View Full Version : Still Have not received my Beta Key and Live Chat has been broken for an hour!!

03-20-2013, 04:22 PM
Hello I still have not received my beta key for the PS3, I preordered at bestbuy here in California and applied my code from them to my trion Worlds account a few days ago. I was told to contact support through Live chat but it has been broken for an hour or more I know I have been trying for almost exactly 1 hour.

Here is the error I am receiving:

Server error
The website encountered an error while retrieving https://support.trionworlds.com/app/chat/chat_landing/cat/2792/subject/Missing%20PS3%20Beta%20Code%3F.
It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Please Sledgehammer or anyone from Trion help me out here because I have been waiting for my code since Monday and dealing with this issue since then as well I am sorry I am just getting really frustrated by now.

Thank you for any and all help,


03-20-2013, 05:33 PM
I sent you mine through private msg. Check you inbox.

03-20-2013, 08:56 PM
Try the support site again. They were having a few issues this morning.