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  • 08-09-2013, 01:51 PM
    Wraieth
    It dosnt matter how much we ask for real info
    Even with the restructuring and changes made recently. We get no info on the effects it has game development or progression.


    This will be just like everything else that has happened with trion. The only real news we will get will come from 3rd party sources.

    They will clam up and say nothing give no real info, And worst of all the loyal players that tried to bucket the water out of this sinking ship for awhile now.

    Will all be left in the dark wondering what now. The dlc will be delayed until further notice and the players will again be made to suffer simply for trying to support them.

    I have seen the devs and others at trion and others ask for our patience yet give very little reason for us to continue being patient.

    Theres been every excuse under the sun given both by die hard fans as defense and those displeased as offense.

    But fact is if trion want to keep a good base of players for this game they need to get off their azz and give us information on how this is going to effect the overall development and progress of the game.

    The time for half answers and bull **** silence is done. they need to man up or step out. they asked for patience and from many it was given. Now they need to honor that patience with information and a reason to continue to hang on.

    As news like this can cause many loyal fans to walk away rather than continue on with such uncertainty,

    While I understand the intimate of inner working for the company need to remain private, That dosnt mean they cant inform their player base what the hell is happening with game progression and development.

    Nor does it mean they should continue to ask for patience and give no reason for their player base to give it.
  • 08-09-2013, 01:58 PM
    Gomly
    They haven't given every excuse yet.

    I've yet to hear the studio got broke into by ninja Lemur's that held the entire team hostage just to prolong the DLC.

    Now that would be the kind of excuse i'd like to hear.

    As far as everything else you put .... I think it pretty much goes without saying now, that's how a lot of people seem to feel.

    I think that's what a lot of people are wanting to say in a round about way.

    If they want our patience and faith .... give us a reason .... well, not me personally i'm a mug, i'll be here anyway (mainly because other forums want me to be serious and that makes my fingers burn).

    Ninja Lemur's ...... they are watching...

    http://ichef.bbci.co.uk/naturelibrar...ed_lemur_1.jpg
  • 08-09-2013, 01:58 PM
    dahanese
    I hope, in the coming weeks, we prove this to not be the case.

    Here's the deal: there's some stuff we can't talk about, no matter how much you want us to and no matter how much it kills us to see you guys upset about it. We need to go through proper channels and make sure all our proverbial ducks are in a row. In the past, we've promised things and said things before we've verified that we can accomplish what we say and that what we say is the truth. I really, really, really never want to do that again.

    We're going to have more news in the coming couple weeks that will give you more insight into the relocation of the studio and all that good stuff - but for now I can tell you that I'm working with the team and we're moving forward with all our plans and our content. My visitor's chair has been full at least half the time these last two days.
  • 08-09-2013, 02:06 PM
    A s0t
    can you give us an update on the dlc? like we broke it :( were fixing it :) and would like to get it to you guys as SOON as possible
  • 08-09-2013, 02:06 PM
    Bigtk
    Quote:

    Originally Posted by dahanese View Post
    I hope, in the coming weeks, we prove this to not be the case.

    Here's the deal: there's some stuff we can't talk about, no matter how much you want us to and no matter how much it kills us to see you guys upset about it. We need to go through proper channels and make sure all our proverbial ducks are in a row. In the past, we've promised things and said things before we've verified that we can accomplish what we say and that what we say is the truth. I really, really, really never want to do that again.

    We're going to have more news in the coming couple weeks that will give you more insight into the relocation of the studio and all that good stuff - but for now I can tell you that I'm working with the team and we're moving forward with all our plans and our content. My visitor's chair has been full at least half the time these last two days.

    One of my biggest pet peeves is when someone tells me they "can't" do something when actually they "won't" do something. You can talk about it you just choose not to, which is your choice.
  • 08-09-2013, 02:10 PM
    Gomly
    Quote:

    Originally Posted by Bigtk View Post
    One of my biggest pet peeves is when someone tells me they "can't" do something when actually they "won't" do something. You can talk about it you just choose not to, which is your choice.

    If I may play devils Advocate for a second .... with regards to the CM team, they usually "can't" talk about it because the powers that be say so.

    They get told what they can and can't discuss.

