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  • 04-02-2013, 08:31 AM
    Feyniphia
    Quote:

    Originally Posted by Remag Div View Post
    So what did we learn here, everyone?

    Use Steam. :D

    No Thanks. There is still some users who haven't got ANY of the DDE items. Good for you if you have them, but please don't make this OUR fault. It's Trion's fault.
  • 04-02-2013, 08:32 AM
    EdgeTW
    Quote:

    Originally Posted by Remag Div View Post
    Anyone missing stuff is their fault, not Trion's.

    Granted, it was handled and communicated poorly, but I logged in last night and was able to claim every pre-order bonus.

    There's only 2 steps you need to do. 1, make sure any CD Keys you get are entered into Trion's website when you log in. If they are not, you won't see anything to claim. Once you do, 2.. log into the game and they will be able to be claimed from the Defiance store, claim button is lower left side.

    Actually, if you purchased anything beyond the standard edition, your "Badlands Drifter" title is missing. Is that your fault or can we call it Trion's fault now? :)
  • 04-02-2013, 08:36 AM
    Psion
    Takes some time for stuff the be in claim, if you're only recently applying a key. It did take my VBI operative a while, but my Steam tier key items took about 7 hours to be in claim items.
  • 04-02-2013, 08:37 AM
    jveilleux31
    Quote:

    Originally Posted by Remag Div View Post
    Anyone missing stuff is their fault, not Trion's.

    Granted, it was handled and communicated poorly, but I logged in last night and was able to claim every pre-order bonus.

    There's only 2 steps you need to do. 1, make sure any CD Keys you get are entered into Trion's website when you log in. If they are not, you won't see anything to claim. Once you do, 2.. log into the game and they will be able to be claimed from the Defiance store, claim button is lower left side.


    OMFG you are the smartest person... wait nm people have been trying this since launch last night the items are NOT there to be claimed and it IS TRIONS FAULT.. go suck your fanboy thumb in the corner..
  • 04-02-2013, 08:39 AM
    Ngamok
    I don't know how keys are sent out or people provide wrong e-mails or whatever or how it gets screwed up.

    I bought my Pre-order from Steam on March 25th. Both my CD Keys were there in my list the next day. My 3rd Key for the tier 3 items was there on Monday. Sometimes you need to restart Steam for the keys to show up. I have never had a bad experience with any retailer providing me my CD keys over the many years I have been playing online games. I bought RIFT through Trion, got my keys just fine.
  • 04-02-2013, 09:14 AM
    Malevion
    Fact is, it is someone's fault that my "Badlands Drifter" title isn't there but EVERY SINGLE one of my other items are. Go figure that one out Mr. Its everyone's fault but Trion. Thanks.
  • 04-02-2013, 09:17 AM
    Scully
    Something weird also, on my manage games tab under Defiance..It shows the DD client, but under it , it says coming soon.. On my other Trion account that I pre-ordered several days after the my first account..It shows DD client..(no coming soon).

    I do not have my Badlands Drifter title either, as well as the unique colored Dodge Charger, Ark hunter outfit, rocket launcher, +30 day xp and script boost, and VBI Shield.

    I have been waiting in support que for almost 2 hours..
  • 04-02-2013, 09:22 AM
    MummerPig
    Found My Stuff
    You need to be far enough into the game to activate the Defiance Store to receive your goodies. Once you are in the store on the bottom of the left side panel is a CLAIM button that shows a number of rewards being held. Click the claim button and start taking all your inventory bonuses first (highly recommended) then start taking the gear. As a side note each character gets all the same goodies as far as I've seen it is not a shared lot between your characters.
  • 04-02-2013, 09:27 AM
    Archangel
    Quote:

    Originally Posted by MummerPig View Post
    You need to be far enough into the game to activate the Defiance Store to receive your goodies. Once you are in the store on the bottom of the left side panel is a CLAIM button that shows a number of rewards being held. Click the claim button and start taking all your inventory bonuses first (highly recommended) then start taking the gear. As a side note each character gets all the same goodies as far as I've seen it is not a shared lot between your characters.

    did this but still missing everything from the DD version of the game.

    No hydra rocket launcher. No Red Suit. etc etc.
  • 04-02-2013, 09:40 AM
    Panthan
    Quote:

    Originally Posted by Archangel View Post
    did this but still missing everything from the DD version of the game.

    No hydra rocket launcher. No Red Suit. etc etc.

    Yep, its not a matter of not knowing where to claim the items.
    Its also NOT an code issue.

    https://support.trionworlds.com/app/...tail/a_id/1426
    For PC Players

    •If you purchased your copy of Defiance directly from Trion Worlds your code will automatically be applied to your account.
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