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View Full Version : When I have a Pressing Issue and I Call Trion On The Phone



OverDoneOne
06-17-2014, 11:56 AM
Its always the same thing, give us your number and we will call you back within 24 hrs.

LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts.

At times like this I really have to wonder what am I doing or what is trion doing, its a filp flop

I can and will stop feeding trion, its an easy no brainer

BTW this issue I have has been reported in game and not even touched by trion for 3 days now

Maybe money doesnt really matter to trion.

PseudoCool
06-17-2014, 11:58 AM
You spent close to 12K in the game? What.. in peso's?!

And.. since the game went F2P, if you've paid attention to the forums, there was a LOT of bugs with that, so I'm sure they are vastly behind on tickets and trouble calls at customer support. Give em some time to get to your "pressing issue".. since you didn't mention what it was.

squidgod2000
06-17-2014, 12:23 PM
LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts.

^ This is why everything's a lockbox.

rebtattoo
06-17-2014, 12:26 PM
I call shenanigans.

PseudoCool
06-17-2014, 12:30 PM
I call shenanigans.

Time for a meme!

Odessa
06-17-2014, 12:36 PM
Just to be clear... you willfully purchased items from the store, just like everyone else. The amount spent doesn't give you any sort of support upgrade, so I'm not sure why you are tossing out a numerical amount... especially since it only detracts from the issue you have yet to explain. If someone told me they spent that amount on ONE game I'd shrug and walk away. Common sense would make me stop way before then.

dramaQkarri
06-17-2014, 12:43 PM
Don't challenge him. He'll just call us all failures for not having enormous amounts of disposable income.

I can tell you if I had that kind of money...it would not have ended up with The Company.

rebtattoo
06-17-2014, 12:49 PM
Don't challenge him. He'll just call us all failures for not having enormous amounts of disposable income.

I can tell you if I had that kind of money...it would not have ended up with The Company.No challenge. Simple statement.

Odessa
06-17-2014, 12:50 PM
Don't challenge him. He'll just call us all failures for not having enormous amounts of disposable income.

I can tell you if I had that kind of money...it would not have ended up with The Company.

No challenge.. just bored at work and waiting to leave early. I never name drop, nor do I throw dollar amounts into the mix. It's just poor form. Everyone here (for the most part) is a paying customer and deserving of the same customer support. End of story. The only issue that should require escalation is the seriousness of the problem, not the dollar amount spent by the person reporting it.

EDIT: Ninja'd by Reb! I really need to type faster... and stop revising.

dramaQkarri
06-17-2014, 12:51 PM
Time for a meme!

http://www.quickmeme.com/shenanigans/

dramaQkarri
06-17-2014, 12:53 PM
No challenge.. just bored at work and waiting to leave early. I never name drop, nor do I throw dollar amounts into the mix. It's just poor form. Everyone here (for the most part) is a paying customer and deserving of the same customer support. End of story. The only issue that should require escalation is the seriousness of the problem, not the dollar amount spent by the person reporting it.

EDIT: Ninja'd by Reb! I really need to type faster... and stop revising.

LOL someone's always faster than me too...

___________________________________

Exactly right - poor form.

Bonehead
06-17-2014, 02:45 PM
I call shenanigans.

http://i1375.photobucket.com/albums/ag464/lenzdude/shenanigans_zps3771567a.jpg

Midori Oku
06-17-2014, 03:02 PM
Jesus, I thought my $500 or so was a lot. Assuming you're not joking/exaggerating.

Synther
06-17-2014, 03:49 PM
Jesus, I thought my $500 or so was a lot. Assuming you're not joking/exaggerating.

They're not exaggerating. They're flat out lying thinking that it will some how make them appear more important than they are. It has clearly failed.

Dopey
06-17-2014, 04:09 PM
http://i1375.photobucket.com/albums/ag464/lenzdude/shenanigans_zps3771567a.jpg

Edit your post please, Bad meme usage...It's akward

Anywho.. spending 12k usd on this game... You must be really into castithans

Bonehead
06-17-2014, 04:29 PM
Edit your post please, Bad meme usage...It's akward

Anywho.. spending 12k usd on this game... You must be really into castithans

http://x4.fjcdn.com/comments/WHAT+HAPPENED+TO+2012+_7299eeb97c9b4e879ad5ce95379 9390e.jpg

Zealous
06-17-2014, 04:46 PM
If you spent $10k-12k on this game Trion would hire a person for their support team whose sole purpose would be helping you.

crazyged
06-18-2014, 03:33 AM
What the hell IS there to buy in the game for that amount of money?

