Karma For Non Patron Players
Hi All,
Over the past two days, we have been carefully investigating a possible issue with players who are not patron getting the purchase complete popup after a major arkfall event. It was believed that this behavior would occur, after we made some subtle changes to how jackpots, both normal and karma based, were handed out to the player.
While investigating, we did identify a bug with the karma system for New Frontier Harvest that was giving the karma benefits to non-patrons. As of last night with the nightly restarts, this bug has been fixed, and Karma is back to being an exclusive patron benefit as it was meant to be. We really appreciate all players who brought this to our attention, and we apologize for this bug that was hidden behind how the system should be working now.
In addition to fixing this, we have also removed the popup from non-patron players, so that patrons can know they are getting their Karma roll. However, this does not change the fact that a normal jackpot and a Karma jackpot will now drop the same way (without replacing your major event reward weapon or mod).
While this bug did end up benefiting non-patron players, we do understand that this is an exclusive patron only reward, and patron players should be the only ones receiving this benefit. As such, we will be rewarding any player who was a patron, or became a patron since we unlocked the servers on Monday till we fixed the issue last night, a 6 day additional patron pass. This will add on to any current patron time that you have. I will keep everyone informed of when this grant will take place, but it will be soon.
Thank you for your understanding, and I apologize for the initial confusion on my part regarding whether this issue was indeed a bug. We always strive to be as visible and clear about these issues as possible, especially regarding the Karma system.