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PS4 Not Able to Connect Issue

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  • 07-06-2018, 01:53 PM
    TrionMobi
    PS4 Not Able to Connect Issue
    Hi Ark Hunters,

    We are aware and working on a fix for not being able to connect to PS4 NA. If we have more info, we'll update here and on social media. Thanks for your patience.

    Edit:
    PS4 NA is coming back online now Ark Hunters! We've implemented a fix and are activating 50% EXP boost for PS4 NA players over the weekend. Thanks for your patience, the boost lasts until Monday at 10:00AM PT. Become a Founder and play in Head Start!
  • 07-06-2018, 01:56 PM
    Johnny Stranger
    Ty for acknowledging
  • 07-06-2018, 01:58 PM
    JOCCO5150
    Yes, thank you for let us know you are on it. Please hurry
  • 07-06-2018, 02:16 PM
    torch327
    They are even active in-game bug hunting
  • 07-06-2018, 02:22 PM
    torch327
    Quote:

    Originally Posted by TrionMobi View Post
    Hi Ark Hunters,

    We are aware and working on a fix for not being able to connect to PS4 NA. If we have more info, we'll update here and on social media. Thanks for your patience.

    Only thing that bummed me out about ps4 issues is I had actually planned on logging into it 1st for valor, but didn't want to lose out on anymore play time so went ahead and logged into PC. Not mad though, just disappointed, wanted to look like iron man on ps4 lol
  • 07-06-2018, 02:27 PM
    Johnny Stranger
    Quote:

    Originally Posted by torch327 View Post
    Only thing that bummed me out about ps4 issues is I had actually planned on logging into it 1st for valor, but didn't want to lose out on anymore play time so went ahead and logged into PC. Not mad though, just disappointed, wanted to look like iron man on ps4 lol

    I used a holiday to play today .. I’m a little ticked :(
  • 07-06-2018, 02:31 PM
    SaikoTeek
    Quote:

    Originally Posted by Johnny Stranger View Post
    I used a holiday to play today .. I’m a little ticked :(

    I have to be up at 5 for work in the morning. If they dont get it fixed in a reasonable amount of time, I wont get to play until tomorrow night.

    Im a little ticked too.
  • 07-06-2018, 02:48 PM
    Thowed
    Quote:

    Originally Posted by Johnny Stranger View Post
    I used a holiday to play today .. I’m a little ticked :(

    Used my personal time also. I'm to the point of wanting some form of compensation for this.
  • 07-06-2018, 02:52 PM
    Artic Avenger
    I agree to those who spend money on this the first day of launch should be compensated some good,if it where them they would wanna be compensated as well
  • 07-06-2018, 04:30 PM
    Thowed
    Gonna say anything else or did you guys start your weekend already?
  • 07-06-2018, 05:37 PM
    Thowed
    Crickets lol what a fn joke
  • 07-06-2018, 05:42 PM
    KevinVonBach
    Frustrating, to say the least.
  • 07-06-2018, 05:45 PM
    questfordays
    any updates on this issue?
  • 07-06-2018, 06:21 PM
    Lucent
    Here wondering if it's something I should be keeping my eye out for overnight, or if people have gone home for the night or for the weekend, or what.
  • 07-06-2018, 06:28 PM
    Amiculi
    https://twitter.com/DefianceGame/sta...06218376953856

    Basically still nothing, but it's some form of acknowledgement.
  • 07-06-2018, 06:34 PM
    TrionMobi
    The team continues to work hard on a fix for PS4, hopefully more news soon Ark Hunters.
  • 07-06-2018, 06:40 PM
    Amiculi
    Quote:

    Originally Posted by TrionMobi View Post
    The team continues to work hard on a fix for PS4, hopefully more news soon Ark Hunters.

    No Ark Hunters here yet, only customers.
  • 07-06-2018, 07:01 PM
    drbubbles
    So glad I bought the 50$ pack and can’t even log in to try it. Great first impression. Can’t say I’m surprised though the way Trove treats it’s ps4 customers is disgraceful just wished this game would have been better but so far it’s not looking promising.
  • 07-06-2018, 07:15 PM
    Johnny Gatt
    I am working at 2 am so my window for play time has dwindled to point of not bothering to try logging in any more.
  • 07-06-2018, 07:23 PM
    TrionMobi
    PS4 NA is coming back online now Ark Hunters! We've implemented a fix and are activating 50% EXP boost for PS4 NA players over the weekend.

