I happen to be the proud owner of a God-Tracker 9000 :DQuote:
Originally Posted by FizzyMyNizzy
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I happen to be the proud owner of a God-Tracker 9000 :DQuote:
Originally Posted by FizzyMyNizzy
I am not looking for a refund but i am annoyed.Why release with so many issues in the first place. The game is a lot of fun but without group chat working properly it kills the fun factor. I love co-op games because i play with friends and family from hundreds of miles away but at this point it has a mmo single player feel. Fix the damn voice chat and i will continue to report bugs etc.
Chat is working fine on 360, was in a group using it last night?Quote:
Originally Posted by Farmerchad
LOLOLOL internet badass. weak *** boy :(. sorry that 90% of the forums is up in flames because trion's working their hardest to fix any problems that occur. and then you have cry babies like clock begging for a refund because he spent all his money on a game that needs patches. and if your gonna stand behind him you're just as ignorant. good day bro !Quote:
Originally Posted by Vaylgar
woot woot +1Quote:
Originally Posted by SpawnTDK
Alright, first off I believe the only one trying to be a badass here is you. Secondly, you must've been smoking an increased amount of ***** during the first couple of days seeing as there have been ATLEAST 100 posts demanding a refund. If this guy wants to demand a refund for reasons he feels are just; he has every right to. Instead of trying to troll on him like a digital badass maybe try talking to him like a civilized human being. (I'm only saying this because he made a post to trion and you felt the need to pull up your big boy pants and make a poorly developed statement).Quote:
Originally Posted by Fir3cr4ck3r2
Anyways, clock, I don't believe you need to demand a refund. The Trion Staff have been working night and day to fix the problems at hand and have done it incredibly fast compared to other companies in which I've played games for. I've seen late night server fixes, early morning server fixes. It's a MMO; there are going to be problems within the first week or two. I personally play on the xbox and that seems to be giving them the most trouble with lag and server issues so I know your pain. I guarentee you after the april 15th patch you'll be completely happy with this game. (I mean, what's $120 out of 10k, knyamean?)
he actually lost that right to demand a refund. no matter where you go to purchase a game wether it be gamestop or the steam store or even off the trion site. you're always agreeing to the terms.
Verbally Agreeing = Gamestop
Clicking the little box on the payment screen without reading the size 6 font page they have dedicated to stop idiots like clock = Any online purchase.
Theres nothing wrong with the game, not everyone enjoys every game that is released... you wont get a refund on the terms that you dont like the game... It's as good as a game can be when it is first released, every game has bugs, pre+post release.
Personally, with a bug report list that has gone from 85 pages to 157 pages with over 3000+ threads in ONE WEEK, I'd say anyone unhappy with the state of the game had good reason to be unhappy.Quote:
Originally Posted by Krieger
Any game issue that has to/can be corrected with a relog is sloppy programming plain and simple. Lag spikes in an area with not a soul in site on the map. I started a new toon and encountered not one living player in over an hour yet the game was lag spiking like it was on crack. Now the same game, same ISP, same PC performed flawlessly on release day ( regarding lag ).
Voice chat is a joke, I don't even want to discuss it. There is more to voice chat than on/off. Um ever hear of a push to talk option? Nope, not needed I guess.
Text chat is Off by default and if its turned on, the player cannot move or play. So its either play in vacuum or sit in a chat room.
Grouping is a gamble. Last two days it hasn't worked ( yes I put in a bug report ) No confirmation that an invite was sent, recipient of the invite never gets it. The only thing that appears in chat is "team invite to ( player name ) has timed out".
Each day something new appears and to be honest, after a week and 30 odd server shutdowns what exactly has been fixed? Patch notes " we fixed a number of bugs" Did you now? Which ones because each day there are 10 pages added to the bugs/issues thread.
They should pay people like me to beta test their games, and actually listen to the feedback on improvements needed that I give, instead of just making it public. I think beta tests should never be public in the first place.
How bout this, you keep whinning, get nothing in return because you're acting like a spoiled child...and just go away....
All this does and make you look like a dink bro, seriously...stomping your feet doesn't make your voice heard, it just adds a beat to the gibberish you're spewing.
Don't cry about the game and it's bugs. There is a report bug section. Sure the companies in game testers and Beta testers could've found them but like every online game, it won't be flawless at launch, give it a few weeks to iron out the issues, things take time. The worse in game tech help I've ever received is from SW:ToR. I have only a few in game issues with Defiance, but they aren't major and will probably be fixed in the near future.
