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View Full Version : Preordered from Gamestop Months ago.....



Zeroexit
03-21-2013, 06:52 PM
No code was ever printed on my receipt....Has anyone received a code who preordered via gamestop a while ago?

Exar0s
03-21-2013, 06:53 PM
There was supposed to be a product identification code on your receipt that you enter on the Trion website.

LTxDaNx81
03-21-2013, 06:55 PM
I had the same problem had to send them a picture of my reciept as proof of purchase... Got my beta code about a hour and a half ago.

Zeroexit
03-21-2013, 07:00 PM
How did you go about doing that Lt. Dan?

LTxDaNx81
03-21-2013, 07:10 PM
I had to open a support ticket amd then take a pic wih my phone and attach it and send it in and then they flagged my account as pre ordered

Tearitup
03-21-2013, 07:14 PM
Yeah - apparently some retailers, especially those outside of the US, are not printing any codes on the receipts. My pre-order receipt from a GameStop here in the US had the code at the very bottom. The GameStop associate even pointed it out to me before I left.

Zeroexit
03-21-2013, 07:32 PM
Im Also located here in the USA, I did what dan said and Sent a ticket containing my receipt image and explaining my situation. Just gotta wait and see now.