Please offer a Grace Period for Physical Pre Orders. ~ Requesting a Dev Response

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Originally Posted by Spaisekraft

Essentially, yes. Defiance already has a guest pass that allows people to play for a limited amount of time. What is the worst thing that can happen from a day or two of grace period? Nothing.

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i just think it stupid...i dont see why any company would do it to begin with. i guess it really it just Grace. but it too little to late for this being a few day away..since its not going anywhere.... you are just screwed... sorry but at least it a few day max and not almost two weeks like in Europe. Grateful that you can buy it and play it when you get it...if you were dumb enough to take time off work, try to reschedule it. but now i just might cancel my pre-order just from this discussion... because everyone assumes things are entitled now. maybe that will help you get your copy quicker.

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Originally Posted by IGears

i just think it stupid...i dont see why any company would do it to begin with. i guess it really it just Grace. but it too little to late for this being a few day away..since its not going anywhere.... you are just screwed... sorry but at least it a few day max and not almost two weeks like in Europe. Grateful that you can buy it and play it when you get it...if you were dumb enough to take time off work, try to reschedule it. but now i just might cancel my pre-order just from this discussion... because everyone assumes things are entitled now. maybe that will help you get your copy quicker.

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Sorry for thinking I'm entitled to play my purchased game the day it comes out. That is RIDICULOUS! And I work from home, and am able to set my own hours.

I do run a pretty large, very active clan though. It's fairly important that I'm on playing with them during release. That's not a HUGE issue, but it's a major inconvenience where there should be no inconvenience at all.

I love how you're so against a grace period, and why? It harms literally nobody.

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Originally Posted by Spaisekraft

Sorry for thinking I'm entitled to play my purchased game the day it comes out. That is RIDICULOUS!

I love how you're so against a grace period, and why? It harms literally nobody.

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yep its ridiculous, no one guarantees that you will get the physical copy on release day or how you get your key?

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Originally Posted by Spaisekraft

Sorry for thinking I'm entitled to play my purchased game the day it comes out. That is RIDICULOUS! And I work from home, and am able to set my own hours.

I do run a pretty large, very active clan though. It's fairly important that I'm on playing with them during release. That's not a HUGE issue, but it's a major inconvenience where there should be no inconvenience at all.

I love how you're so against a grace period, and why? It harms literally nobody.

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I feel for ya bud but i would just stop they're just trolling you now.

im not trolling at all.. look at what i found on Gamestop's website:

Street Date Guarantee:
Pre-order this title by 11am CST one business day before the release date posted, choose USA Overnight as your shipping option and get guaranteed delivery on the street date posted! If your product does not arrive on the street date, we will fully refund your shipping charge. Continental United States only. Must have overnight service available in your area. Offer void if you are unable to accept a delivery that was attempted. Not responsible for orders delayed due to inclement weather, incorrect address or credit card information. Any other shipping option besides USA Overnight will arrive 2 to 7 business days after the street date.

so your trouble is with Gamestop...

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Originally Posted by Mindfix

I feel for ya bud but i would just stop they're just trolling you now.

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You're right, they must be trolls. Nobody seriously makes the arguments they are.

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Originally Posted by IGears

im not trolling at all? look at what i found on Gamestop's website:

Street Date Guarantee:
Pre-order this title by 11am CST one business day before the release date posted, choose USA Overnight as your shipping option and get guaranteed delivery on the street date posted! If your product does not arrive on the street date, we will fully refund your shipping charge. Continental United States only. Must have overnight service available in your area. Offer void if you are unable to accept a delivery that was attempted. Not responsible for orders delayed due to inclement weather, incorrect address or credit card information. Any other shipping option besides USA Overnight will arrive 2 to 7 business days after the street date.

so your trouble is with Gamestop...

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No.. My trouble is with Trion not being smart about letting us pre-load with a key before the game comes out. UPS usually gets to my house around 5pm PDT. So If I'm SUPER lucky I'll get it roughly 20 hours after the game releases, and THEN I can start downloading it. Like most people it'll be more like 1-2 days after launch.

All Trion needed to do was put a code on the receipt that let us pre-load and play the game, like Guild Wars 2 did. Since they didn't do that it would be fair for them to give us a grace period.

If you disagree with Trion giving us a grace period, please say why. Keep in mind that a grace period only lets us place for a day or two and then shuts off until we enter a product key. Nobody loses with a grace period.

Wow, can't believe all these people asking for a grace period because they think Trion owes them. If you pre-order from Best Buy you can't blame Trion for not you not getting the game soon as the servers go live. I pre-ordered from Gamestop and, as far as I know, I'm just going to walk in Tuesday morning and take my UE home and play it. Even if I had to wait another few days, so what? We've all waited months for this anyway. I think a few more days will be fine.

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Originally Posted by Avagantamoz

Wow, can't believe all these people asking for a grace period because they think Trion owes them. If you pre-order from Best Buy you can't blame Trion for not you not getting the game soon as the servers go live. I pre-ordered from Gamestop and, as far as I know, I'm just going to walk in Tuesday morning and take my UE home and play it. Even if I had to wait another few days, so what? We've all waited months for this anyway. I think a few more days will be fine.

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Not everyone has access to a store that has had physical UE copies. And just because you don't mind getting boned doesn't mean the rest of us should be content with it.

A grace period is a simple solution that lets everyone play at launch. What is wrong with a grace period?

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Originally Posted by Muffinman

I per ordered the Physical Collectors Edition months ago from Best buy (Had a best buy gift card >.<) and assumed that I would be able to get in and start playing as soon as the servers come up. I am the leader of a decent sized clan and really need to get in as soon as they turn on the servers.

I assumed that I would be able to do this, I had no clue that best buy doesn't ship pre orders out until the day of launch or after, and then you have to wait a few days for shipping. There needs to be some kind of grace period for those of us who paid the extra money and ordered the collectors editions (3 days would be nice) by entering out Pre Order key or another proof of purchase.

I have faith that Trion will do a grace period, like they did with Rift. I really need to know if you guys can do this, or if I will need to buy another digital copy of the game so I can get in when the servers turn on.

Could we please have a dev response on this?

Thanks!

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I just noticed you're on PC bro, if it's that important scrap the BB order get the cash and DD it from steam and get even more goodies plus be able to play when servers go live.