The only person complaining about a refund? Really?? There are 100's of people that are upset with the game to the point they are asking for a refund not just on pc but on ps3 and xbox as well. Xbox has seen nothing but constant bugs and was nearly down for 24 hours. Ps3 players such as myself have to deal with a region block when pc does not (that ticked a lot of people off). O and the voice coms work when they want to if your game freezes on the ps3 even holding the power doesn't always work sometimes you have to actually unplug your system and then wait 10 min for your system to scan stability and for corrupted files.Quote:
Originally Posted by Fir3cr4ck3r2
So you sir are full of SHTAKO if you do not realize how upset many players are you need to get your head out of your rear and realize the world does not revolve around you kido. You don't like ppl complaining on what is making people want refunds for the game? might i suggest your get the f*** out of the forums because people complain about issues here they "QQ" as people say and guess what it motivates the game devs to fix the bugs that are making people quit the game.
I personally love the game BUT the region block, voice comms errors, arkfall bugs, loading/lag/freezing issues are frustrating to deal with and at times i have wanted to use the disc as a frisbee for my dog as well IF you don't get frustrated for these sorts of issues you sir are not human.
unless the laws are different in different states or the laws have changed over the last few years. almost as far back as I can remember and that includes days when you bought games on 15 5.25 inch floppies. You owned it and could not get your money back, if the product was actually bad you might be able to exchange it for a fresh copy that works. I just dont remember a time you could say I dont like this game and get your money back. its use to be to easy to take the game home copy it and then try to return it for refund. There are many many times I bought a game that was just a waste of money, unplayable for bugs, glitches, and just real shallow. even some online games that came out like that not to mention any names but im sure some of you know some of the big titles im talkng about. Its just intresting to see someone going after a game and trying to get thier money back. Maybe some people get it, I never have.Quote:
Originally Posted by Fir3cr4ck3r2
Anyone seeking a refund is an idiot....They don't have to refund anything, if you were expecting a flawless game and didn't get it then say "I want a refund." anyone with half a brain will just laugh at you....I know I'm laughing.
Quote:
Originally Posted by Vaylgar
The context of you post seems a lot like the person you quoted, just saying.
Sometimes people are entitled to a refund, but that's generally before the services have been rendered. In the case of software, the services are rendered upon activating the key. It is the responsibility of the buyer to do the research on their product prior to use. The idea that "I can just return something I don't like" has been causing serious harm to the retail industry, and the economy in general, as well as the environment, for decades.
Disclaimer: didn't read the entire thread, so dunno if you already got this info.Quote:
Originally Posted by clockwerkninja
FYI, Chrome doesn't work for live chat. I had to open IE to use it. I have had various issues with Trion's website when using Chrome, going back to Rift beta - and they haven't fixed any of it. Might give that a shot.
Well see this is why no one play's ps3 :\ i've been logged in for hours on end without any problems with lags, or pretty much anything that would hinder my gameplay except for a few graphical problems like my floor disappearing on a story quest but i was smart enough to use my mini map to get around for that one. i've use voice chat and i've never come across a problem. i only really get disconnected at patching time. so i've had minor problems not enough to make me revert back to being a 2 year old and demanding a refund because unlike every idiot asking for a refund i know that the devs are working hard to fix it. and well with your case maybe a change of system is in order since your on a ps3, and the region block thats already been discussed, that if they remove it some people will end up making new characters, and im sure until they can get their servers stable with whatever lag does come up they wont remove the block. since your funneling in thousand's upon thousand's of more people.Quote:
Originally Posted by Cerne
And to answer the whole ToA at gamestop, your allowed to return the game 7 days after purchase if the game is unopened. and if the games opened your only allowed to trade it for the exact same thing.
Congratulations. With that amount of money I see no reason for you needing a refund.Quote:
Originally Posted by clockwerkninja
Boy bailing on a game because live chat isn't working....now i've heard it all. Been playing games my whole life Commander Keen baby hell ya. Trion your doing great this game is very addicting fun and exciting and for once an mmo based on SKILL. Try soloing a Major Arkfall crystal....hard as ****t!!
Maybe if people start just playing instead of bashing bugs on a new MMO game they'd enjoy it. But then again probably not, no ones ever satisfied. :confused:
3 days and no reply at all from Trion to my complaints. ..Referring this to the better business bureau and my lawyer..The money is not much, but the point is huge.
LOL you'll pay the lawyer more for the phone call than the game is worth, and he'll tell you that you agreed to the terms of the EULA anyway.
