Let down Bigtime By Namco Bandai

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03-27-2013, 06:52 PM
ALVn

Quote:

Originally Posted by Drakeos99

Guys go complain to Namco Bandai on their FB/Twitter ASAP

Flaming their twitter and FB isnt going to help at all.. If they havent shipped the correct amount (if thats the case) then they certainly cant just magically transfer more copies of the game over just because people are leaving rude comments on their accounts..
03-27-2013, 06:54 PM
Drakeos99

Quote:

Originally Posted by ALVn

Flaming their twitter and FB isnt going to help at all.. If they havent shipped the correct amount (if thats the case) then they certainly cant just magically transfer more copies of the game over just because people are leaving rude comments on their accounts..

Well it worked with EA when they had the same problem with SWTOR launch if u remebered (or even be there)
03-27-2013, 06:54 PM
ALVn

Quote:

Originally Posted by Smitch

Oh we weren't delayed in Oceanaia. Our release date has actually improved from the 30th of Nov. to the 11th of Nov. For the Standard Edition...Only...'Cause we don't rate getting collectors, and definitely not Ultimate, on the wrong side of the world. Pfft. I ended up ordering my UE from the US. Cost me but meh, was better than waiting on Namco Bandi making a bigger mess.

WTH? Your release date was set for 11th of November?
03-27-2013, 06:55 PM
ALVn

Quote:

Originally Posted by Drakeos99

Well it worked with EA when they had the same problem with SWTOR launch if u remebered (or even be there)

EA are probably 5 times the company, agreed noone will admit that, but no.. Im not a PC gamer.. And if i was i wouldnt be playing console or any MMOs.. MOBAS FTW!
03-27-2013, 06:57 PM
Smitch

Quote:

Originally Posted by ALVn

WTH? Your release date was set for 11th of November?

My bad. Doing two things at once. Originally it was 30th of April, now it is the 11th of April. No idea where November came from O.O
03-27-2013, 06:58 PM
ALVn

Quote:

Originally Posted by Smitch

My bad. Doing two things at once. Originally it was 30th of April, now it is the 11th of April. No idea where November came from O.O

I would of cried a river for you.. To wait that long would of been such a killer.. But yeah haha.. Thought it seemed abit much :P
03-27-2013, 07:00 PM
Ryanbru32

Quote:

Originally Posted by Darth Jimbob

ok this is my 2nd reply from amazon, I just dont think these guys give a flying ****e and will feed us anything we wanna hear...

Hello,

I am writing to follow up on our chat conversation.

I am sorry that the delivery estimate for your order has been changed to a later date of April 12, 2013.

I have checked and see that the manufacturer of the item "Defiance: Ultimate Edition (Xbox 360)" has changed the release date for the item to April 12, 2013 and it has been updated in our website.

Please note that the release date is subject to change.

I hope you will understand that we are dependent on our suppliers regarding the estimates and release for the items listed in our website.

We’ll receive this item from our suppliers in time for the release date and we will dispatch it to you. As per our standard policy, we don’t charge you for an order until the time of dispatch.

We expect to dispatch your order #026-*********** **** by April 12, 2013.

When we dispatch it from our Fulfilment Centre we'll send you an e-mail confirming the date, contents and method of delivery.

Please contact us by visiting the following link if you do not receive your e-mail confirmation by April 11, 2013 and we will investigate:

http://www.amazon.co.uk

To confirm the status of your order, or view estimated delivery dates, please visit Your Account at the top of any page on our website or use the following URL:

http://www.amazon.co.uk

We understand that this delay may be an inconvenience, and that you may wish to cancel your order. If you do wish to cancel an item or an order, please visit the "Your Account" link at the top of any page of our website, and then click "Your Orders".

If you want to reorder this item, it may be available on the website from an alternative seller. You can check this by visiting the following link:

www.amazon.co.uk

After signing in with your e-mail address and password, you will be able to view your order history and cancel any item or order that has not yet entered the dispatch process.

We do want to make sure that you receive your order.

Warmest regards,
Teenu J

I got the exact same email dude they are just feeding us ****
03-27-2013, 07:00 PM
Smitch

Quote:

Originally Posted by ALVn

I would of cried a river for you.. To wait that long would of been such a killer.. But yeah haha.. Thought it seemed abit much :P

Heh not directly affecting me. The moment I heard "Namco Bandi" in regards to distribution in Oceania, I looked up ways to get it in from the States. Glad I did. NO type of collectors edition local. Grrr.
03-27-2013, 07:02 PM
Darth Jimbob

LOL @amazon sending me an email to pre-order bf4... I give up :(
03-27-2013, 07:23 PM
ALVn

Quote:

Originally Posted by Darth Jimbob

LOL @amazon sending me an email to pre-order bf4... I give up :(

Amazon have just sent me another email to confirm what we already know.. Talking about the UE edition again not being released till the 12th BUT they are receiving stock in time for release date.. Which does not help at all..

Your Account Amazon.co.uk
Message From Customer Service
Hello,

I am writing to follow up on our chat conversation.

I am sorry that the delivery estimate for your order has been changed to later date of April 12, 2013.

I have checked and see that the manufacturer of the item "Defiance: Ultimate Edition (Xbox 360)" has changed the release date for the item to April 12, 2013 and it has been updated in our website.

Please note that the release date is subject to change.

I hope you will understand that we are dependent on our suppliers regarding the estimates and release for the items listed in our website.

We’ll receive this item from our suppliers in time for the release date and we will dispatch it to you. As per our standard policy, we don’t charge you for an order until the time of dispatch.

We expect to dispatch your order #204-**** by April 12, 2013.

When we dispatch it from our Fulfilment Centre we'll send you an e-mail confirming the date, contents and method of delivery.

Please contact us by visiting the following link if you do not receive your e-mail confirmation by April 11, 2013 and we will investigate:

http://www.amazon.co.uk/email

To confirm the status of your order, or view estimated delivery dates, please visit Your Account at the top of any page on our website or use the following URL:

http://www.amazon.co.uk/your-account/

We understand that this delay may be an inconvenience, and that you may wish to cancel your order. If you do wish to cancel an item or an order, please visit the "Your Account" link at the top of any page of our website, and then click "Your Orders".

If you want to reorder this item, it may be available on the website from an alternative seller. You can check this by visiting the following link:

www.amazon.co.uk/gp/product/B00B4QD3YO

After signing in with your e-mail address and password, you will be able to view your order history and cancel any item or order that has not yet entered the dispatch process.

We do want to make sure that you receive your order.

Thank you for your patience and understanding. We look forward to seeing you again soon.

Warmest regards,
Rakesh R.
Amazon.co.uk

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