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Killer Krayola
06-16-2019, 10:10 AM
Been down since at least 8am CST..... it is now 12pm CST

IQ Solutions
06-16-2019, 11:34 AM
It would be great if we can get an update about the pc/na servers being down all day.

Dazzu
06-16-2019, 12:30 PM
It was a server crash, they will reboot when they notice it, and today is Sunday, so... let's wait until tomorrow reboot.

kromc5
06-16-2019, 01:09 PM
Just gave it a try and still down. PC NA

kromc5
06-16-2019, 07:04 PM
Server NA PC is up.

Get Busy Dieing
06-16-2019, 08:25 PM
Im still getting a Log In error. its 8:25 pm PST

Core
06-16-2019, 11:27 PM
It was a graphical mess this weekend, barren and falling through everything, blindly shooting, invisible enemies and rollers, lol. Hope we can play again now or soon.

Dazzu
06-17-2019, 01:54 AM
Crashed again

Telemachus
06-17-2019, 02:41 AM
Happened a week ago or so.

remember the connection has timed out, bs.



Same as that time it seems, wondering if it's going to be a day and a half this time.

Dazzu
06-17-2019, 04:40 AM
3 hours later and server still down, I am thinking on update Warframe.

RJRJ35
06-17-2019, 07:38 AM
As of right now it's 4pm Monday in Germany so they have to know about it. Maybe they're fixing it up

erinnyes
06-17-2019, 08:34 AM
There was an issue and it has been resolved.

Thank you for your patience and for the reports!

Get Busy Dieing
06-17-2019, 10:54 AM
There was an issue and it has been resolved.

Thank you for your patience and for the reports!

Yes, there was and still is an issue. the issue isn't the down time. we all know problems happen. the issue is the lack of support, and absolutely no response from the moderator to this. which is you. you were messaged probably over a hundred times this weekend. You remained silent. You are the medium we use to get info, and you released absolutely no info. im quitting this game because you chose to ignore your responsibility as the information middle man. it seems you have a habit of ignoring real issues, and hand picking the issues you feel are easier to handle.

Dazzu
06-17-2019, 11:04 AM
And... surprise, one more crash to the bucket

RJRJ35
06-17-2019, 11:07 AM
Got Paradise and Chimera dailies done but it's dead again :(

kromc5
06-17-2019, 01:09 PM
Just attempted to login PC NA 4:09pm EST critical timeouts.

KindOfCat
06-17-2019, 01:40 PM
My entire clan just got disconnected at 4:38pm EST. WTF we can't get in.

fm0987
06-17-2019, 02:40 PM
Ah defiance, good times lol

erinnyes
06-18-2019, 08:07 AM
Hey guys,

I understand your frustration regarding the lack of information during this downtime, I would have the same reaction too and I apologise for this.

Though, I'd like you all to understand me as well. I cannot work 24/7, you must understand that it is impossible for a human being to do that. As long as I am in the office, I assure you that communication will always be given to you. When I am out of the office, I have no way of communicating.

At the moment, we are working on a new procedure. A procedure where the engineers will be able to jump to the issue, as well as us, so to be able to communicate quickly and efficiently. This will ensure that the Community is informed when something arises.

I'd like to thank you all for being so passionate towards the Community and apologise for the inconvenience caused.

Erinnyes

BlackIceWidow1
06-18-2019, 08:44 AM
Come on people. I know itís been hair pulling frustration with the constant and long down times.

But sheís right. She canít work 24/7 and she also works under a process sheís instructed to follow.

I understand itís inadequate but itís what she has to work with. Not her fault.
And she stated they recognize itís shortcomings and are working to improve.

I have been critical of them also. Game has so many problems. But they are people, and constant criticism of her behavior helps no one.

KindOfCat
06-18-2019, 03:42 PM
Hello erinnyes,

WE seem to have a big problem here. Everyday just after server reset, we have lag so bad the enemy npc's that have had the health bar reduce to zero are not falling down, the dead enemies don't disappear, arkfalls do not function properly.

