Orange Roll Gone from Upgraded Orange Extra Life Thunder

After my ticket got a response today, telling me they would do nothing to help me, I'm reporting this here. My reports of this in game, PMs to the team, and forum posts aren't getting anywhere so...

I leveled up my Extra Lifesteal Machine Gun (Thunder LMG) to orange on Wednesday. Got an orange fire rate roll on the weapon when it upgraded. I found out that the fire rate did nothing to the weapons fire rate at all. A base Thunder's fire rate is 14.0 and that is what my Extra Life MG was at after I rolled a fire rate roll on it. It was also at a 14.0 fire rate before I upgraded it to orange. I tried unequipping/re equipping the weapon, and restarting my game, as well as testing two Thunder LMGs with the same card stats for fire rate (to see if the bonus actually applied) but it did not.

After hotfix 2.001 I logged on to see that my orange 1.10 fire rate roll was missing from the weapon completely. It looked like this (see attached picture).

From what I have experienced, and from hearing other players, it seems that all unique weapons are affected by this issue. By uniques I mean mission rewards, standard faction vendor weapons (not from a supply cache), or other weapons from a vendor that have set stats. Other weapons that have set stats (Warmaster weapons) seem fine. As well as faction weapons from a supply crate.

I tried escalating my ticket but it doesn't seem like support ever wants to help me whenever items are involved. If I'd have known upgrading my EL MG was a waste of Arkforge I wouldn't have done it...

My purple wildcat that I ranked up to an orange rolled damage for the legendary roll (woohoo!). However, the damage on the weapon did not increase - neither for the change to orange or the addition of the damage roll. I was planning to wait to submit a ticket until we saw how everything shook out (AKA I was hoping it would be resolved as part of an overall system fix of weapons upgraded during that time). However, now I'm fearing the fight I might have on my hands to get it fixed. Rats.

Just an update on this thread. I finally got some help from support, they gave me another EL thunder exactly how I had it modded and mastered before upgrading, and refunded my Arkforge :).

Lesson learned though. I won't be upgrading another unique, standard vendor weapon, or mission reward item until it is confirmed that it actually works... but hopefully this was helpful for the Devs.

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Originally Posted by Vonna

My purple wildcat that I ranked up to an orange rolled damage for the legendary roll (woohoo!). However, the damage on the weapon did not increase - neither for the change to orange or the addition of the damage roll. I was planning to wait to submit a ticket until we saw how everything shook out (AKA I was hoping it would be resolved as part of an overall system fix of weapons upgraded during that time). However, now I'm fearing the fight I might have on my hands to get it fixed. Rats.

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A buddy of mine thought his Sumi didn't get damage from rarity bonuses. But his Perforator was messing up the numbers and the DMG was listed as higher when he had his Perforator equipped.

There are a few anomalies that can mess up your DMG numbers it seems. Best advice I can give is find one similar to yours with EGO, nano, and DMG rolls and see how the numbers compare.

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maverick07
Just an update on this thread. I finally got some help from support, they gave me another EL thunder exactly how I had it modded and mastered before upgrading, and refunded my Arkforge .

Lesson learned though. I won't be upgrading another unique, standard vendor weapon, or mission reward item until it is confirmed that it actually works... but hopefully this was helpful for the Devs.

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It is wonderful to hear that you were able to get fixed up! Thanks to the reports from our players, our Dev team is still investigating, and working to resolve the issues that occurred with the Rarity upgrade feature. We appreciate everyone's patience with us!