Printable View
Did you ...did you really just make a thread about how YOU are having a misfortune in that you can't get your code in time to play a game?
Really, are we that narcissistic now to think people care? What is this Defiance Facebook?
+1 for all those people out there in your position that have manged not to make a personal blog thread about their gaming woes.
Honestly, for your arrogance you deserve to have to wait to play.
Yah, what was he thinking asking a community of people who have a common interest to have empathy for his situation. How about we all make him feel even worse for, you know, socializing with a community?Quote:
Originally Posted by Saraya
To the Op: I know that some other country's have a huge mark up on digital download games, if this is why you want to buy physical games, then perhaps you should try another gamestop, or another store. Perhaps the guy (or girl, or other) didn't know what they were talking about, or didn't care.
Otherwise, I would do as another (awesome) user (who did not jump on you) suggested, and look into digital. One of my main reasons for buying physical copies is because i want drm free, but being that this is online only it will always have drm.
physical copies tend to have the same or more drm as digital copies of games.
for example GoG sells older games drm free in most cases.
otherwise you generally have to activate games online regardless of the medium you recieve them on.
Not quite. I DO have a code. In fact I bought a second copy of the game just to be sure I would have my code connected to the account before the game goes live (the first copy's code will come in the box). So, my issue isn't that I don't have a code. My issue is that even though I have applied the code, my account is not entitled. Many others have this issue too. I'm hoping that by sharing my story here other players can skip some of the hoops I've been jumping thru. I have every expection that Trion can help me resolve this issue.Quote:
Originally Posted by Saraya
So are you getting the patch download error or just unable to download the patcher?Quote:
Originally Posted by MacDeath
I have been uable to get the patcher to attempt to patch. I get the account is not entitled message. Setup downloaded and installed the patcher. But the patcher won't patch cause it thinks my account is not entitled.Quote:
Originally Posted by LadyChaos
I had the same issue with being unable to start the download, but apparently this is the issue
http://forums.defiance.com/showthrea...ading-Official
Well, I had a long conversation with Trion's Live Chat regarding the 'account is not entitled' issue. The GM believes I MUST have a second CD key. Here's a partial transcript:
GM : Have you put your CD Key onto your Trion Worlds account?
[10:06:15 AM] Mac Death : Yes I have applied the key
[10:07:16 AM] GM : Can you give me the key you applied?
[10:08:23 AM] Mac Death : Sure, one moment
[10:08:28 AM] Mac Death : XXXX-XXXX-XXXX-XXXX-XXXX
[10:09:55 AM] GM : Where did you purchase the game from?
[10:10:49 AM] Mac Death : Gameliebe.com
[10:11:53 AM] Mac Death : There are a swiss company. I live in Denmark but all the stores in Denmark are closed today (2nd Easter Day)
[10:13:32 AM] GM Opoloff: Okay, the code you gave me is actually the pre-order code. It appears that you don't have a Defiance game key, on your account yet.
[10:13:56 AM] GM Opoloff: The pre-order code just gives you the pre-order items on your account.
[10:15:45 AM] Mac Death : Well, thats just it. Only Steam uses two keys. Other 3rd parties use one and THEY think it's good for Beta, pre-order bonus, AND game play. I was on the phone to Gameliebe.com this morning as soon as I got the 'account not entitled' issue
[10:16:57 AM] Mac Death : And of course, if I ordered direct from Trion, I wouldn't get a key at all (I think) They would just entitle my account
[10:17:12 AM] GM : I'm very sorry to hear that but they didn't provide you with a game CD code. >.<
[10:17:26 AM] GM : And yes, if you ordered from us, your account would just be given access.
[10:18:02 AM] Mac Death : Right, they don't think they need too. I did check with them first before I called you
[10:18:40 AM] Mac Death : On the Defiance forums, MANY people say they only had the one code from their vendor
[10:18:55 AM] Mac Death : and it somehow works for them
[10:20:41 AM] GM : I understand what they are telling you and I'm not to sure what is going on there or if there just isn't communication going on with those companies. However, you do need a CD key to gain access and the key you gave me isn't a CD key.
[10:21:29 AM] Mac Death : OK, so I should contact Gameliebe.com again with this info?
[10:21:30 AM] GM : What I imagine those companies are doing, is on the second they are going to send out all the CD keys to everyone. Most likely through email.
[10:21:52 AM] GM : Yes, you are more then welcome to let them know that you didn't receive a CD key yet and want to know when you'll get one.
[10:22:30 AM] Mac Death : That is a possibility that they will get keys from Trion tomorrow and send em out. But
[10:23:30 AM] Mac Death : That was the EXACT conversation I had with their customer service this morning. You folks forgot to include the CD key in my email
[10:23:46 AM] Mac Death : He said, no we only have the one key
[10:24:14 AM] Mac Death : Now, he didn't go on to say the CD key will be in a seperate email
[10:24:30 AM] Mac Death : Instead he said we only use one key
[10:25:03 AM] GM : We are 100% sure about this though, there does need to be a CD key, and sadly we have no control over when or how those companies will send them out.
[10:25:48 AM] Mac Death : OK, thanks for your help today.
[10:26:03 AM] GM : You're welcome, was there anything else I could address for you today?
[10:26:25 AM] Mac Death : Nope, that's all. Have a nice day
[10:27:12 AM] GM : You too, take care. =)
So then I call Gameliebe.com again. I relate that Trion says the code they gave me was only a pre-order key and that I MUST have a CD key as well to unlock my account. The Swiss CS guy says, no no, there is only one key. It will work for you when the servers go online tomorrow morning at 8 AM. OK, I'll call em again tomorrow morning if the patcher still says the account is not entitled.
Has anyone else here entered JUST one key and the patcher worked for you?
yes i got just one key from g2play last week, confirmed with kiwibird of trion cs that i'm good to go for launch and fully covered.
http://i.imgur.com/CM3Ywen.jpg
other guys from my same store in another thread are having same issue as you.
Not everyone is able to download either that much or for long enough depending on connection or allowamce etc.Quote:
Originally Posted by dirtyklingon
Or some of us just prefer boxes and stuff still ;p