During this time it seems that there is no one from Gamigo that we can get ahold of to look at or reslove the problem.

I suspect that this is the reason for so many of my clan mates playing other games. If no one at Gamigo is going to be available to contact, how are we supposed to get in touch with the staff at Gamigo to get problems resolved. My former clan has already left the game because they foresaw the problem of the game being managed from an office in another country. For players based in the United States, server reset occurs at 12;00 noon PST or 3:00pm EST with a couple of time zone in between. By these times, I am guessing that everyone at Gamigo is out of the office.

Is it possible for Gamigo to hire someone you can be available to help with server lag issues that happen after Gamigo standard work schedule? IF we continue to lose more players everyday to other games, what future can this game have?

It is my hope that Gamigo can find a way to make available some kind of 24 hour support department before Defiance 2050 is reduced to a game that no one wants to play anymore.

Telemachus
06-28-2019, 05:21 AM
Maybe they could hire more people ? Add some more staff.


Because it seems to have happened again.


Erinnyes, not blaming you, it just occurred and was happening in the past too.

Killer Krayola
07-14-2019, 04:01 PM
Down again 5:45 CST

Captain Badgirl
07-14-2019, 04:18 PM
Again with the servers Trion, how do you expect people to enjoy a game that's not on. Like I said before your losing players. Please fix it asap.

kromc5
07-14-2019, 04:45 PM
Just tried PC / NA 7:46est timeout.

Rabya
07-14-2019, 05:05 PM
It went down about 7PM est right after a major arkfall ended.

Dazzu
07-15-2019, 11:18 AM
Down again

MONKEYKING
07-15-2019, 06:57 PM
Love the outright "screw the players" attitude we seem to be getting. Wish i could show up to work, turn on the lights, and call it a day.......EVERYDAY..........SMDH.

KevinVonBach
07-16-2019, 05:12 AM
Love the outright "screw the players" attitude we seem to be getting. Wish i could show up to work, turn on the lights, and call it a day.......EVERYDAY..........SMDH.

But... but... their team is growing! They said so right here. XD

http://forums.defiance.com/showthread.php?327247-The-Team-is-growing!

MONKEYKING
07-17-2019, 03:07 PM
Are we ever going to address the server stability or continue to pick the easy responses and lock the threads that touch on the not so pretty posts. Tired of critting 4-5 times per mjr and getting blue crap for the hassle.

DEATHBRINGER210
07-17-2019, 04:02 PM
the server stability on ps3 na is shtako right now

Valani
07-19-2019, 06:22 AM
We've been ranting on about server stability for YEARS, now. Things don't seem to get better more so than worse. Can we just focus on bug fixes? And no, apologies do not count as a bug fix.

Valani
07-22-2019, 06:20 PM
Reset the servers for PS3-NA, please! It's horribly, super laggy tonight!

fm0987
07-23-2019, 12:12 AM
We've been ranting on about server stability for YEARS, now. Things don't seem to get better more so than worse. Can we just focus on bug fixes? And no, apologies do not count as a bug fix.
https://media0.giphy.com/media/RL0xU1daTlMoE/giphy.gif?cid=790b76115d36b2bf5548566a2e35ab59&rid=giphy.gif

KevinVonBach
07-23-2019, 05:58 AM
Can we just focus on bug fixes?

https://i.imgur.com/rIXMyy1.gif

Killer Krayola
07-24-2019, 02:49 PM
Down 4:45pm CST

photoz
07-24-2019, 04:05 PM
4:00 pm pst

photoz
07-24-2019, 07:13 PM
server connection time out 19:10 PST, PC-NA

Pr0jectAlic3
07-24-2019, 08:52 PM
nvrmind fixed it myself lol

wow a non swear word that got censored from my post nice work gamigo you truely just made me laugh

yeah servers still down...maybe if gamigo would stop trying to get their he.ntai fetish on with our servers maybe we wouldnt have this problem....gamigo stop using the servers as a falik object and put them back online already go home and do that not at the office

photoz
07-24-2019, 09:48 PM
server connection time out 21:45 PST, PC-NA, server still down

Pr0jectAlic3
07-25-2019, 02:37 AM
jesus 5 in the morning and still down....been 7 hours....did someone ji.zz on the server or something?

