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View Full Version : Ego codes redeemed, but no reward?



Camerinj
08-14-2015, 07:02 AM
Has anyone else ran into this? I've entered every ego code for season three within the alloted time and I've only gotten one reward for sure so far, and that was for episode 5. I opened ticket, but GM Hamhamm sent a reply about changing my account, so I doubt the ticket was actually read.

konstantinov
08-14-2015, 07:27 AM
If your account isn't linked then you won't receive the items from redeeming the codes.

PithHelmetIrath
08-14-2015, 08:01 AM
If your account isn't linked then you won't receive the items from redeeming the codes.

This.

No account linked, no rewards. No soup for you.

Camerinj
08-14-2015, 08:07 AM
Account has been linked since February. Bring on the soup. As I said, I've received at least one of the rewards, and during the events earlier this year I had no issue receiving the gear after inputting the code.

PithHelmetIrath
08-14-2015, 08:11 AM
If that's the case, then contacting Trion would be my next suggestion..

Camerinj
08-14-2015, 08:14 AM
If that's the case, then contacting Trion would be my next suggestion..

I did. But the reply I got had nothing to do with the issue. Sounded more like a phishing reply if you ask me.

konstantinov
08-14-2015, 08:20 AM
I did. But the reply I got had nothing to do with the issue. Sounded more like a phishing reply if you ask me.

Send kiwi a PM here on the forums.

Camerinj
08-14-2015, 08:29 AM
Thanks. Fingers crossed, hopefully it can be fixed. I didn't even get the title from the first/second episode

xXxDSMer
08-15-2015, 04:14 AM
Checked claim items ingame?