    I don't know how true that holds for the boss lass but the minions have their hands ... or mouths ... tied/gagged (kinky when you think about it).
  • 08-09-2013, 02:13 PM
    Bigtk
    In this instance when I say "they" I am referring the the Trion company as a whole, not a single associate.
  • 08-09-2013, 02:16 PM
    Gomly
    Quote:

    Originally Posted by Bigtk View Post
    In this instance when I say "they" I am referring the the Trion company as a whole, not a single associate.

    Ahhh, in that case ignore my previous post.
  • 08-09-2013, 02:16 PM
    JxSiN
    As long as Defiance isn't put on the backburner, scrapped, or anything else negative that may result in all the new changes to Trion, I can wait a little while for some new info. Said info, not DLC :)
  • 08-09-2013, 02:18 PM
    TravelerX1
    Quote:

    Originally Posted by dahanese View Post
    I hope, in the coming weeks, we prove this to not be the case.

    Here's the deal: there's some stuff we can't talk about, no matter how much you want us to and no matter how much it kills us to see you guys upset about it. We need to go through proper channels and make sure all our proverbial ducks are in a row. In the past, we've promised things and said things before we've verified that we can accomplish what we say and that what we say is the truth. I really, really, really never want to do that again.

    We're going to have more news in the coming couple weeks that will give you more insight into the relocation of the studio and all that good stuff - but for now I can tell you that I'm working with the team and we're moving forward with all our plans and our content. My visitor's chair has been full at least half the time these last two days.

    BBBBBBBBZZZZT Wrong answer ;)

    "Dlc is being released __________"

    Fill in the blanks.

    Sorry, but you guys lost any credibility with me. We stand here on the outside, customers, supporters, downright rabid fans of this game. We play every day, we talk about it constantly, and we funnel money into your pockets... What would you think if you saw offices being consolidated, people getting laid off, complete restructure of management, set backs, patches that cause more bugs then they fix, and no one saying a damn word to quell the discontent growing in your player base on an hourly basis?

    Stand in our shoes

    Hope??

    Hope you prove this not to be the case?

    I think you need to make a much louder statement then that.

    The clock is ticking on this game, I see my clan mates drifting to other games on a daily basis..... And I am too.

    Tick tock Trion.........
  • 08-09-2013, 02:30 PM
    dahanese
    Quote:

    Originally Posted by A s0t View Post
    can you give us an update on the dlc? like we broke it :( were fixing it :) and would like to get it to you guys as SOON as possible

    We're working through the last pieces of "are we good to go and can we tell them when we're releasing it" but it's got to go through people who understand code and that's not me, so I wait for them. :)
  • 08-09-2013, 02:32 PM
    divergent ghost
    Yeah with less than 3 weeks til August is over and they're saying well have INFO on dlc in the next couple weeks..... We aren't getting dlc I bet.


    time to ask for my refund I think
  • 08-09-2013, 02:34 PM
    Bigtk
    You're not getting a refund.
  • 08-09-2013, 02:34 PM
    Indra Echo
    People really need to get a grip. Patience is still a virtue. And the devs do far more sharing of info with us than I've ever seen for a game before. I've modded forums and even game dev forums and most don't share much at all. They can't share everything but some apparently think they're being left out.

    Game devs can't win no matter what. Don't say what's happening and they get criticized. They say what's happening and what they hope will happen and when and people act like that was a promise with some words written in stone and then quote them for it, and insult them for it.

    As for the DLC-had Trion released that really early on, there'd have been no end to criticism over content they were gouging us on that should have been in the game all along. They got suggestions for the DLC and are apparently incorporating a lot of our wishes in it-how could they do that if they released the DLC the week after the game was released as some think they should.

    They work on fixing bugs and fix some, are working on others. But who cares? They didn't fix this other bug first and that's the bug I care about.

    I've seen people complain and demand that Trion create lockboxes that actually give them weapons they want and not all the ones they don't want. Ok, Trion needs some crystal balls or should change all lockboxes into just vendors where everyone gets to pick what they get.

    I've sort of been where Trion is in all of this. I owned a store where I sold crafts. A lot of people came in and bought the things I sold. But other people came in and kept making suggestions as to what I should sell instead. Those are Black Hole customers. People that I could never satisfy because I couldn't keep chasing things they wanted-they'd never buy them anyway. And they were never happy. They never bought anything. Because fundamentally they didn't like what I could make.

