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Bullet Babe
02-20-2018, 08:04 PM
PC NA At least one Shard is down; Cannot log in. 7:05 PST

UPDATE: is now 8:30 PM PST and no improvement, game staff are all offline it seems :-(

Kylarran
02-20-2018, 08:11 PM
Great thread name there, Bullet Babe.

I've been trying for the last 15min, before your post time... to relog into the game. Character just will not successfully log into game.

Red Alert, is anyone at the helm at 9pm (Austin time) on a Tues night manning the servers?

As before, last week, others are playing in the game, but logging in is impossible. Took 1 hr 45 min before someone fixed it last time.

Bullet Babe
02-20-2018, 08:13 PM
Yes indeed.
The more attention this thread gets hopefully the sooner the Devs will notice.

Celldweller
02-20-2018, 08:19 PM
Same thing happening to me as well.

Deanied
02-20-2018, 08:27 PM
Hey, Arkhunters. We are aware of the issue and are working to correct it. You should notice improvement now. This was a hardware issue that we had to address really quick. Very sorry for any inconvenience!


You guys should notice the improvement by now. :rolleyes:

11221

Darknessss
02-20-2018, 08:35 PM
20mins now, cant get past the loading screen. Thats it for tonight I guess.

Kylarran
02-20-2018, 08:36 PM
45 minutes now, no change.

At least last week when this happened to me, it was during normal working hours at Trion, so someone saw the thread quickly and said they were aware of the problem and working on it. It took an hour from that point until we were back up. Not so certain now what the response time will be.

osov1c1ous
02-20-2018, 08:56 PM
Defiance finally kicked the bucket!!!???

Bullet Babe
02-20-2018, 08:59 PM
@osov1c1ous

oh cool will do

Tonkatunk
02-20-2018, 08:59 PM
Roughly an hour later.

EDIT:
So i did manage to log in, after a few failed attempts. However, took like 2-3 mins to actually go from trying to log in, to being in game and moveable, and i use that term lightly.

My shield recharge is horribly slow. I had a brief moment where i was actually unable to shoot my weapon after i switched, and after being logged in for like 2 mins.... well you can see how much of my shield recharged, and i've not even been attacked...

https://puu.sh/zsknI.jpg

Bullet Babe
02-20-2018, 09:33 PM
PC NA At least one Shard is down; Cannot log in. 7:05 PST

UPDATE: is now 8:30 PM PST and no improvement, game staff are all offline it seems :-(


WELP GUYS
In the meantime check out my trading thread :p

http://forums.defiance.com/showthread.php?291450-Bullet-s-Tradeables!

r1p
02-20-2018, 09:37 PM
Red Alert? This has been happening on a regular basis on PS3/NA for months.

GadeJ
02-20-2018, 10:00 PM
2100 PST Just logged in (with plenty of lag) and got the Message "The servers are coming down for an emergency restart". Trion is likely responding to the situation. -GadeJ

Bullet Babe
02-20-2018, 10:01 PM
At 9:00 PM (PST) I was able to log in briefly, and a server message popped up saying:

"The servers are coming down for an emergency restart"

Maybe we'll get to play tonight after all

Bentu
02-20-2018, 10:02 PM
Red Alert? This has been happening on a regular basis on PS3/NA for months.

Erm years rip, how the other half live eh.

Zephkial
02-20-2018, 10:02 PM
Good evening, Arkhunters. We are working on the issue now. Ill update once we know more.

rebelyell
02-20-2018, 10:07 PM
12:05 AM 2-21-18 est. still no luck logging in. hope they get a handle on it :$

Ackeron
02-20-2018, 10:41 PM
Earlier today I came across my old command and conquer library. Feeling a little nostalgic I started playing some red alert, seriously. :)

Nico
02-20-2018, 10:44 PM
1243 am EST and still no luck

GadeJ
02-20-2018, 10:45 PM
2145 PST Logged in, player is responsive... ready to play. --GadeJ

Zephkial
02-20-2018, 10:46 PM
Arkhunters! We are back up and running. Very sorry for the inconvenience and thank you all for the callouts!

