I got the season pass but in game i didn't received the dlc content/items. Should i be worried? :P i got the hellbug hat when i activated dlc code weeks ago.
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I got the season pass but in game i didn't received the dlc content/items. Should i be worried? :P i got the hellbug hat when i activated dlc code weeks ago.
My stuff is not showing up either. Code is applied & shows DLC Season Pass shows up on my account page.
:confused:
Same issue. Season Pass was properly activated about two weeks ago (transaction history shows that the Season Pass code was applied and I received the Hellbug Cap in the game). Now, I have no claimable items on Defiance store even though the DLC is active (I've already created a Casthitan character). I'm on the EU server.Quote:
Originally Posted by Duko
Was just talking with someone who was in live chat with Trion, apparently there's an issue with Season Pass holders. Which is just BS. Send out DLC codes to be used on the Trion site it's not that hard.
Yep, add me to the list.
Where did everyone buy their season pass?
I purchased mine from Steam.
Im having the exact same issue. I got my season pass off steam and applied the code on my trion account.
I'm having the same issue. I purchased mine from green man gaming. I submitted ticket to their support section...hopefully it will be resolved soon.
Same thing here. I bought the season pass directly from Trion in early July. No items, no arena access, no free re-do on my character's appearance and name. My account shows the season pass as having been registered as a confirmed transaction.
I'm even wearing my Bug Hunter hat in several of my loadouts.
i have this problem also
I bought my Season Pass directly from Trion on 14 August. I DO have the DLC items, Raptor, Character re-do, etc on the NA servers but not on the EU servers. It's the same account, so it's a database issue on the EU side. I can do the Arena missions on EU so the system KNOWS I have DLC access.
Having the same issue, DLC Content like Arena-Missions, Sieges are working perfectly fine but a day after DLC launch still no items to claim..
Bought game and season pass through Steam, playing on EU server (as others said before: on NA server everything is fine)
on NA server everything is NOT fine if this is where your main char exist
Everything is fine on that server where you have not any character prior to DLC.
I bought another Season Pass for one of my Alt accounts on Aug 17th and did not get any of the DLC items either. I can create a Casti character and received the hellbug cap but nothing else. I bought the pass directly from the Trion Account management page so it should have been automatic. I never received a code for the season pass but it does show up under transaction history.
I can confirm the above. I have a single character on the NA server, and I was able to claim the DLC items for her, but not for the other three characters on the EU server.Quote:
Originally Posted by MacDeath
I only have characters on NA PC, I purchased and activated the season pass 2 months ago. Yesterday I had a 5 hour download so didn't get to play, log in today and I have no DLC items and no access to the DLC other than the free parts .... oh, and to top it all off my character now sounds like some sort of 1970's hooker ... thanks Trion, so glad I bought the season pass lol
Well, I can't help you with the missing DLC items (it seems to be a severe database issue), but if you press Enter, go to the Options tab and click on the voice next to 'Voice Select' then you can pick another voice for your character.Quote:
Originally Posted by Nashaan
Me aswell got season pass when pre orderd the game. This is the thanks we get!
Me too i have the same probleme, i buy my season pass directly from Trion and i have receive no items since the update
same here got my cap and lockbox that was it got my season pass from trion
Same here, very frustrated, first off the logon problems and now no DLC items even in claimable items. I got my Season Pass through Steam and activated it at 17 Jul 2013.
No access to any DLC features also. EU server.
Same for me, it shows up in my transaction history but items are not showing up in game.Quote:
Originally Posted by Zoranth
Bought mine from Trion directly. Kadera also raised a good point: when I created a new Castithan character, I was able to claim my bug hunter hat, so claimable items from the Season Pass were added to my account -- just not the ones from DLC 1.Quote:
Originally Posted by Blastiey
I can confirm the same thing, Brad. Just for the heck of it, I created a new character -- Casti. Went through the tutorial section until I could access the store. Everything -except- the DLC items was there, including the Bug Hunter cap and lockbox. And no in-game access to the paid content.Quote:
Originally Posted by InfamousBrad
Completely exited the game, logged back in, still nothing.
Seems clear that since I could create a Casti character, the game kinda-sorta thinks I have the DLC, but not entirely. Certainly not enough to be helpful, since I can't do the arenas and I'm sure as heck not gonna spend all those bits to get the appearance re-do and items I should've gotten in the first place.
I had the same problem when logging in after the patch update. What I did to correct this was to reload the DLC key from my steam account to my TRION account. Maybe this help.
I bought both game and season pass from steam and Im having this issue. ._.
same issue here too. i bought the season pass through the trion website. i've tried logging out and back on and still nothing.
Same problem here... I have bought the preorder DLC and only got the cap. I can participate the arena also. I just want the items, for God sake!
Same problem I have no dlc article
Buy Season Pass Defiance steam and activate it and in my mind makes this applied.
Just throwing my hat in the ring as well. I have access to the new content, created a character to confirm, on NA server, bought directly from Trion, no items.
Can we have a different styled four-person truck so there aren't so many of the same ones out there? :)
Same Problem here :(
Same problem here
same here. purchase from steam. same issue like all of you.
I just waited 40 minutes or so for Live Chat support, and this is what they told me:
When I asked about manually added the items to my inventory, they said that now that they are no longer doing that.Quote:
Unfortunately the DLC items missing for some players is an issue we are aware of, and do not have an immediate fix. Our Development team is actively working on getting a fix in place. We will be notifying you as soon as we have more information, all the non claimable portions of the DLC should be available.
Same here. Bought direct from trion
Same problem here. Bought the season pass but no items to claim. Playing on PC.
Awesome to hear that they don't have an immediate fix....
Updated status: Okay, as of today, I can see the first Arena side-mission icon out on that Raider doc. Haven't had time to explore it. I was able to create a Casti new character. I'm guessing that means I have access to the paid DLC content, unless there's something else I'm not aware of.
Still no sign of the DLC bonus items though. Again, my purchase was for the Season Pass in early July, directly through the Trion site. It shows up in my shows up in my transactions list, and I did get the bug-hunter cap and lockbox.
Same here - nothing for me as well!
Still no word from any dev. Isn't it great how they care for the american players first while they dont give a rat's azz for european? darn biggots...
They did post this last night.
I guess we can send them emails with our specific issues.