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tabphil
11-15-2015, 08:09 PM
After the new update my character from my account lost but the ego rating and the name is still there,

the 2nd character on the same account is there thoe

How do i fix this? i already re-installed the game and even tried it on another laptop
I tried switching region bnothing works :/
I'm using windows 8 on pc

Escyos
11-15-2015, 11:21 PM
Contact support: https://support.trionworlds.com/hc/en-us

Nothing can be done on these forums.