Deadmen Walking
02-20-2018, 10:50 PM
At 9:30 pm central time still was not able to play, lots of lag.

Johnny Dbag
02-20-2018, 11:45 PM
Why is the same issue on ps3 na ignored?

Johnny Dbag
02-25-2018, 12:02 PM
Ps3 NA - at least one shard is down. Has been for months. Cannot log in.

Zephkial
02-25-2018, 03:20 PM
Good afternoon, Arkhunters. I have looked into the PS3-US servers and am not seeing anything out of the ordinary happening with them. Have also gotten login confirmation from our GMs. If you are having issues getting logged in you will need to place a support ticket (https://support.trionworlds.com/hc/en-us) and one of our GMs will start troubleshooting the issue with you.

Decoy303
02-25-2018, 03:23 PM
Double check. I couldn't get in game all morning and once I did I would crit out. Long delay of not being able to switch guns or loadouts.

Johnny Dbag
02-25-2018, 03:37 PM
Good afternoon, Arkhunters. I have looked into the PS3-US servers and am not seeing anything out of the ordinary happening with them. Have also gotten login confirmation from our GMs. If you are having issues getting logged in you will need to place a support ticket (https://support.trionworlds.com/hc/en-us) and one of our GMs will start troubleshooting the issue with you.

Thanks for responding, but I can assure you that all is not well on ps3 NA. There is a broken shard. If you load into that shard, shields will be down, will not load, no clan list, cannot tp to friends, etc. Most times you will dc again in 3 minutes or less, before you have a chance to get off that shard. This has been going on for a long time. Placing a support ticket will do no good, because we all know they will say its on our end, when we all know it is not.

DEATHBRINGER210
02-25-2018, 03:37 PM
Good afternoon, Arkhunters. I have looked into the PS3-US servers and am not seeing anything out of the ordinary happening with them. Have also gotten login confirmation from our GMs. If you are having issues getting logged in you will need to place a support ticket (https://support.trionworlds.com/hc/en-us) and one of our GMs will start troubleshooting the issue with you.

this isnt the case. now i am having issues logging in

Protonyx
02-25-2018, 05:22 PM
Just happened again. Took me 10 minutes to get back in. I don't really understand how they can't detect anything wrong.

Infinity Eagle
02-25-2018, 07:11 PM
If the shards were numbered we could tell them the number of the shard that is the problem. I know pc/na has had the same problem with a bad shard causing headaches.

Johnny Dbag
02-26-2018, 11:06 AM
If the shards were numbered we could tell them the number of the shard that is the problem. I know pc/na has had the same problem with a bad shard causing headaches.
That is a great idea right there. Numbering the shards or giving them some sort of identification that can be seen by players would be a great addition.

Light Energy
02-26-2018, 11:26 AM
That is a great idea right there. Numbering the shards or giving them some sort of identification that can be seen by players would be a great addition.

Yep, it is :) It would help generally, IMHO. I suspect the idea was to hide the concept of shards from players ... perhaps to avoid confusion. But then they had to show different 'phases' in the end ... so, they might as well give each shard some form of unique ID.



If the phases or realms were named Phase A and so on, it could make it easier to migrate to friends phase and play together. Each phase has same major drop rate and if a hard cap is implemented per phase then u can know easier when a given phase is full, generally A will be the most full. If stability is the issue, this may ease the transition.Yeah, I was thinking along similar lines - we already have a sort of phase/shard indicator in the Social menu, so it could be updated to show the precise phase (see below):
https://s31.postimg.org/402fcodx7/phase_names.jpg
So if you were in phase A and some friends were in phase B and C, you could tell at a glance.

DEATHBRINGER210
02-26-2018, 11:30 AM
when your in these phases you cant bring up your map. it would have to be on the hud. but not even the hud loads up at times.