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Distraction
11-04-2014, 07:36 PM
Got an email with the codes, went to try it....and got an "invalid code" error. Im totally lost as to where I should go for help. Do I submit a ticket? Am I the only one with this issue? Kinda bummed as this was the topper to an already crappy day..

PhantasieTrion
11-04-2014, 07:49 PM
Hi Distraction

Did you enter it on the Trion web page, or in game via Defiance?
If in game, which platform?

FWIW, I entered mine today on my personal account and had no issues.

We should be able to get this sorted out for you.

Z0mb13
11-04-2014, 07:54 PM
Hi Distraction

Did you enter it on the Trion web page, or in game via Defiance?
If in game, which platform?

FWIW, I entered mine today on my personal account and had no issues.

We should be able to get this sorted out for you.

Just to note, the format of the email is a bit confusing. Make sure you look for the code BELOW the description of the prize, it's a bit misleading because of the way the email is formatted to give prize description, skip a line, give code, next line (no skip) prize description. Maybe he's trying to enter in an Archage key for Defiance?

Distraction
11-04-2014, 08:04 PM
I tried in game (PC NA).
Crap...got it. It worked through the Trion web page. Sorry, still a n00b as far as the codes are concerned...

ColapsN7
11-04-2014, 08:10 PM
Error *codes are concerned...
We're sorry, but the voucher is either expired or has already been used.

PhantasieTrion
11-04-2014, 08:26 PM
Well, it should work in game too. I'll check into it tomorrow.

Colaps - Are you saying yours did not work?

ColapsN7
11-04-2014, 08:42 PM
no seet email code
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Bentu
11-05-2014, 08:03 AM
Received the titles, thank you, but no code yet.

7thkey
11-05-2014, 09:23 AM
I have not received my extra life rewards email yet. When is the cut off for this ? Have all the emails been sent out?
No titles received yet also. Was on the full 48 hours on Saturday and Sunday. Then was on an additional 5 hours before ending on Monday. No halo and no titles.

ColapsN7
11-05-2014, 10:38 AM
Received the titles, thank you, but no code yet.

title yes key

but no code yet. *Extra life lockbox codes

... .