PDA

View Full Version : Reset of my character AGAIN



raszengal
04-11-2013, 10:02 AM
so, the first day i was playing i reached lvl 70 and the next day i was lvl 10 again. i send a bug ticket, but didnt even recieved a automatic message or anything.
that wouldnt be too bad if it was a one time mistake due to the low lvl, but 2 days ago i got resetted again from 300+ to 20. and now i start to be pissed of by it. i opened a new bug report for it and i doubt that this one will be answered.

i want to ask the community if they had the same experiance, and what they did against it.

Oceanhawk
04-11-2013, 10:06 AM
They have a support system? Hmmm

Snowranger19
04-11-2013, 10:07 AM
When you say opened a bug report.. do you mean you filed a bug report? Because I am pretty sure a CSR will not get back to you on those.

Coraline
04-11-2013, 10:37 AM
I haven't heard of this or came across any topics like this.
That is a very odd thing to happen. Not sure if you should send a bug report more like a ticket should be opened for support.

Defy
04-11-2013, 10:39 AM
I guess wait for support to respond?

bkpiazza
04-11-2013, 10:42 AM
Just do a live chat...I've lost my main weapon twice and both times explained the situation to a livechat agent and had it resolved instantly.