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Issues with entering a code

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  • 03-06-2013, 03:16 AM
    solidriver
    Issues with entering a code
    Ive been sent a code to enter in the arkhunter page. But when I am logged in at trion a popup appears telling me i am currently logged in using an excisting account to enter the code, or i need to log out and use the code on another account. So I press the first option and it does not go away. Even though I am logged in this popup blocks me from getting anywhere.
    Please fix this because I can't enter the code.
  • 03-06-2013, 03:30 AM
    X Connorz X
    Are you trying to enter it on trion.com? If you are then that is your problem. You need to enter it on the Defiance website. Here is the link: http://www.defiance.com/en/game/ Log in onto that website and when you have then click on "My EGO" and enter it there.
  • 03-06-2013, 04:25 AM
    Defy
    if you mean the arkfall codes, you need to enter them here:

    http://www.defiance.com/en/my-ego/

    if youre having issues, try closing your browser and trying again, or use another browser
  • 03-06-2013, 04:58 AM
    Dead_Phoenix
    Quote:

    Originally Posted by solidriver View Post
    Ive been sent a code to enter in the arkhunter page. But when I am logged in at trion a popup appears telling me i am currently logged in using an excisting account to enter the code, or i need to log out and use the code on another account. So I press the first option and it does not go away. Even though I am logged in this popup blocks me from getting anywhere.
    Please fix this because I can't enter the code.

    clearing all your cache and cookies, should solve it.
  • 03-07-2013, 01:04 PM
    Arra
    I have tried 3 different browsers, and my smartphone, and everytime I try to enter a code it clears the box and dont give me credit of the code. Right after I entered my pre-order code I got an email saying I got an ego code entered, and got another in that email, and both of those are in, but I have tried to enter 20 others I have found and it wont take them as above.
  • 03-07-2013, 01:07 PM
    ShadowStrider 7
    Are you manually inputting the codes or just copy/paste? Sometimes that is the issue.
  • 03-07-2013, 01:12 PM
    fubucious
    Quote:

    Originally Posted by Arra View Post
    I have tried 3 different browsers, and my smartphone, and everytime I try to enter a code it clears the box and dont give me credit of the code. Right after I entered my pre-order code I got an email saying I got an ego code entered, and got another in that email, and both of those are in, but I have tried to enter 20 others I have found and it wont take them as above.

    Im having the same problem must be their site i tried different browsers and table and cant enter either .
  • 03-07-2013, 01:12 PM
    Arra
    I have tried both but will right now go try both again.
  • 03-07-2013, 01:16 PM
    fubucious
    has to be there site show me now with no codes enter and when i enter a code now it say Error: Unable to complete transmission. Please try again. want even let my table sign in anymore
  • 03-07-2013, 01:21 PM
    Arra
    I am getting the "Error: Unable to complete transmission. Please try again." now also, damn, sorry fellow Ark Hunters I must have fracked it up.
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