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Yet another reason to not trust Trion

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  • 08-11-2013, 02:28 PM
    Valaska
    Quote:

    Originally Posted by SymbolicGamer View Post
    Val, the Raptor was originally going to have a turret and it got removed because they couldn't get it working properly. Not everything in the development process makes it into the final product.

    There's your answer.

    One employee at an event misspoke and said there was a turret on the back (when there clearly wasn't). This caused some confusion, and Dahanese asked a member of the dev team, who confirmed it was weaponless.

    The reason is irrelevant. All that matters to me is the final product and what I'll get for my money.

    Y'all are just impatient and feeling entitled.

    I think both Dahanese and OverlordUT are doing a great job.

    As I stated the turret isn't the problem, the malfunction in communication from Development Team, to Community, and then the terrible way in which they responded feeding us with even more misinformation until someone emptily just stated "Our bad, we'll be better in the future!" Is the problem.

    How, will they be better?
    Why will they be better?
    What drive do they have to be better if they have done this in the past? What problems are they even taking responsibility for, do they even understand the problems??
    When will they be better, they say they will be but don't give us a time they'll fix their problems by, they sure haven't fixed it yet despite previous promises by Dahanese herself!
    Who is fixing these problems, and who is taking responsibility for them?

    I got nothing for where. Regardless, there's problems, and they are just doing the same thing they did before but more frequently.
  • 08-11-2013, 02:29 PM
    ralisti
    Quote:

    Originally Posted by dahanese View Post
    Turretgate: the bane of my existence right now.

    Honestly, I'm going to table the turret thing right now and ask for your forgiveness on everything that's confused the hell out of you guys. I was chatting with my husband over dinner last night, explaining to him the turret situation, and feeling very confused for myself and frustrated for you guys. What I told you last week came from Trick - but I know that after all the miscommunications in the past, this issue's going to be a sore spot. After thinking it over, I was wondering if we could have a truce on this one - we majorly screwed up the communication. At this point, rather than trying to give you a perfect timeline of everything that people said would be more effort than me doing other things for you guys. Does that make sense and will you guys let me do that?

    Asking for a truce does not address the problem, nor does it mean any accountability is accepted nor had. It is asking for a free pass to be added to all the other free passes Trion has had the last 4 months.

    Sorry, but after 4 months of the players being spin doctored, I think they are wising up and not falling for the platitudes meant to distract them from the fact, yes I said fact, that Trion has continually dropped the ball with Defiance and nothing has been done, other than more platitudes, to make the players think that anything is actually changing.

    One of the fundamental things a company needs to do when they tank their product is communicate. I asked you this a different thread, but I will ask it here too. What are you doing, other than posting more often, that Community Management was not doing before?

    From my perspective, you are performing damage control by being vague and non-committal, which the Community Management did before, just with less posts. Nothing has changed.
  • 08-11-2013, 02:29 PM
    Iceberg
    Quote:

    Originally Posted by DaMaJaDiZ View Post
    And all of the 'everybody chill' comments is not moving the discussion forward. It's reducing it back to square one.

    This comment you made is why I direct my first comment towards you, why I felt the need to tell everyone to just chill out, to let the current situation play out, let the studio restructure.

    The other part was a "you" in general to everyone else in the thread, although I may not have said that initially I thought it was understood.
  • 08-11-2013, 02:30 PM
    A s0t
    question on the new truck: does hitting the little toe of a skitterling blow it up, and use the Cerberus level bar in stats page
  • 08-11-2013, 02:32 PM
    dahanese
    Good questions, ral.

    A lot of it hasn't happened yet because I started concocting these changes about a week ago. But for a short list: we're reworking how we communicate with the devs (and I'm personally taking over much of that communication between you guys and them), we're throwing out all old assumptions about what you guys wanted and starting over to ensure we aren't continuing down wrong paths due to old info, we are working with the devs to ensure they know what you want and figure out how to get that stuff for you. We're posting on Saturdays and Sundays as we munch of sushi to make sure we don't miss things just because it's not during the work week.
  • 08-11-2013, 02:33 PM
    Valaska
    The studio is barely restructuring from what we know, some people are moving to Redwood some can't make the move, others were fired... There's a new CEO whom stated "This model of gaming doesn't work anymore." We have no idea what change this will translate to when it comes to Defiance most people think its a bad one, and it could be! No official statement in regards to how this will effect Defiance has been really made yet.

    If we let up any pressure they will resort to the old tactics or just forget our issues, chilling out certainly is not the answer... Complacency in the line of duty gets ya killed! Being a push over gets ya screwed.
  • 08-11-2013, 02:33 PM
    Billy Guile
    seriously. am i the only one who laughs whenever someone refers to the raptor as a "diaper truck"??
  • 08-11-2013, 02:34 PM
    Valaska
    Quote:

    Originally Posted by Billy Guile View Post
    seriously. am i the only one who laughs whenever someone refers to the raptor as a "diaper truck"??

    Haha, I don't get the reference but its a funny name.
  • 08-11-2013, 02:35 PM
    Iceberg
    Quote:

    Originally Posted by DaMaJaDiZ View Post
    how about you get on board with making this a little easier for everyone that has a question to ask, but might not be sure on how to go about it the right way?

    Get on board with what? I am doing my part, I am testing the Dlc/Patch and providing my feedback.

    Val, do you want them to cater to your every question and whim on what you think they should answer to?
  • 08-11-2013, 02:44 PM
    Valaska
    You mean do I think they should fix their communication problems and tell us exactly how they plan to do that, and then allow the community as a whole a better and easier to use venue in which to comment and give feedback on the development process? Do I really feel like I am entitled to that?

    Well as part of the community, I sure as hell do feel entitled! Just the same as you and everyone else. I don't care about the Raptor, not -one- bit! Do I think its silly you can't at least shoot off the back of it with your own gun? Sure but the vehicles barely update position with fast enough fidelity in open world to passengers lol, so I can see the lag etc. I have a problem with how they are being like every other developer, and stating they are different.

    SOE dev's come into peoples TeamSpeaks (I am in the 666th) and TALK WITH US DIRECTLY! :D. Perfect World Dev's have a live chat! GPotato hired people just to be "community developers" where they just speak with people, NCSoft etc... What Trion is doing is simply the same old same old and dressing it up to be something its not, something different.

    Give us something different, SOE is right now doing much better and giving the community access to their workflows and giving poling options with EverQuest Next, Planetside 2 etc. Star Citizen has Wingmans Hangar, and direct suggestions to the CEO of the company who even posts on the forums HIMSELF, takes time out of his schedule to post! Which according to Dahanese should be impossible if a developer can't simply explain why they messed up lol.

    If defiance is to survive, and to flourish, truly flourish, it will need to change drastically. Your solution is to just stay on the same track it has been all this time, to keep flailing about and hemorrhaging players. My solution is to give the community a hand on the reigns, the community as a WHOLE, stop making this as if its just demands for my personal self, I enjoy this game and I want it to improve. If it doesn't improve, it will decay and even I will loose interest.
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