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View Full Version : What's going on ?! UE pre orders on xbox delayed.



Kyon
03-27-2013, 09:56 AM
Hello,

We're writing about your Amazon.co.uk (http://Amazon.co.uk) order 204-6476963-5370751 which included the following:

-----------------------------------------------------
B00B4QD3YO

Defiance: Ultimate Edition (Xbox 360)
-----------------------------------------------------

We wanted to let you know that due to supply issues with the manufacturer, the release date of this game has been moved to Friday, April 12, 2013.

Please note that pre-orders will be fulfilled in order of purchase date and we won't charge your payment card until just before your items are dispatched.

We can certainly understand that this wasn't what you expected when you placed your order and if you'd prefer to cancel it you can do so by going to "Your Orders" in Your Account or by clicking the link below:

https://www.amazon.co.uk/gp/css/history/orders/view.html

If you'd then prefer to order the Defiance - Standard Edition (Xbox 360) version, which releases on Tuesday, April 2, 2013, you can find it on this page:

http://www.amazon.co.uk/dp/B00B4QD13C

We're sorry for any inconvenience caused.

Warmest regards

Customer Service Department

._____________. thanks guys.

MagellanD
03-27-2013, 09:59 AM
Hello,

We're writing about your Amazon.co.uk (http://Amazon.co.uk) order 204-6476963-5370751 which included the following:

-----------------------------------------------------
B00B4QD3YO

Defiance: Ultimate Edition (Xbox 360)
-----------------------------------------------------

We wanted to let you know that due to supply issues with the manufacturer, the release date of this game has been moved to Friday, April 12, 2013.

Please note that pre-orders will be fulfilled in order of purchase date and we won't charge your payment card until just before your items are dispatched.

We can certainly understand that this wasn't what you expected when you placed your order and if you'd prefer to cancel it you can do so by going to "Your Orders" in Your Account or by clicking the link below:

https://www.amazon.co.uk/gp/css/history/orders/view.html

If you'd then prefer to order the Defiance - Standard Edition (Xbox 360) version, which releases on Tuesday, April 2, 2013, you can find it on this page:

http://www.amazon.co.uk/dp/B00B4QD13C

We're sorry for any inconvenience caused.

Warmest regards

Customer Service Department

._____________. thanks guys.

Yup it's just that awesome of a game. Orders first taken are fulfilled first. Lots of people jumped on it.
I got my pre-order from gamestop and in the middle of Feb.

Sorry to hear that for you though :(

brycegrit
03-27-2013, 09:59 AM
dang, they must have alot of orders

Kyon
03-27-2013, 10:01 AM
Yup it's just that awesome of a game. Orders first taken are fulfilled first. Lots of people jumped on it.
I got my pre-order from gamestop and in the middle of Feb.

Sorry to hear that for you though :(

I liked the beta enough to wait but other people maybe less impressed.

Paul Martin
03-27-2013, 10:12 AM
Game confirmed my Defiance was dispatched today :D

Defy
03-27-2013, 10:23 AM
Game confirmed my Defiance was dispatched today :D

congratulations :) which edition? I think only the UE was delayed

Zybor
03-27-2013, 01:29 PM
I got this email earlier today. SUCKS!! I placed my pre-order at the start of March so hopefully it won't be too long until it comes. 2 weeks delay is pretty cruddy...

Paul Martin
03-27-2013, 02:33 PM
congratulations :) which edition? I think only the UE was delayed

I just got the standard edition:cool:

duction
03-27-2013, 02:49 PM
someones been told the standard one could be delayed also from amazon.

ALVn
03-27-2013, 02:51 PM
someones been told the standard one could be delayed also from amazon.

I got told by them they dont even sell it.. That website is full of monkeys sitting at keyboards..

ItISLupus
03-27-2013, 04:02 PM
yeah, unfortunately Trion kinda dropped the ball on that one. With every other limited/collectors edition I bought, they stopped taking orders after they reached a point where they knew the demand was too high for them to fill on release day.


Assuming however the problem is instead in the manufacturing plant and not the excess number of Ue preorders I'm sure Trion will compensate you for your week to ten days without defiance

Jester
03-28-2013, 12:48 PM
Hi everyone,

We currently have a dev post in response to the discussions about this topic. If you'd like to share your thoughts, you'll find the main discussion thread, as well as the dev's response here:

http://forums.defiance.com/showthread.php?11159-CE-UE-Release-Update-%96-Some-Delays-At-Select-EU-Retailers
http://forums.defiance.com/showthread.php?11193-Re-directed-to-closed-thread-UE-Delays

We're going to close this thread and ask that this discussion continue in the threads linked above so we can keep the discussions about this topic a little better consolidated. This will also allow any dev responses to be posted in one location for all to see.

As a friendly reminder, we do recommend using the forum search function (http://forums.defiance.com/search.php) (searching in thread titles works best) and checking through the last couple pages to see if there is already an existing thread about a topic you'd like to discuss. When topic discussions are consolidated, it not only makes it easier to use the search function, but it also aids the Defiance Community and Development Teams when reading the forums and gathering feedback from your posts, ideas, and concerns.

If anyone has questions or concerns about this thread closure, please feel free to contact us at community@defiance.com.

Thank you!