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View Full Version : Bought the game, no lockbox?



Teyr
07-27-2013, 12:38 PM
I claimed the ATV, and the outfit. But no lockbox? How do I claim it as well?

Krael
07-27-2013, 03:10 PM
I purchased through Steam, didn't get shtako to claim. No title, no lockbox, no ATV, etc.

Teyr
07-27-2013, 04:05 PM
Those skruggin shtako heads.

Caswallawn
07-27-2013, 04:05 PM
I purchased through Steam, didn't get shtako to claim. No title, no lockbox, no ATV, etc.

did you check the ingame store? you normally have to claim the extras from there.

Krael
07-28-2013, 10:50 AM
did you check the ingame store? you normally have to claim the extras from there.

Yeah, got my bonuses from the arkfall codes, nothing else.

Caswallawn
07-28-2013, 01:52 PM
try contacting support for the game they will most likely be able to sort it for you.

Drev
07-28-2013, 07:23 PM
This happens to a lot of people your only option is to contact support every way possible and hope they respond to you at all. It will take at least a week most likely... Funny how something as simple as account based unlocks can't even be handled by Trion properly.

koldmiser
07-29-2013, 06:40 AM
Just remember you don't actually get a box in your inventory. Two random items will show up in your inventory, and I believe they don't show until you're out of the starter area.

Drev
07-29-2013, 02:28 PM
Just remember you don't actually get a box in your inventory. Two random items will show up in your inventory, and I believe they don't show until you're out of the starter area.

From what I remember you activate them to do so. It doesn't matter the weapons will be trash anyways.

koldmiser
07-29-2013, 02:57 PM
From what I remember you activate them to do so. It doesn't matter the weapons will be trash anyways.

Not always. Second character I made I got a purple LMG that I'm still using at 516 and it's still one of the best weapons I've gotten.

TigrisMorte
07-29-2013, 04:35 PM
there are also additional codes for the rewards which must be entered just like the DC and CD key