    Other people that did buy would suggest different colors (ask for them) or different sizes and that kind of thing. They liked things I did basically. I could never satisfy both sets of customers. Trion can't do so either. If someone is hard set on not liking everything they do or can't see that they've actually continually tried to work with us, then they never will. Trion could chase them forever and they will always be black holes.
  • 08-09-2013, 02:37 PM
    Youkai Risu
    Quote:

    Originally Posted by divergent ghost View Post
    Yeah with less than 3 weeks til August is over and they're saying well have INFO on dlc in the next couple weeks..... We aren't getting dlc I bet.


    time to ask for my refund I think

    Yah I m almost jumping on that bandwagon as well tired of the misinformation from a company who obviously loves burning their fan base.
  • 08-09-2013, 02:39 PM
    Market
    Quote:

    Originally Posted by dahanese View Post
    I hope, in the coming weeks, we prove this to not be the case.

    Here's the deal: there's some stuff we can't talk about, no matter how much you want us to and no matter how much it kills us to see you guys upset about it. We need to go through proper channels and make sure all our proverbial ducks are in a row. In the past, we've promised things and said things before we've verified that we can accomplish what we say and that what we say is the truth. I really, really, really never want to do that again.

    We're going to have more news in the coming couple weeks that will give you more insight into the relocation of the studio and all that good stuff - but for now I can tell you that I'm working with the team and we're moving forward with all our plans and our content. My visitor's chair has been full at least half the time these last two days.

    Know that some of us around here understand that it's not you guys holding a personal grudge against information flow and doing it just out of spite. I personally understand how companies have a chain of command, need to control the flow of news, and simply do not have the latitude to just say what's on the collective mind.

    I also know that no matter what you (or the company) do, there are going to be people who are going to throw a fit because it wasn't what they wanted for their own ends. These are the people who cannot see a bigger picture nor is it likely they ever will. Simply nothing short of catering to the idea that "I want it now, I want it perfect, and I want it NOW" will win those people over.

    I agree that telling us a DLC date before it's had it's proper cooking time could very well be the proverbial foot-shooting. If it should have to be pushed back again (please, please no... lol), it would only fuel the fire. A company needs to be trusted in order to succeed, and I think you guys are heading on the right tack.

    Some of us understand that if you were able to, you'd spill the beans and release the content yesterfrigginday. For those who don't believe this, try to look at it this way. Trion is a business. They are in business to do *one thing*. Turn a profit. With everything that's going on, how would it benefit them to purposefully and intentionally hold back anything that could make the business thrive?

    I've been reading the vitriol the past few days (weeks) and finally just couldn't keep my fingers still any longer. I'm not blind to the issues the game has, I've reported many things I felt were wrong with it. However, I try to do so as clinically as possible. I get mad just like the rest of us do, but I have the benefit of an upbringing that taught me patience and respect. Clearly, some people here needed my parents in their lives.

    I would also like to add that before the shakeup that put Mr. Lena in his new position, I was beginning to lose faith that it could be turned around. Now that even more shaking has occurred, I find myself thinking this could have been exactly what Defiance needed to really take off in the right direction. As you guys have all admitted, mistakes were made. There's not a person on this planet that can say they've never made a mistake, so I'm going to sit back and watch what happens. The true test is what someone makes of a mistake. It could go either way from here, but since you all have been far more vocal, I feel like it's finally pointed in the right direction.

    Okay, that's my book... time to sit back and wait. Patiently.

    Keep up the chatter, gang! Not everyone around here is going to try to turn it against you.
  • 08-09-2013, 02:41 PM
    August Barkley
    People, be mature. Every day there is a new thread with complaints. I can understand your frustration. But the creation of new thread will not help you. Do not bring that moment that you wait. If you really like the game, be patient and wait.
  • 08-09-2013, 02:45 PM
    Zugo
    I DON'T want DLC release info right now!!

    I'm about to start my B-day week, and it's not likely I'll be online.

    Today, going down the road to the cantina for some ceviche and beers.
    Tomorrow, heading to the Viejas for a few days,
    Rest of the week, floating in the pool like a fat duck.
  • 08-09-2013, 02:45 PM
    Blondin
    Quote:

    Originally Posted by August Barkley View Post
    If you really like the game, be patient and wait.

