What am I not doing?

unless you redeem a fullversion code on the trion site you wont be able to pre-load. if you did enter a full edition game code not just a preorder code and still cant and it shows you can still buy the digital full version of the game on trions site, you have a problem. and contact trion support.

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Originally Posted by dirtyklingon

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i only got one key and trion cs said i only needed one.

GMG also is only giving one key.

although my key when entered didn't say preorder.

it said something like:

defiance PC standard edition igratos

so idk.

apparently g2play's live chat support is really good.

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Steam could be different cause of the special bonus's

PREORDER_PLATFORM_TYPE_PC
Defiance Standard Edition

And the other says

PREORDER_PLATFORM_TYPE_PC
PREORDER_STEAM

Quote:

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Originally Posted by morpheusxp

Own his screen it clearly appears as he has completed his purchase. On mine its still offering to let me pre-order the game. I have entered my pre-order key on the Apply Code screen. And it says that the code was applied: "2013-3-28 Defiance PC Code Applied PREORDER_3PD". So anyone have any idea why we have two different screens? And why he is able to preload yet I am not? I contacted CS and they gave me the generic answer that preloads would begin starting today thru this weekend.

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should be 2 codes. a pre-order for those bonuses and beta access and a full game code. didnt get a full game code? contact where you bought it.

Quote:

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Originally Posted by Prophet of Entropy

should be 2 codes. a pre-order for those bonuses and beta access and a full game code. didnt get a full game code? contact where you bought it.

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steam seems to be the only store giving out 2 codes.

everyone else according to people who have bought from them have only gotten one code for digital purchases.

idk about phys box orders

If you got your CD key from G2Play then enter it into Trion and you will have to same screen and the ability to Pre Load. I'm doing that right now with my Steam CD key.

Quote:

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Originally Posted by Prophet of Entropy

should be 2 codes. a pre-order for those bonuses and beta access and a full game code. didnt get a full game code? contact where you bought it.

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I've sent a second Ticket to Trion asking whether I need a second key. Hopefully I'll here back from them before Monday.