View Full Version : support tickets

08-18-2015, 11:46 AM
strike 2 on not getting support tickets answered. the customer support on this game is horrible.

First issue was with ui. The game was locking me from moving due to some message after i would self revive causing me to die constantly an expedition. (cant remember message but it was a game error) sent in ticket.... no reply lost 8 hunter req.

This morning i bought a lockbox 5 min before daily reset received oj pistol with nano and more box loots . 64 keycodes used. logged in after reset no lockbox loots in inventory but ofc my keycodes were gone. sent in ticket.....8 hours later no response.

I know the progs are working hard right now installing more bugs and overlooking the current ones so i cant complain too much about my 8 hour ticket but i expect the same outcome.

great work guys keep it up!

08-18-2015, 11:51 AM
it took them over two weeks to answer a ticket from me...