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PhantasieTrion
02-04-2015, 02:23 PM
Hi Everyone

We have temporarily disabled the Salvage Matrix due to a bug. Disabling the Salvage Matrix removes upgrade of rarity and rating, mass/individual breakdown of items, etc.

The servers are now back online.

We are working on a server fix now, and hope to deploy that fix shortly. Im sorry for the hassle.

Thanks

--Phantasie

Tex_Arcana
02-04-2015, 03:46 PM
Those who disabled the disabled have been disabled.

PhantasieTrion
02-04-2015, 04:33 PM
Hi

As posted in the server status page (http://forums.defiance.com/showthread.php?200266-2-4-15-amp-2-5-15-NA-EU-Server-Update-(PC-PS3-360)-4-PM-PST-12-AM-GMT&p=1694035&viewfull=1#post1694035), the servers are coming down for a quick update at 4PM PT today to, pending unforeseen issues, fix this bug and enable the salvage matrix.

Thanks

--Phantasie

ShatterST4R
02-04-2015, 05:04 PM
This is an hour update now to bring matrix back up?

mystickaldj
02-04-2015, 05:28 PM
how long will this update take?

XdestinySniper
02-04-2015, 05:33 PM
well its 6:32pm now so i would say around 7pm it should be done :)

PhantasieTrion
02-04-2015, 06:02 PM
Hi Everyone

Servers are back up and online as of 4:30 PM PT/6:30 PM CT. Sorry for the downtime!


This is an hour update now to bring matrix back up?

It was more than just enabling the Salvage Matrix.


We are working on a server fix now, and hope to deploy that fix shortly

The reason the Salvage Matrix was disabled was because of a bug when upgrading rarity on weapons. That bug was fixed, resulting in new servers being deployed. Defiance is on 3 platforms (PS3/XBox/PC) across two regions (NA/EU), meaning 6 total deployments spread between in Europe and North American data centers, after which we need to then verify the fixes on all 6 servers:)

So there is quite a bit more involved than just turning on the Salvage Matrix - lots of few moving parts, all working in different locations, to get that done in 30 minutes :)

--Phantasie

CAMINUS
02-07-2015, 09:17 AM
Hi Everyone

Servers are back up and online as of 4:30 PM PT/6:30 PM CT. Sorry for the downtime!



It was more than just enabling the Salvage Matrix.



The reason the Salvage Matrix was disabled was because of a bug when upgrading rarity on weapons. That bug was fixed, resulting in new servers being deployed. Defiance is on 3 platforms (PS3/XBox/PC) across two regions (NA/EU), meaning 6 total deployments spread between in Europe and North American data centers, after which we need to then verify the fixes on all 6 servers:)

So there is quite a bit more involved than just turning on the Salvage Matrix - lots of few moving parts, all working in different locations, to get that done in 30 minutes :)

--Phantasie


posting here because this seems to be what happened to me. I was able to use the salvage matrix yesterday at about 7 pm central standard time to add a weapon mod. Ever since then the start action button never becomes available for ANY action.