    Said the guy that plays since july...
  • 08-09-2013, 02:48 PM
    dahanese
    Pssst... http://forums.defiance.com/showthrea...36#post1133536

    http://forums.defiance.com/showthrea...-Draft-version
  • 08-09-2013, 02:50 PM
    Rasczak
    Quote:

    Originally Posted by dahanese View Post
    I hope, in the coming weeks, we prove this to not be the case.

    Here's the deal: there's some stuff we can't talk about, no matter how much you want us to and no matter how much it kills us to see you guys upset about it. We need to go through proper channels and make sure all our proverbial ducks are in a row. In the past, we've promised things and said things before we've verified that we can accomplish what we say and that what we say is the truth. I really, really, really never want to do that again.

    We're going to have more news in the coming couple weeks that will give you more insight into the relocation of the studio and all that good stuff - but for now I can tell you that I'm working with the team and we're moving forward with all our plans and our content. My visitor's chair has been full at least half the time these last two days.

    Let's be honest, that isn't something your consumers want to hear given the history (albeit brief) of this game's management and how things have been completely botched on the public front since launch.

    That said, though, as a business owner myself (publishing, with international distribution for tabletop RPGs, novels, and graphic novels), it is the unfortunate nature of the beast. Especially when a restructuring is involved, such as the closing of the San Diego studio.

    Your upper management needs to get in gear, however. At the very least, they really need to be releasing some DLC launch date info, content trailers, or something. The DLC has been a fiasco on the consumer front since May. You're already pretty much giving away the game at a roughly 83% drop in price just barely 4 months into launch. Trion has very little maneuvering room left with the customers on Defiance.
  • 08-09-2013, 02:50 PM
    Zugo
    Quote:

    Originally Posted by dahanese View Post
    Pssst... http://forums.defiance.com/showthrea...36#post1133536

    http://forums.defiance.com/showthrea...-Draft-version

    Oh sure, just because I said I didn't want any info!! lol/jk
  • 08-09-2013, 02:56 PM
    theLimper
    Multiple threads of the matter should tell you that there's a rather large populace that are pissed off and tired of the games being played. There are limits and restrictions on information being released that much is true but complete lack of communication with the only replies usually being sarcastic whips saying to wait and they will give us more info later?

    You've got to be kidding me. I'm not your friend. I am a customer and you have a job because I chose to buy your product just like everyone else here. Treat us as such.

    Better yet, if you want to succeed in the future I would begin looking for other employment opportunities and formulate a way to erase the fact that you were involved with this horrible farce in gaming history. You will forever be known as trashing it.
  • 08-09-2013, 02:57 PM
    A s0t
    Quote:

    Originally Posted by dahanese View Post
    Pssst... http://forums.defiance.com/showthrea...36#post1133536

    http://forums.defiance.com/showthrea...-Draft-version

    No Charlie or plasma pulsar??? :(
  • 08-09-2013, 02:59 PM
    Zugo
    NA and EU players can now play together on 360? That's cool even if you do need to make a new character. Good call on that one.
  • 08-09-2013, 04:18 PM
    August Barkley
    Quote:

    Originally Posted by Blondin View Post
    Said the guy that plays since july...

    So? Where I'm wrong? If you like something, you will be patient. If not ... your love is not as strong as you say. :)
  • 08-09-2013, 04:25 PM
    Rasczak
    So, since the DLC-only new race was mentioned, what happened to the DLC only new storyline missions? An accidental omission, or not?
  • 08-09-2013, 05:48 PM
    Beck
    Quote:

    Originally Posted by dahanese View Post
    Pssst... http://forums.defiance.com/showthrea...36#post1133536

    http://forums.defiance.com/showthrea...-Draft-version

    This is information K-TAM got a while ago and even this is incomplete. Sheesh. Do we need to pull a Snowden here Trion? We don't want to burn our bridges, but seriously this is chicken feed. We know MS gave assent for release Yesterday, PSN gave it a while ago. There is no excuse now to not give a release date. We know what it is and You know who told us which is why you keep removing posts when I share it. I have been trying to work with Defiance and Trion to offer more story content and lore and the only people I can get it from are people you fired. This is not open communication.

