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View Full Version : Any way to remove an authenticator?



Skape
09-26-2014, 07:27 AM
So I've submitted forms and done everything else I can do that does not require my authenticator code. The website help says that when I have to enter in my code to click "I no longer have access..." however, that link does not exist.

I have even tried bugging cm kiwibird and phantasieTrion but they are not able to work on security issues =(

I would sit in live chat for 6+ hours while at work if it did not require an authentication to get into it.

Any suggestions? In the update to Ios8 i ended up being one of those people who killed their phone so I did not have a chance to disconnect my authenticator.

CM Kiwibird
09-26-2014, 07:51 AM
Hey there, please use the form here: http://triongam.es/1b8H1ei

I'm not sure I explained via PM, tickets created using that form go into a special high priority ticket queue. :o

Skape
09-26-2014, 06:35 PM
Kiwi, i attempted live chat tonight. It says I am no longer a patron, last week when I looked it said i had some large amount of time left that was greater than 7 days... can this be fixed?