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View Full Version : [FIXED] Extra Life Event Reward of 500 Loyalty Not Recieved for ChipHead



ChipHead
10-27-2017, 09:56 AM
Sent an email on Monday, and have not heard from anyone so I am posting here.
This is what I sent:

On Oct 13 I participated in Defiance while the first stream was taking place on twitch. I, ChipHead, was the first one to DANCE on the car in front of them to win 500 Loyalty.
My Clanmate, IrisaWiFi, also won 500 Loyalty during this stream and has received the reward.
I am wondering when I will receive the Reward Code.

https://www.twitch.tv/videos/182007830

Index: 44:27 They called my name for the Loyalty.

Please let me know.

Thank you,
ChipHead

If you need more information please let me know and I will provide it.

Thank you,
ChipHead

irisawifi
11-05-2017, 03:06 PM
Hope you get it, bud. That was some awesome dance moves and the evidence is in the stream.

It was so fun to participate and watch the stream together. It's disheartening to not actually be rewarded.

Devs, definitely look into this! It's probably an oversight but make it right!






Sent an email on Monday, and have not heard from anyone so I am posting here.
This is what I sent:

On Oct 13 I participated in Defiance while the first stream was taking place on twitch. I, ChipHead, was the first one to DANCE on the car in front of them to win 500 Loyalty.
My Clanmate, IrisaWiFi, also won 500 Loyalty during this stream and has received the reward.
I am wondering when I will receive the Reward Code.

https://www.twitch.tv/videos/182007830

Index: 44:27 They called my name for the Loyalty.

Please let me know.

Thank you,
ChipHead

If you need more information please let me know and I will provide it.

Thank you,
ChipHead

Nico
11-05-2017, 03:07 PM
Chip,

Your kidding me she had hers like the next day? So your saying that you won 500 Loyalty and they have not yet given you the reward they told you, you won? I was there when they did it, didn't they mistakenly call you out as your title Lucky Kitty? maybe that is where the confusion is? Oh wait you said it was on the live stream so they should be able to clearly see and hear it and therefore you should have your reward that was won on Oct 13th and yet dont. I am sure its just an oversight on someones part and they will fix it as soon as they can.. have you tried to put in a ticket about it?

137
11-05-2017, 03:11 PM
Give Chiphead the loot he won,,, Said GeneO

Johnny Stranger
11-05-2017, 07:03 PM
Is your glyph account linked to your defiance account

ChipHead
11-06-2017, 11:21 AM
Yes it is. Thank you for posting. I can use all the Community Help I can get!

ChipHead

ChipHead
11-14-2017, 10:18 AM
Hello Trion...Anyone out there?

So I am calling on the Great Community of Defiance. I need your HELP.

Please reply to this thread and let's see if they answer this. They Devs said they woud reward me with 500 Loyalty and I have not seen it. I have asked for help, no one will answer. I am paying for Patron for 2 years by the way.

I have PM'd Destromate and Yaviey (the Community Moderator) for help and they have not replied.

Please help! Reply, Reply, Reply... Spread the word...

Johnny Dbag
11-14-2017, 10:22 AM
Bummer. Reminds me of during Armistice when I was opening crates, the screen clearly showed 500 500 loyalty rewarded, I took a screen shot, and was informed it was a visual bug. I opened tickets, sent pm's, all that stuff. I even posted the pic on the forum. They stood fast that it was a visual glitch.

arms are heavy
11-14-2017, 12:03 PM
Bummer. Reminds me of during Armistice when I was opening crates, the screen clearly showed 500 500 loyalty rewarded, I took a screen shot, and was informed it was a visual bug. I opened tickets, sent pm's, all that stuff. I even posted the pic on the forum. They stood fast that it was a visual glitch.

My favourite glitch so far is when I spent 200$ in the bargain boxes and didn't get a single jackpot.

ChipHead
11-20-2017, 07:27 AM
This is really getting bad.
I pay for Patron and they can't even answer my emails or this forum.

Support for this game is going down hill and fast.

Time to start looking for another game to play I guess.

ChipHead

Yaviey
11-20-2017, 11:29 AM
We're looking into this, ChipHead. Thanks for the heads up and apologies for the delay.

Yaviey
11-20-2017, 02:07 PM
Hi ChipHead, our team has messaged you on Twitch with your rewards. Thank you!

ChipHead
11-20-2017, 03:18 PM
11177

As long as they are talking with adamself (Twitch) we should be good. :)

ChipHead
11-22-2017, 11:31 AM
Update: Nothing in my Twitch Messages. Just FYI...

ChipHead
11-24-2017, 02:17 PM
Update: Nothing in my Twitch Messages. Just FYI...

ChipHead
11-28-2017, 11:34 AM
Still nothing in my adamself twitch account
Update: Nothing in my Twitch Messages. Just FYI...

kromc5
12-02-2017, 09:54 AM
Any update for us ChipHead?

ChipHead
01-23-2018, 07:18 AM
UPDATE:
Nothing on Twitch. Nothing. So Yaviey please talk with your people again to see if they are doing what they say they are doing.

Thank you,


ChipHead

konstantinov
01-23-2018, 07:58 AM
UPDATE:
Nothing on Twitch. Nothing. So Yaviey please talk with your people again to see if they are doing what they say they are doing.

Thank you,


ChipHead

Thank you for handling this with dignity and without resorting to angry rage filled tirades. I hope they give you what was promised.

Zephkial
01-23-2018, 08:52 AM
Good morning,

Chip, I'm going to look into this and see what information I can dig up. I'll PM you later this afternoon and let you know what I find out for you.

6ft lower
01-23-2018, 10:59 AM
WOW! How long has it been? Over 3 months.:(

ChipHead
02-26-2018, 11:17 AM
Zephkial,

Sounds good. Thank you for taking the time to help. :)

Wurm
03-18-2018, 03:23 PM
WOW! How long has it been? Over 3 months.:(

It took over a half a year to get my Extra Life rewards a year ago but I did get them.

ChipHead
03-23-2018, 04:27 PM
Trion: Still waiting for the reward. Maybe you can just give me Valor instead?

irisawifi
03-23-2018, 05:21 PM
I tried calling it out during the livestream a few weeks ago..but the chat was on fire so it was probably missed. I hope you get the prize, Chip!! You're so patient.


Trion: Still waiting for the reward. Maybe you can just give me Valor instead?

ChipHead
04-09-2018, 01:17 PM
Trying again to get someone's attention: Trion: Still waiting for the reward. Maybe you can just give me Valor instead?

Nico
04-20-2018, 05:46 AM
OH hello no man.. Dont do that...