I agree with you right after patch it was better but today hasn't work well at all
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your not alone, I as well as countless others told them during Alpha and Beta tests that the Mic's where awful, and like you said we where all told that "upon launch all that would be working just fine", we where told that the testing we where doing was just a server stress test and nothing more. This is bad real bad. When voice chat as is out like it is for us there is little to no chance of fixing the issue unless they take the game off the shelf and re release it. I know if they don't fix it, it will be the end of this game. (Sad but True)
Only in the sense that it is an mmo. Shooter, and...well whatever DCUO is are two completely different game types my friend, but I understand your point. If you like console mmo's check out Dust 514, its free to play and a 1st person shooter, though very different from defiance
Voice chat works... but im not sure what the priorities of fixing game functionalities are, with 3 people in group you can get a semi stable voip working on ps3 i know of, pc, a bit more stable (but... dont quote me on pc pc is just "semi" stable.) as for 360 no idea, never even tried.
But yes voip works its just severely limited and will crap out, and sometimes cause system locks up (not from heat) but due to blue tooth errors(?) caused behind the scenes (things we dont see) in most likely a error log*