BBB isn't a government organization or anything, they have no authority of any kind. They're a for-profit company who very rarely, if ever, actually do anything more than send a company a letter saying "you want a refund" and then forward the response from the company. the response is usually something the effect of "While we are aware of certain users experiencing issues with the product, were are making a resolution our top priority. The customer is not entitled to a refund at this point, as they understood no refunds would be issued when they installed the software. We encourage the customer to wait for the current game issues they are experiencing to be resolved."
ok first off have you never played another mmo ever in your life at launch and also in referance to your first post that started this topic it is free to play in the fact you do not have to pay anything out of pocket after you buy the game also dude really come on whine more will you i have a athlon II x2 and i could play this game on my computer so stop being a sally and enjoy this great game or **** and kindly leave we have enough of your kind hereQuote:
Originally Posted by clockwerkninja
Or at all really it seems...I have waited 3 days on this support ticket with no reply..Just because more fan boys troll forums does not mean I have to put up with this hijack of a game.. The problems are not just me, the forums and the rest of the internet are flooded with complaints. As it is , this will probably be the last game trion ever gets to launch.
I am leaving as soon as they refund my money. Otherwise I will be here and everywhere else telling all how horrible the game and the support staff for it are.
stretching it a little much there sally go cry a river somewhere else everyone should know that these problems are common with mmo's starting out and it has been stated that many people with far worse systems then yours can play the gameQuote:
Originally Posted by clockwerkninja
God, this post is still alive? Can a mod please lock it so that it will wither on the vine? I'm sick of seeing all these "Wah wah wah, I didnt get my self-entitled smooth launch, and rather than report bugs so they can be fixed I'm going to take my entitlement to a whole new level"-posts. Please, put your "refund" posts in the suggestion or general forums and leave the Tech Support/Bug Issues forum for bugs, as some of us are TRYING to help the people that aren't crying for refunds.
all the while looking foolish. why are the support staff horrible? because they won't refund you, even though you agreed to no refunds when you purchased it?Quote:
Originally Posted by clockwerkninja
Children do not seem to understand economics very well. If I treat a custom this way, I would be sued or forced to refund. I payed to play a game, the game is defective. That is the bottom line, I am the paying customer and no amount of fan boy can change that.
I do business on the level in my life, so I am successful. I expect to be treated the same when spending my hard earned money.
They will not even reply to me...3 days...Anyway with reading comprehension at an all time low, this amount of ******ed is expected.
Despite all the reports during alpha and beta testing, I don't expect a flawless game. I do however expect to have what I paid for delivered (rewards etc). After waiting 3 days after launch for a generic response, and then being told that I was outside the frametime for a refund (despite having immediately posted here in the forums that something seemed wrong with the transaction in Feburary already) is fraudulent. The Better Business Bureau is handling the case now.Quote:
Originally Posted by Swoopster
A defective product doesn't entitle you to a refund, it depends on the warranty or guarantee provided by the producer of the product.
Submit another ticket if you haven't already, it may have been lost, or perhaps you haven't received the response they sent.
You payed for a license to gain access to copyrighted software, playing the game is the INTENTION of the software. Go back and read some EULAs, they make this pretty clear.Quote:
Originally Posted by clockwerkninja
At the moment TRIONs policy is like this "We're sorry, the front desk is empty right now because all of our people are back in the shop trying to FIX YOUR STUFF. Please come back later." As a customer, and someone who has patience and a level head, I find this more reassuring than the person at the front desk saying "We're working on it".
Good thing the fan boys here are not lawyers lol.. What Trion has done here is very liable , and they can and probably will be sued if they do not make this right..Discussing with my personal attorney ,he just assured me a class action is very very possible ..BTW, he has decided not to buy this game also..
LOL lawyers... your refunded $120 will cover the phone call to said "lawyer" unless he's your 12 year old brother.. in that case stick it to em!
jackazz
Oh, do not worry about me..He is family so im all good...Trion however, better get stepping..
of course a class action suit is very possible, winning it, however, is highly unlikely. most lawyers will tell you it's possible. why? because they'll make money from it. they are not liable for anything, you should probably have your lawyer read the EULA you agreed to when you purchased/installed the game.
they are making it right, they are very public about making it right.
I'm not sure this guy understands what an EULA is, and the fact he agreed to it...
Okay Mr Internet-Smart-Guy, give us 3 things that TRION has done to make them liable enough for you to indict them, on a CA scale.