cause its over 4hours now that i havent seen my 50$ pack of 5200bits,bought them out of the PS3 in-game store.money was taken.no items to claim/redeem.an no bits!ive loged out more times than i can rember now looking for them to show up.
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cause its over 4hours now that i havent seen my 50$ pack of 5200bits,bought them out of the PS3 in-game store.money was taken.no items to claim/redeem.an no bits!ive loged out more times than i can rember now looking for them to show up.
thxs now I will wait. They will honor it but there are issues
When I picked up the Game at GameStop this afternoon the asked if I wanted to buy the Prepaid Bit cards for $25, he said "it only says PC but we got updated this morning saying it is for all" I had to put code in online....did that a few hours ago also and still no Bits, First day for a massive game release, I am expecting a few issues, going to give it like 24 hours.
Besides the missing bits thanks Trion, this game rocks, I have been playing since got home from work, 4 hours non-stop with no real big issues. I cant wait for the TV show so the story lines start to blend.
Wait for the PSN-Store update today. If the Bits are still missing, than contact the support.
So the 1.01 update that I updated before playing that shouldve fixed the Bits problem if so it hasnt, I will try to restart my system and see then, but because I bought the PrePaid Card from GameStop, me thinking it might take a little for it to transfer from the online website to the actual game.
I think u can get ur Bits first if the PSN-Store shows the Defiance Ingame-items. If not we have to wait that the PSN-Store update the items.
I too bought £50 worth at around 10am yesterday morning, over 24 hours later and still nothing. Also getting the error messages "Unable to buy bits, account needs updating" and "Transaction in progress" even though they have taken my money.
I'm getting the same mesg. on the xbox 360 bought my bits with ms points they took my points
and I didn't get my bits are they going to fix this anyword.
I'm in same situation also :(
I just turned game on waiting for it to finish loading give an update in a little bit, at least with my situation GameStop manager said he would refund me my money if the card didnt work.
I have the same Problem. Still waiting....
Same issue here. im on the live chat wait line as we speak. if i get any info ill let u guys know.
Just talked to my friend a Manager at GameStop, he said they just received an Email saying Bits are registering no matter how you are buying them they are bought, they are just having an issue moving them from when you buy them to register in game and they are working on it. So be patient and give them time, has far as I can see Trion is on top of updates and issues, so just give them time. Remember this is a huge project, Xbox360, PC, PS3 all being released at same time to play on their servers MMO style. My friend said the email said if you have any questions contact Trion Customer Support.
I will say when I go to online store to check...it does come up with a pop up that says "A Transaction is Pending" I started getting that after I entered the code on the back of the manual.
Well just got done on live chat support. they say they are working to resolve this issue and we will get the credit we pay for. So they are working on it guys. thats all i know at this point
Just recieved my bits, so I thought I'd let you all know :)
I haven't, bought the bits on the 2nd.an now its the 4th.i want my 50$ back this is bull **** now.
Still not bits or money back, an now you moved my post to a place where no one can find/see/read it. to hide it from people.