Playstation Plus Pack for Defiance on PS3: Not Working!

So, Kiwi or Devs:

PSN Store is advertising a Defiance "Playstation Plus Back" that is FREE for PS+ members and includes the following:

Tex Growler Pro ATV in camo orange
Weapon Kit
Tier-4 Lock Box
3 XP Boosts
100 BITS (in-game currency)

However, it does not seem to be working. I have gone through the purchase process on the PSN store, and then I've tried to access that content by hitting the "download" command on the PSN Store page. Basically, nothing happens. Now, I know this is likely not something to actually "download" so much as something that just tells the system, "Hey, this person should get this stuff in their claims" or somesuch, but I'm seeing nothing at all showing up in claims, nor anything new elsewhere. The new stuff simply isn't coming through.

Is something up with the store for this item? Is it truly available? Is it perhaps screwing over people who play the disc version of the game, rather than the downloadable version of the game?

I'm at a loss here.

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Originally Posted by nathanpbutler

So, Kiwi or Devs:

PSN Store is advertising a Defiance "Playstation Plus Back" that is FREE for PS+ members and includes the following:

Tex Growler Pro ATV in camo orange
Weapon Kit
Tier-4 Lock Box
3 XP Boosts
100 BITS (in-game currency)

However, it does not seem to be working. I have gone through the purchase process on the PSN store, and then I've tried to access that content by hitting the "download" command on the PSN Store page. Basically, nothing happens. Now, I know this is likely not something to actually "download" so much as something that just tells the system, "Hey, this person should get this stuff in their claims" or somesuch, but I'm seeing nothing at all showing up in claims, nor anything new elsewhere. The new stuff simply isn't coming through.

Is something up with the store for this item? Is it truly available? Is it perhaps screwing over people who play the disc version of the game, rather than the downloadable version of the game?

I'm at a loss here.

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In the past, with DLC, the same thing would happen. I'd need to log out and log back in to see the stuff.

Also, thank you for telling us about this - I am PS+ and that's neato bandito.

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Originally Posted by Overtkill21

In the past, with DLC, the same thing would happen. I'd need to log out and log back in to see the stuff.

Also, thank you for telling us about this - I am PS+ and that's neato bandito.

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I've logged in and out repeatedly, restarted the console twice, etc. Nothing is happening whatsoever, and this is also being reported on the Bugs/Issues page. Something's screwy apparently.

And yeah, isn't it odd that they end up doing something positive for PS+ folks (exclusively, apparently), and they don't hype it up AT ALL? I'd figure they would've highlighted this during talk about today's F2P launch.

Hi Nathan

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Now, I know this is likely not something to actually "download" so much as something that just tells the system

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Yes, you're correct (the term is an entitlement, fwiw).

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and they don't hype it up AT ALL? I'd figure they would've highlighted this during talk about today's F2P launch.

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And yes, this is a PSN exclusive, and as for advertising, that's coming, it just hasn't started yet (F2P has only been active for a few hours).

I've let our person who handles PSN promotions to look into this. Ill hopefully have an update tomorrow.

--Phantasie

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Originally Posted by PhantasieTrion

Hi Nathan



Yes, you're correct (the term is an entitlement, fwiw).



And yes, this is a PSN exclusive, and as for advertising, that's coming, it just hasn't started yet (F2P has only been active for a few hours).

I've let our person who handles PSN promotions to look into this. Ill hopefully have an update tomorrow.

--Phantasie

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I/we appreciate it.

It was a nice surprise, by the way, to see that come up on the PSN store update today. Hopefully whatever hiccup is going on with it is a simple one.

I've had the same problem. Ps Plus Subscription and use the Defiance Disk. I'd like to get my pack too.

....and i just let my ps plus go yesterday after a couple years of having it. All the games for "free" either sucked or i already had them. Oh well, such is my luck.

The PS+ problem is definitely on Sony's side, as it doesn't even attempt to download the key.

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Originally Posted by PhantasieTrion

Hi Nathan



Yes, you're correct (the term is an entitlement, fwiw).



And yes, this is a PSN exclusive, and as for advertising, that's coming, it just hasn't started yet (F2P has only been active for a few hours).

I've let our person who handles PSN promotions to look into this. Ill hopefully have an update tomorrow.

--Phantasie

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I hope when you says PS exclusive that it means that just for now since Xbox does not have F2P. If not im kinda dissapointed you guys chose to do that.

I'm having the same issue. I contacted PSN and they had me redownload the store, then reset the PS3's Database, then delete the defiance patch...all to no avail, they then stated that I should contact Trion and/or check the forums. :(