Heck, 10k in my country with the sad exchange rate translates to well over 100K! :-P

Atticus Batman
06-18-2014, 03:41 AM
What the hell IS there to buy in the game for that amount of money?

Heck, 10k in my country with the sad exchange rate translates to well over 100K! :-P

Maybe he thinks he is required to have ALL the boosts active all the time. Not actually sure about the Op's spending habits, but I do know there are plenty who think you are required to buy every version of each type of boost in order to get the most out of the game. They are wrong, but they enjoy extreme grinding and game farming and are entitled to their opinion, even though theye believe only they are allowed an opinion or good service.

@op. Tickets have ALWAYS taken up to 2 weeks for them to respond depending on game issues. There have been plenty of those lately, with broken patches and all the F2p changes and issues. So either patiently wait atleast a week while you enjoy playing the game, contact live support, bug a cm in Pms, re-submit your ticket after 3 days but leave the other one open so they see that it is important to you, or just go to a different game for a while. If you come back and once again enjoy the game, cool. If not, then I hope you enjoy wehatever kept you from coming back.

drackiller
06-18-2014, 04:05 AM
12 grand, i imagine that are 12 thousand dollars!?

I you ever ear me saying that i`m going to spend one tenth of it, please put me in an asylum.

http://i750.photobucket.com/albums/xx142/ToniCareca/insane_zps6678f397.jpg (http://s750.photobucket.com/user/ToniCareca/media/insane_zps6678f397.jpg.html)

N3gativeCr33p
06-18-2014, 05:24 AM
Time for a meme!

http://ts1.mm.bing.net/th?&id=HN.608039044274717633&w=300&h=300&c=0&pid=1.9&rs=0&p=0

Manstan
06-18-2014, 07:57 AM
Well I guess we know why his eyes are brown.

bigguy
06-18-2014, 08:11 AM
WTH is his problem initially anyway?

Storm58
06-18-2014, 11:10 AM
LOL I have spent over 10 grand on this game...

Funny, I LOLed at that part too.

Storm58
06-18-2014, 11:11 AM
WTH is his problem initially anyway?

...that he spent 10 grand on this game...

Manstan
06-18-2014, 11:16 AM
Ok, I've got the pair to say it

"LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts".

That is a bold faced lie. Show me the recites for that 10grand and I'll take it back and apologize.

Storm58
06-18-2014, 11:19 AM
Ok, I've got the pair to say it

"LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts".

That is a bold faced lie. Show me the recites for that 10grand and I'll take it back and apologize.

Yeah! Show me the "recites" too! ;D

http://cdn0.sbnation.com/imported_assets/1319233/2263308-South-Park-rabble-rabble-rabble_medium.jpg

Brianflipside
06-18-2014, 11:20 AM
Ok, I've got the pair to say it

"LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts".

That is a bold faced lie. Show me the recites for that 10grand and I'll take it back and apologize.

Well he has blunted beat. Blunted spent at least 6k on this game buying boxes to get oranges back in the day.

3rdpig
06-18-2014, 12:12 PM
It was only few weeks ago that he claimed he spent $8000 on the game, in that time he spent another $2000-$4000? Seems hard to believe.

dramaQkarri
06-18-2014, 12:25 PM
It was only few weeks ago that he claimed he spent $8000 on the game, in that time he spent another $2000-$4000? Seems hard to believe.

He didn't actually spend more. That's just the rate of inflation.

Manstan
06-18-2014, 01:04 PM
Ok, this is my opinion, I'll put that right up there with more money then brains. I haven't spent $1K on all the games I've played in 14 years combined. In fact I doubt I've spent $500.

Warhorse500
06-18-2014, 05:09 PM
LOL I have spent over 10 grand on this game and its getting close to 12 grand and that's only one of my 4 accounts....


Dude...omg.

To quote the immortal William Shatner: "GET A LIFE!"

You know how much I've spent on this game? Approximately $50. TOTAL. IN ONE YEAR. $20 for buying/downloading, and the rest on bits.

After getting burned spending a cumulative total of $3k on "Battlestar Galactica Online" (over three years, mind you) I vowed to never do that again. I don't play that game that much anymore; I can measure the amounts of time between log-ons in weeks/months. (BSGO is supposedly free-to-play too, by the way...it's REALLY pay-to-win, as all the Cylon players will attest.)

I have no pity for you. NONE. Get outta yer parent's basement and go try to kiss a girl, or something...geezis.

Bonehead
06-18-2014, 06:17 PM
10 grand??

http://i1375.photobucket.com/albums/ag464/lenzdude/download_zpse6a57095.jpg