    It's been MONTHS that the DLC has been delayed. We know why, Trion fired all the people working on it, thinking it was done, but you had issues, and no staff to fix it so it took longer... baby out with the bath water, and we also know there are no other DLCs prepared. How? Trion fired all the people who made the first one, this means you don't have the people to produce the other DLCs. Now Trion is closing the Defiance studio and letting go what remained of those who were/could be working on additional DLCs.

    We get the game is not what it was supposed to be. Everyone has admitted it. I get you have PR to do, but your PR is ALL WRONG. The spin is so bad it's out of control and clamming up is just strapping yourself into a chair on the deck of the Titanic. Change the spin, correct the spin and just come out with the info. Not just a few pages of it either. Not redacted... just come out with it and let the community, the true investors in Defiance, make the choice to either support the game or not. Let the game pass or fail on it's own merits and not B.S. people and perpetuate what many are starting to view and perceive as a scam with the DLCs and season passes.
  • 08-09-2013, 05:54 PM
    Gomly
    Quote:

    Originally Posted by Beck View Post
    This is information K-TAM got a while ago and even this is incomplete. Sheesh. Do we need to pull a Snowden here Trion? We don't want to burn our bridges, but seriously this is chicken feed. We know MS gave assent for release Yesterday, PSN gave it a while ago. There is no excuse now to not give a release date. We know what it is and You know who told us which is why you keep removing posts when I share it. I have been trying to work with Defiance and Trion to offer more story content and lore and the only people I can get it from are people you fired. This is not open communication.

    It's been MONTHS that the DLC has been delayed. We know why, Trion fired all the people working on it, thinking it was done, but you had issues, and no staff to fix it so it took longer... baby out with the bath water, and we also know there are no other DLCs prepared. How? Trion fired all the people who made the first one, this means you don't have the people to produce the other DLCs. Now Trion is closing the Defiance studio and letting go what remained of those who were/could be working on additional DLCs.

    We get the game is not what it was supposed to be. Everyone has admitted it. I get you have PR to do, but your PR is ALL WRONG. The spin is so bad it's out of control and clamming up is just strapping yourself into a chair on the deck of the Titanic. Change the spin, correct the spin and just come out with the info. Not just a few pages of it either. Not redacted... just come out with it and let the community, the true investors in Defiance, make the choice to either support the game or not. Let the game pass or fail on it's own merits and not B.S. people and perpetuate what many are starting to view and perceive as a scam with the DLCs and season passes.

    Beck please, tell us how you really feel :P
  • 08-09-2013, 06:02 PM
    Angeleus09
    Quote:

    Originally Posted by Bigtk View Post
    In this instance when I say "they" I am referring the the Trion company as a whole, not a single associate.

    Even an entire company can be held accountable to another or group of them. Realistically, it could take all day to run through the multitude of channels and individuals information has to run through before being approved for public dissemination.

    You have to remember that while Trion has developed the game, their interests are still tied to the IP of "Defiance" as a whole which they do not solely own. I'm not saying this is or isn't the case, but it is entirely possible that some of the decisions in regards to PR releases and the way information about the game is released are still up to SyFy(read NBC Universal) as the actual owner of the IP.

    You can come back with "That's a bunch of shtako," or, "That doesn't make any sense," and I could be completely wrong but I'm betting this is in some roundabout way what's going on. Somewhere, in an office, is a person who makes a lot more than you and I combined, and they are looking at a sheet of numbers. Based on what they see, they are handing down a ruleset that must be obeyed by everyone who is involved on every side of this project.

    Chances are they don't read the forums or pay much attention to the general internet traffic that people like you, me and Dahanese see on a daily basis, but that doesn't change the fact that what they say goes. Frustrating, I know, but not unrealistic.
  • 08-09-2013, 08:12 PM
    Rasczak
    Quote:

    Originally Posted by Beck View Post
    This is information K-TAM got a while ago and even this is incomplete. Sheesh. Do we need to pull a Snowden here Trion? We don't want to burn our bridges, but seriously this is chicken feed. We know MS gave assent for release Yesterday, PSN gave it a while ago. There is no excuse now to not give a release date. We know what it is and You know who told us which is why you keep removing posts when I share it. I have been trying to work with Defiance and Trion to offer more story content and lore and the only people I can get it from are people you fired. This is not open communication.

