View Full Version : Green Man Gaming :: No pre-order bonuses

Maize Rager
04-01-2013, 05:54 PM
I pre-ordered Defiance through Green Man Gaming.

Upon claiming items in the store, all the unlocked items from Ark Codes are there, but none of the pre-order bonus items are there.


04-01-2013, 06:09 PM
Same for me, I have the Ark code bonuses but non of the preorder items.

04-01-2013, 06:11 PM
Same here. That is pretty lame.

04-01-2013, 06:11 PM
Same here as well, submitted a ticket to support but still waiting on a reply. Was my first time using GMG lol, it was a nice deal but... not sure it is worth the headache.

04-01-2013, 06:14 PM
Same issue for me too, and was also my first time using GMG,lol

04-01-2013, 06:16 PM
As mentioned in other threads, Trion is working on the issue.

04-01-2013, 07:09 PM
arkfall codes all worked correctly - you can redeem them from the cash shop. I can see the preorder bonus is applied to my account - just a matter of time for the items to appear for redemption.

04-02-2013, 12:23 PM
Better late than never I guess - I got an email from GMG this afternoon (17:30) notifying me that Defiance would launch at 00:01 - so only a little late!! but also included was a redeemable code for the preorder bonuses alongside the key for the game which I had already activated.

so check your inboxes / GMG site for keys.

04-02-2013, 12:26 PM
if you're still missing the items after checking the claim window in the bits store, you'll need to submit a support ticket to trion

04-02-2013, 01:15 PM
i got a mail today too with a 2nd bonus key for preorder items, but it was already used -.-