View Full Version : Log in issues

11-04-2016, 01:27 PM
Upon patching defiance, I receive an error message, one I've never seen. After patching it starts connecting to server then immediately says, "CRITICAL, For help with account or installation issues, please contact customer support at http: /trionworlds .custhelp. com" why is this happening? The last thing I want to do is stare at a downloading screen while I redownload the game/patch, nor do I believe the copy and paste cache clearing answer will be helpful. Anyone have an idea of why this is happening? I just bought patron on the 3rd, yesterday as of making this post, and don't want to miss out on all the perks of patron, due to an error out of my control. Help would be appreciated :D
Update: I'm assuming this must be an account issue, I remembered that I needed to download defiance and all the patches on a spare Xbox, so I did, same issue occurred.