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Not geting pre purchased items in game

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  • 04-03-2013, 01:12 PM
    IntenseSpirit
    If you got your Ark Hunter Rewards but are still missing special edition content, for some reason, if you buy a lockbox from the in-game store, your bonus content will be added alongside the lockbox items.
  • 04-03-2013, 01:17 PM
    Teizar
    Yea same issue and no understanding why ... got the game from TRION to avoid things like this so far all i see is a $30 USD loss no items and cant even connect to servers now .... sadface

    Yes ticket is in ...sense hour 1 of launch
    cant connect to live help get the HTTP 500 server connection error
    cant connect to server

    its almost like the cosmos is telling me not to play this game
  • 04-03-2013, 01:21 PM
    VanValdenburg
    How to get your preorder/arkhuntercodes items:

    PRESS ESCAPE

    HOLD SPACE

    PRESS STORE TAB

    IN STORE PRESS REDEEM ITEMS
  • 04-03-2013, 01:25 PM
    Orion jackson
    I've still not got my items when i redeemed them its been about 12 hours now would like this fixed erm NOW!
  • 04-03-2013, 01:26 PM
    FNL4EVA23
    Quote:

    Originally Posted by IntenseSpirit View Post
    If you got your Ark Hunter Rewards but are still missing special edition content, for some reason, if you buy a lockbox from the in-game store, your bonus content will be added alongside the lockbox items.

    So i got to grind to afford a lockbox? I got one with my preorder stuff and used it guess that didnt count. I hope this works thanks for hope Trion support live help is broken and man it sorta bummed me out this mess feel like going out instead of playing feeling. :) I just got to love the game but buying ce just for dlc and having this issue sorta sucks then salt in wound when support is up but its bugged to... Hahahaha
  • 04-03-2013, 01:31 PM
    IntenseSpirit
    I can't guarantee that it will work but it worked for me and half a dozen people at the crash site.
  • 04-03-2013, 01:32 PM
    FNL4EVA23
    Quote:

    Originally Posted by IntenseSpirit View Post
    I can't guarantee that it will work but it worked for me and half a dozen people at the crash site.

    Will try and report back thanks for info yours is best i seen so far.
  • 04-03-2013, 01:35 PM
    IntenseSpirit
    Quote:

    Originally Posted by FNL4EVA23 View Post
    Will try and report back thanks for info yours is best i seen so far.

    I also noticed that after doing this, any characters I created after would have all the items in the "claim" section.
  • 04-03-2013, 01:37 PM
    Orion jackson
    When you say in game store you on about script lockbox or the bit bought ones?
  • 04-03-2013, 01:40 PM
    IntenseSpirit
    I bought mine with bits. But it might still work with resources... couldn't hurt to try.
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