Contact CS, same happened to me :P
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Contact CS, same happened to me :P
Same here. :P
It's currently going for about $25 on eBay, with quite the bidding war at present. If I get more than $50 for it, I'll cut you in for 10%. :)Quote:
Originally Posted by RikanMel
Seriously though, the best thing to do would be to contact the Customer Service folks and have them take a look at things for you. I'm not sure what the wait times, etc.. are like, but they're doing what they can to sort people out as quickly as possible.
Sent an email and this is what I got back:Quote:
Originally Posted by KnightOwl
Hello,
Thanks for the report regarding your title not showing up. Unfortunately, this is an issue in which we are unable to provide an immediate fix or workaround for you. Our development team is well aware of this issue at this time. However, you're are always welcome to bug report this concern to them still along with any information you may provide. The best way to do this is for you to submit a bug report, to explain the issue and how it happened in your own words.
To report a bug in-game:
1. Press 'F6' to get to the settings screen
2. Click on 'Submit Feedback'
3. Select a Category (Comment, Bug, Other) and enter text explaining the bug you currently have or feedback you have about Defiance.
Please know that it is important for the bug report to come from your character. Not only does it allow you to explain the issue in detail, in your own words, it will also automatically attach critical pieces of character information to your bug report for our QA team to review.
As said though, our Developers are aware of this issue. While we are unaware of a time frame for the implementation of the fix, this effects many players and is a top priority.
If you have any additional questions or concerns then please don't hesitate to let us know! Thanks for your continued support of Trion Worlds and for playing Defiance. Your reference number for this question is 130404-002109
Sincerely,
Trion Worlds Inc.
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Looks like a bug that wont be fixed anytime soon.
Interesting response that is different to one i got. When i contacted support through live chat today, GM told me that "After a little research into the issue I have found that the Badlands Drifter title has been moved to the Collector's Edition and is not currently, or going to be in the future, available for Digital Deluxe editions. "
So what is correct one? Did they removed title and moved it to CE only (while still advertising it as a part of DDE in stores) or its just a bug?
So, Trion is SCAMMING us by not giving it though its there on the site? I'm pretty sure its just a bug.Quote:
Originally Posted by Babai
Any lawyers around? Sounds like grounds for a class-action false advertising suit. We paid $100 for this game expecting to receive a title that would allow us to brag about spending that much. It is the same price as the CE, just in digital-only format instead of retail box. Not to mention the fact that they are STILL advertising it on their product page (see attached).Quote:
Originally Posted by Babai
... Really?Quote:
Originally Posted by DaisyMay
Lawsuit comes before give them a chance to fix it?
-1 to my faith in humanity...
When I asked the GM to give me the DDE Items, the title didn't come, it may not even be in the game or they purposely changed that at the last time which is very disappointing.
Sledge has already posted its a bug on thier end and are working on getting it out to us and yes i feel your pain i would like this title aswell seeing as i forked out alot of money for the game already.