I work at Gamestop 7 day return on pre owned games ONLY If new games have been open we can not return it.
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If you can explain a way to test the servers max population before launch, please by all means inform Trion. Until then, it's widely regarded the first couple days to a week are filled with downtime because it's the true stress test of the servers. The Beta population wasn't large enough for a proper stress test, it usually never is by any company. So, yes it is the norm. I bet by next tuesday there won't be any downtime besides a weekly scheduled maintenance. (Like every other MMO in freaking existence)
Woah good sir i work for gamestop and if you dont bilieve look at your riciept for the return policies. The return policy for new games is if it unopened and still sealed with the riciept we can do a full refund within a monthif it is opened you can trade it in for a lesser value or swap it out for the exact same game in cases where the disc is defective. a USED Game can be returned within 7 days for a full refund with the riciept.
Im gonna keep it. It seems like there working hard to patch it, and as long as they keep it up, ill wait.
Rofl @ people talking about those on consoles not having patience. Last time I checked, CoD releases in a poor state everytime. Yet, people don't rush to abandon it a day after release. Fact is, unlike CoD, Defiance just doesn't do anything extremely well. It's a supposed "MMO" with loot not even turned on. Don't blame the community, blame the devs for their incompetence.