KevinVonBach
07-25-2019, 03:20 AM
https://i.imgur.com/DipjW0Em.png

Telemachus
07-25-2019, 05:57 AM
Appears to be back up now.

Pixie
07-25-2019, 11:57 AM
Down. Again.

Captain Badgirl
07-25-2019, 01:37 PM
Are you serious Trion? You keep saying sorry for the servers going down but, we don't see you fixing nothing Fixed. This is getting ridiculous, I'm thinking on seriously quitting Defiance. Half the time when I wanna get on and play the servers are down, like wtf is this Trion? Please fix asap.

Pixie
07-25-2019, 03:05 PM
5 hours later and still down. No update?

photoz
07-25-2019, 04:11 PM
4:10 PM - PST , PC - NA still down

KevinVonBach
07-26-2019, 05:29 AM
Are you serious Trion? You keep saying sorry for the servers going down but, we don't see you fixing nothing Fixed. This is getting ridiculous, I'm thinking on seriously quitting Defiance. Half the time when I wanna get on and play the servers are down, like wtf is this Trion? Please fix asap.

Sometimes feels like they don't want us playing the game, doesn't it?

Decoy303
07-26-2019, 08:14 AM
https://i.imgur.com/DipjW0Em.png

They become Groundhogs?

Killer Krayola
07-26-2019, 01:59 PM
Down 4:00pm CST

Captain Badgirl
07-26-2019, 02:10 PM
It happens every time I try to get on, I bet I wont be able to get on till 8:30 like yesterday jeez.

Killer Krayola
07-26-2019, 04:35 PM
Down Again 6:30pm CST

Killer Krayola
08-04-2019, 08:54 AM
Down again

Valani
08-05-2019, 11:31 PM
What's with all the resets? I'm not noticing any changes in the stability.

KevinVonBach
08-06-2019, 04:55 AM
Sometimes, trying to log into this game reminds me of...

https://media.giphy.com/media/14aLuWEyopPrFK/giphy.gif

Killer Krayola
08-09-2019, 04:33 PM
Down 6:30pm CST

CUSATE
08-09-2019, 08:29 PM
8:27pm west coast still getting time out.

Killer Krayola
08-10-2019, 06:53 AM
Server been down since 8:30am CST.... Been down 30 min now

Killer Krayola
08-10-2019, 08:30 AM
Down 2 hours now

photoz
08-10-2019, 08:52 AM
PC - NA - 8:52 AM PST server still down

Killer Krayola
08-10-2019, 10:36 AM
Now been down for over 4 hours

patc
08-10-2019, 11:10 AM
i can't connect now for 2 days on regular defiance due to msg that says service timed out. But i can create a new toon and it works just fine. it's a great way to kill player interest from joining such a poorly run and incompetent company

glaxo151
08-10-2019, 11:23 AM
PC/NA still down 11:23 am pacific.

Killer Krayola
08-10-2019, 11:54 AM
Over 5.5 hours down now....

glaxo151
08-10-2019, 01:04 PM
Well now we missed out on claiming loyalty pts.

DontKnow
08-12-2019, 12:06 PM
12:00pm west coast time out again

Dazzu
08-12-2019, 12:23 PM
Server is down again

ADefiance
08-12-2019, 02:45 PM
Server crashes are happening at a ridiculous amount!

sofaking
08-12-2019, 04:35 PM
The downtime is getting excessive and recently everyday. My online time is restricted with work, sleep and everyday activities and it would be nice to play when I have the time to not get disconnected 10 times a day. I don't want to start over with 2050 when I have played 5+ years on D13. Thanks Gamico

Meowow
08-12-2019, 05:45 PM
It goes down on a hourly basis now. It used to be once every couple weeks, now it's multiple time per day. They need to reconsider changing their server restart time. The server still go down despite the new server time.