Trion: Are you f'ing kidding me?

So... After 3 months of "wait for it... wait for it..." and then an additional almost 8 hours wait after all other platforms have gone live with DLC1 I log on to the game on my PS3 & download what looks to be a large and promising patch full of new experiences, additional fun opportunities & the cool little add-ons I was promised in the overly long awaited Castithan DLC...

And then the game loads up and I see an option to buy the DLC. "Already did that" I think and right before I go to select my character my eye catches the top news feed... The paid content of the DLC is not working? Are you f'ing kidding me Trion? All that time with delays and postponements & then the overly rediculous wait time to "get it fixed" and we get shafted? Seriously? And to top it off, you display a banner on the character select screen that is an ad to buy the DLC right above the news that the DLC doesn't even work properly? And you can do this with a straight face?

I'm not known for flame posts. In fact I am a very patient person, and have given the benefit of the doubt to Trion many times over the past few months. But this... This goes far & beyond an epic fail. This is just a travesty compounded with utter ineptitude. You need to deal w/ this & you need to do it soon. I thought the restructuring would help but seriously? This mistake could have been made by 6 of the Wicked Witches' flying monkeys programming in a Singapore sweat shop on an old Radio Shack Tandy...

I seriously hope you plan on recouping the PS3 player base with something. I am sure many are beyond fed up and you're going to need to find some way to keep those who are sticking around... I would say I was surprised but honestly... I am not. This is coming from a paying customer who up to this point has been a staunch supporter of the game: get your act together or find a different industry. This goes beyond horrible customer service, in-game bugs, inactive customer support, et. all... This is by far infringing on your customers in terms of money. Service should be rendered for services purchased. Get it together...

Good luck with that if they do offer you a free boost or something then there will be downtime during it.
Some people here would have said to not get your hopes up based on the hideous track record.

Cant wait to see the explosion once you actually play it then... *wince*.

Wait......The PS3 has a "player" base?!?!?!?

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Originally Posted by Hostee

Wait......The PS3 has a "player" base?!?!?!?

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I heard the five of them meet up from time to time and pretend to go after the PVP persuit.

This wasn't intended as a post to attract forum trolls or w/e. I've played on Xbox and don't like the system and grew tired of playing rooted to a pc. This is a serious complaint/gripe with Trion. You don't use or like PS3, wonderful. That's not the topic.

As for playing it, already am on it and not happy w/ what I am seeing (or not seeing)

Everyone using console (ps3, xbox360) seems to be quick to blame Trion for things not working. yet here on PC end seem to not have the same issues as the consoles?? Has anyone taken the time to maybe blame the console network for the problems you are having, after all PC connects directly to Trion's stuff but ps3 has to go through the Playstation network first same for xbox having to go through the xbl services. so if you want to point a finger start pointing at the console end of things too.

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Originally Posted by T_Archangel

This wasn't intended as a post to attract forum trolls or w/e. I've played on Xbox and don't like the system and grew tired of playing rooted to a pc. This is a serious complaint/gripe with Trion. You don't use or like PS3, wonderful. That's not the topic.

As for playing it, already am on it and not happy w/ what I am seeing (or not seeing)

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I dont have an issue with any platform of gamers.
I just would not expect much else from Trion this is why I came back to see if this time they could do something right.
Sadly not cementing my decision to continue never playing.

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Originally Posted by Gonzonose

Everyone using console (ps3, xbox360) seems to be quick to blame Trion for things not working. yet here on PC end seem to not have the same issues as the consoles?? Has anyone taken the time to maybe blame the console network for the problems you are having, after all PC connects directly to Trion's stuff but ps3 has to go through the Playstation network first same for xbox having to go through the xbl services. so if you want to point a finger start pointing at the console end of things too.

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Tbh Gonz, it is really all your fault... Everyone else thinks the same.

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Originally Posted by Gonzonose

Everyone using console (ps3, xbox360) seems to be quick to blame Trion for things not working. yet here on PC end seem to not have the same issues as the consoles?? Has anyone taken the time to maybe blame the console network for the problems you are having, after all PC connects directly to Trion's stuff but ps3 has to go through the Playstation network first same for xbox having to go through the xbl services. so if you want to point a finger start pointing at the console end of things too.

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I agree. Is totally possible. But a competent company would know this and understand how to deal w/ it. I doubt Xbox Live or PSN was responsible for the additional months of waiting. Nor we're they responsible for many of the other issues in this game such as arkfall issues, coding problems, rendering issues, chat problems, etc.

So yes... I do blame the game programmers and not the platform on which they were supposed to know how to program for...