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View Full Version : Just bought 2 tier 3 lock boxes and got nothing!



awuerth
04-29-2013, 11:44 PM
Finally saved up some keys and got nothing for it.

Littleweasel
04-29-2013, 11:46 PM
this has happened to me a few times also

StanleyPain
04-29-2013, 11:47 PM
Be sure to check your inventory. Sometimes the items you get don't pop up on the screen, but they're in your inventory. Alternately, if your inventory is full, items will go into your unclaimed items in the Defiance Store.

II Psycho II x
04-29-2013, 11:54 PM
Its a visual bug, you would have had the items but they didnt pop up. Look in your inventory and look for the yellow line to the right of the item, that means there new ;)

awuerth
04-30-2013, 12:07 AM
Its a visual bug, you would have had the items but they didnt pop up. Look in your inventory and look for the yellow line to the right of the item, that means there new ;)

I did and i sorted my inventory by level and there was not 6 new items.

Val Dunn
04-30-2013, 12:44 AM
I did and i sorted my inventory by level and there was not 6 new items.

Have you checked the ingame store, if you have any unclaimed items?

h99
04-30-2013, 10:39 AM
Just had this happen to me again. Had two teir 4 go missing and a teir 3. No items to collect in the store, my inventory is not full and there are no new items in there.

otter
04-30-2013, 11:42 AM
Submit a ticket to the support team. I had the same problem with not receiving items from a lockbox and they added a box to my account

Defy
04-30-2013, 11:47 AM
was your inventory full at the time?

MAXsandwich
04-30-2013, 11:50 AM
Be sure to check your inventory. Sometimes the items you get don't pop up on the screen, but they're in your inventory. Alternately, if your inventory is full, items will go into your unclaimed items in the Defiance Store.

This is what happened to me... no pop-up but they were in my inventory.

0_d4RK_FaLLen
04-30-2013, 12:02 PM
It is a known glitch. Most times items will still be in inventory or in claim section (if full inventory) of in-game store, but at times you will not get anything. I had issue few weeks back where all lotteryboxes did this for a day. After few back and forth emails they replaced a couple of the lockboxes. Make sure to submit ticket but would recommend using email or live chat support.