View Full Version : Finnaly got my game, but where are my Pre-order items?

04-11-2013, 10:39 AM
Today is the day that I finnaly got my copy of the game :D

Some weeks ago i added my pre-order code to my Trion account, for the dodge challenger and the outlander costume. But now if i'm going in-game store and click on loot items. I see that there is no pre-order items in there only the items from the Ark fall code's.

Now i want to contact Trion for this , but the chat is unavailable and the customer support i get Error 404 everytime.

Is there a other way to fix this?

And i'm already EGO 100+

I hope someone can help me out that i still can get my pre-order items

04-11-2013, 10:42 AM
if you go to the store ingame, and go down to redeem, you should e able to type in the code you have gotten and claim the items.

04-11-2013, 10:46 AM
xbox 360 Pre-order code, i needed to use on my Trion account.
I asked it before to the customer support, you need to get your account linked.
Than you get your dodge challenger and the outlander costume.

Now i have done that, and saw that my pre-order items are not in there.

in Claim items