    It's been MONTHS that the DLC has been delayed. We know why, Trion fired all the people working on it, thinking it was done, but you had issues, and no staff to fix it so it took longer... baby out with the bath water, and we also know there are no other DLCs prepared. How? Trion fired all the people who made the first one, this means you don't have the people to produce the other DLCs. Now Trion is closing the Defiance studio and letting go what remained of those who were/could be working on additional DLCs.

    We get the game is not what it was supposed to be. Everyone has admitted it. I get you have PR to do, but your PR is ALL WRONG. The spin is so bad it's out of control and clamming up is just strapping yourself into a chair on the deck of the Titanic. Change the spin, correct the spin and just come out with the info. Not just a few pages of it either. Not redacted... just come out with it and let the community, the true investors in Defiance, make the choice to either support the game or not. Let the game pass or fail on it's own merits and not B.S. people and perpetuate what many are starting to view and perceive as a scam with the DLCs and season passes.


    Good luck with that, amigo. They have completely lost control of the public relations for the Defiance game. Pretty much all they can say now is stuff along the lines of that they can't say more, people should stop making threads on it, and we should have patience and show them the respect they have yet to earn.

    Shrug.
  • 08-09-2013, 08:38 PM
    Wraieth
    What the powers that be should learn from all the other potentially great games that have came and failed is a simple lesson.

    You screw up that's fine but don't lie and misdirect because of it. These are games not political elections.

    Own your mistakes be forthcoming and give real info sure your going to piss people off that's a given.

    But I guarantee you will earn more loyal players than you loose that way. Yes its gaming yes their are fundamental diffrences. But on the overall it is like any other business small or large .You keep loyal customers/players with honest informative practices .

    No you don't keep everyone happy but you do make a good name for your business wich keeps crap like the layoff and restructures from happening.

    As of right now trion defiance team has no rights to ask for patience or understanding. What they do have is a pizzed off player base that's about ready to walk away. More bad pr than they can get a lid on , And a severe case of rug sweeping.


    They want to fix it then go to the people that do control info flow and tell them what they are loosing. Then come back and give the info people who have been loyal to the game deserve.

    To hell with coming soon and please wait they lost the right to ask for those things when they let it get this bad. Its time to step up take their lumps and either correct it or be ( for lack of a better phrase) man enough to except their shortcomings and Acknowledge they screwed the pooch.
  • 08-09-2013, 10:21 PM
    Atticus Batman
    Quote:

    Originally Posted by Gomly View Post
    They haven't given every excuse yet.

    I've yet to hear the studio got broke into by ninja Lemur's that held the entire team hostage just to prolong the DLC.

    Now that would be the kind of excuse i'd like to hear.

    As far as everything else you put .... I think it pretty much goes without saying now, that's how a lot of people seem to feel.

    I think that's what a lot of people are wanting to say in a round about way.

    If they want our patience and faith .... give us a reason .... well, not me personally i'm a mug, i'll be here anyway (mainly because other forums want me to be serious and that makes my fingers burn).

    Ninja Lemur's ...... they are watching...

    http://ichef.bbci.co.uk/naturelibrar...ed_lemur_1.jpg

    Sorry think this pic would work better.
    http://indulgy.net/X5/g8/1G/f1e5d7c4...90c32f9c2f.jpg
  • 08-10-2013, 01:22 PM
    Indra Echo
    Quote:

    Originally Posted by Bigtk View Post
    One of my biggest pet peeves is when someone tells me they "can't" do something when actually they "won't" do something. You can talk about it you just choose not to, which is your choice.


    No, it's not always the case that they can talk about things. And there's often little room between can't and won't in terms of fan expectation. If they always did all they are allowed to do fans would eat them alive. There's far more room between what fans need and what they want. And far more confusion between the two. Those working on a project are not always those in charge of a project and often cannot reveal all that's going on. Just take a look at the raptor turret "discussions" where people are accusing them of killing babies (hyperbole).

    Trion can't come out and say or won't come out and say, "this is what we're working on for the DLC" because then people act like it was promised to be in the DLC and if it isn't, they'll accuse them of lying and killing old people (hyperbole).

    They said they weren't considering turrets for raptors and likely meant they weren't considering releasing the DLC with turrets on raptors once they tested it and saw some problems. But people take that to mean that they said the had never considered putting turrets on raptors, you fans are idiots if you think we ever considered turrets on raptors, and nowhere in our project did anyone ever think we might put turrets on raptors, you people are imagining turrets on raptors. That's how things work here. So won't means can't and I can accept that-bottom line they both mean they aren't going to talk about what they can't or won't, no matter the word used. Fans and bosses sort of determine both.
  • 08-10-2013, 01:35 PM
    Indra Echo
    Quote:

    Originally Posted by Wraieth View Post
    What the powers that be should learn from all the other potentially great games that have came and failed is a simple lesson.

    You screw up that's fine but don't lie and misdirect because of it. These are games not political elections.

    Own your mistakes be forthcoming and give real info sure your going to piss people off that's a given.

    But I guarantee you will earn more loyal players than you loose that way. Yes its gaming yes their are fundamental diffrences. But on the overall it is like any other business small or large .You keep loyal customers/players with honest informative practices .

    No you don't keep everyone happy but you do make a good name for your business wich keeps crap like the layoff and restructures from happening.

    As of right now trion defiance team has no rights to ask for patience or understanding. What they do have is a pizzed off player base that's about ready to walk away. More bad pr than they can get a lid on , And a severe case of rug sweeping.


    They want to fix it then go to the people that do control info flow and tell them what they are loosing. Then come back and give the info people who have been loyal to the game deserve.

    To hell with coming soon and please wait they lost the right to ask for those things when they let it get this bad. Its time to step up take their lumps and either correct it or be ( for lack of a better phrase) man enough to except their shortcomings and Acknowledge they screwed the pooch.

    Oh please. This is the video game world and not medicine you need to cure cancer. And the real scenario is not great games that came and failed because of lies or misinformation or problems, but bad games that came and stayed because fans are too stupid to ask big gaming companies to stop treating them like doorknobs. They'd rather fight over some game that makes them seem cool to their friends or looks or sounds cool or is in a popular franchise than to ever ask those really rich and bloated devs to make better products and stop treating fans like trained monkeys. But Pavlov rules and fans will buy some real garbage as long as it seems cool. Oh and specific companies make it-these companies can release the same junk year after year with a new look and new gun skins and people can't wait to buy new and shiny.

    You wanna hold Trion's feet to the flames for mistakes they've made-fine, but be clear in the things you are specifically saying they have done that have cost you money or that have kept you from getting your money's worth. Me, I never had to pay out more than $60 for this game and compared to the 5-10 hour wonder games out there that some companies are releasing, I've had over 1000 hours of actual fun play. Sure some not as fun as others but for the most part it's all been fun.

    I've played other games and seen delays for DLC, broken promises, lies (real lies), freeze ups, lag, broken games, games that broke consoles, and more and fans like Lemmings have made those games wildly popular.

    Fans need to get real and stop acting like Trion is the scourge of the gaming world. There are far too many companies that own that moniker but they're beloved by fans and puppies alike.

    It's also due to this gaming ADD that fans seem to have now that all companies have to hurry and dump any old thing on the market. The sooner the better, whether it's ready or not. Some companies can screw the pooch and have fans eager to help them keep doing it, over and over and over and over again, year after year. So of course the real culprit is Trion.
  • 08-10-2013, 01:43 PM
    Indra Echo
    Quote:

    Originally Posted by Rasczak View Post
    Good luck with that, amigo. They have completely lost control of the public relations for the Defiance game. Pretty much all they can say now is stuff along the lines of that they can't say more, people should stop making threads on it, and we should have patience and show them the respect they have yet to earn.

    Shrug.

    You mean the respect that no one ever attempted to give them but that they'd give a drunken monkey? You mean actual patience instead of hyperbolic nasty accusations? Some people repeatedly have come here to complain about things that were not even problems in their games, or to all but demand that people make Trion fail, or have even misunderstood things and when shown they don't man up and admit it. Some for their own reasons decided that Trion promised DLC to be released a week after the game was and holds everyone apparently to a higher standard than I'd ever hope to be held to in my life.

    It's simply often the case that people with real problems have gotten drowned out by people that want attention and want everyone to feel sorry for them. Wah, they're nerfing my gun, wah I want all my DLC now, wah I want I want I want. I never thought I'd say this but I actually feel sorry for anyone creating anything based upon fan expectations that have nothing to do with legitimate complaints. Those with legitimate complaints need to be heard. Everyone else needs to re-examine how they've handled themselves. Respect. Bah! They're a business and they're people. It's about time people remembered they are both and just tried to be decent. I don't think some know how to.
  • 08-10-2013, 02:57 PM
    dahanese
    Quote:

    Originally Posted by Angeleus09 View Post
    Even an entire company can be held accountable to another or group of them. Realistically, it could take all day to run through the multitude of channels and individuals information has to run through before being approved for public dissemination.

    You have to remember that while Trion has developed the game, their interests are still tied to the IP of "Defiance" as a whole which they do not solely own. I'm not saying this is or isn't the case, but it is entirely possible that some of the decisions in regards to PR releases and the way information about the game is released are still up to SyFy(read NBC Universal) as the actual owner of the IP.

    You can come back with "That's a bunch of shtako," or, "That doesn't make any sense," and I could be completely wrong but I'm betting this is in some roundabout way what's going on. Somewhere, in an office, is a person who makes a lot more than you and I combined, and they are looking at a sheet of numbers. Based on what they see, they are handing down a ruleset that must be obeyed by everyone who is involved on every side of this project.

    Chances are they don't read the forums or pay much attention to the general internet traffic that people like you, me and Dahanese see on a daily basis, but that doesn't change the fact that what they say goes. Frustrating, I know, but not unrealistic.

    Actually, Defiance is our IP, but I digress.

    Our company is big but a lot smaller than you think. For example, I talk on the phone with the EP almost every day - and certainly via Skype/IM/email several times a day. Same goes with Trick (designer) and recently, a development director as well is on my short list.

    At Trion, devs read the forums far more than most companies - they are all very, very invested. I've alluded to it before, but starting Monday we're going back to the drawing board and completely re-evaluating the priority list of stuff you guys want to make sure we still have it all in the right order, then we're going to give it to the team.

    I just want you guys to know that we're not a bunch of suits sitting behind giant desks and that there isn't a huge group of people gumming up the works. That being said, there ARE groups we have to go through, and first parties and all that jazz, so things can't happen at lightning speed. But if you want to know if the top guys on Defiance want to know what the hardcore specifically are saying (and the larger group of fans as well) I was specifically asked to redo our list last week from the head dudes. And "the people who are most passionate on the forums" was a specific request. Seriously.
  • 08-10-2013, 03:03 PM
    WARDUKE
    Quote:

    Originally Posted by dahanese View Post
    ..Stuff..

    +1 Love

    I hope this puts to bed some of these threads..
  • 08-10-2013, 03:46 PM
    MacDeath
    Quote:

    Originally Posted by dahanese View Post
    Actually, Defiance is our IP, but I digress.

    Our company is big but a lot smaller than you think. For example, I talk on the phone with the EP almost every day - and certainly via Skype/IM/email several times a day. Same goes with Trick (designer) and recently, a development director as well is on my short list.

    At Trion, devs read the forums far more than most companies - they are all very, very invested. I've alluded to it before, but starting Monday we're going back to the drawing board and completely re-evaluating the priority list of stuff you guys want to make sure we still have it all in the right order, then we're going to give it to the team.

    I just want you guys to know that we're not a bunch of suits sitting behind giant desks and that there isn't a huge group of people gumming up the works. That being said, there ARE groups we have to go through, and first parties and all that jazz, so things can't happen at lightning speed. But if you want to know if the top guys on Defiance want to know what the hardcore specifically are saying (and the larger group of fans as well) I was specifically asked to redo our list last week from the head dudes. And "the people who are most passionate on the forums" was a specific request. Seriously.

    Well dang! I can be passionate on the forums (if it will get MY concerns addressed quicker). I want a pony! Actually what I wanted most to see was the Test Servers brought back and we've got em now. Thanks.
  • 08-10-2013, 03:49 PM
    Gomly
    Quote:

    Originally Posted by Indra Echo View Post
    But Pavlov rules and fans will buy some real garbage as long as it seems cool. Oh and specific companies make it-these companies can release the same junk year after year with a new look and new gun skins and people can't wait to buy new and shiny.

    Was that an ever so slight dig at the people that buy the same CoD game every year?
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