    Thanks for your patience, the boost lasts until Monday at 10:00AM PT. Become a Founder and play in Head Start!
  • 07-06-2018, 07:36 PM
    Lucent
    Oh no.

    My login attempt still failed. :(
  • 07-06-2018, 07:56 PM
    nightangel1801
    I am in NV and still unable to log in. My buddies in Chicago are in game now. So not sure if NA is on diffrent servers are being brought up one at a time or is there other issues going on?
  • 07-06-2018, 08:07 PM
    EnSaBah Nur
    I still can't login on the PS4 despite multiple attempt's and having the Ultimate Founders pack. 2106 July 6th 2018 Mountain Standard time
  • 07-06-2018, 08:13 PM
    drbubbles
    A 50% xp boost. Lol not surprised by the lack of compensation after an entire day was wasted for the people that actually paid to play.
  • 07-06-2018, 08:26 PM
    stoodakiss
    still getting the login failed error on ps4
  • 07-06-2018, 08:30 PM
    Myke Tyson
    Still cant log in. was really hoping to play. I just purchased an ultimate founders pack
  • 07-06-2018, 08:41 PM
    SHADOWFOX2448
    Still can't log in ps4
  • 07-06-2018, 08:45 PM
    Myke Tyson
    any luck stood?
  • 07-06-2018, 08:45 PM
    Lucent
    I also bought Ultimate Founders and also can't get in.

    The thing I feel like I'm about to be most upset about it not being able to reserve my name just via the RNG of having an error over someone else.

    The friends of mine that got in DID NOT PAY.................

    Consider this my salty turning point. I pay and can't reserve my name... they don't pay and can play?
  • 07-06-2018, 08:52 PM
    Johnny Gatt
    Quote:

    Originally Posted by TrionMobi View Post
    PS4 NA is coming back online now Ark Hunters! We've implemented a fix and are activating 50% EXP boost for PS4 NA players over the weekend.

    Thanks for your patience, the boost lasts until Monday at 10:00AM PT. Become a Founder and play in Head Start!

    I am still not able to log in. I am getting critical error at start. Other friends are able to play.
  • 07-06-2018, 08:53 PM
    nightangel1801
    i bought me and my buddies ulitmate founder pack and he is in game from Chicago and me i am still getting unable to connect error in Nevada got love that i buddy is just letting me know all the cool stuff he is doing in chat lol
  • 07-06-2018, 08:56 PM
    SHADOWFOX2448
    This really sux I waited 14hours to for someone it's online just to still not being able to play I really feel like this deserves the next level of compensation like valor or bits im too the point I'm just going to go too bed not a good start at all
  • 07-06-2018, 08:56 PM
    TrionMobi
    We're further investigating an issue affecting some PS4 NA Founders from not being able to play.
  • 07-06-2018, 09:17 PM
    Johnny Gatt
    still cannot log in. I am on ps4 but did not play closed beta. my friends that played closed beta can play, but those who did not cannot log in.
    Devs said ps4 server up and running, but It is not up and running for everyone. As a paying customer I am also getting frustrated not being able to talk to someone in customer service.
  • 07-06-2018, 09:37 PM
    SHADOWFOX2448
    It's almost been 16hours now this is very frustrating like mentioned above
  • 07-06-2018, 10:03 PM
    drbubbles
    Don’t worry guys you aren’t. Issuing out on much. The game is absolute rubbish performance wise. Enemies teleport randomly, vehicles just floating, game crashing every time you almost complete something. I actually want a refund, this is been an absolute nightmare of an experience. This wasn’t ready to be released.
  • 07-06-2018, 10:06 PM
    stoodakiss
    this is a disaster i cant belive that trion still cant get it right.
  • 07-06-2018, 10:53 PM
    Myke Tyson
    Throughly disappointed, I still cannot log in....
  • 07-06-2018, 11:59 PM
    Akira Kimekawa
    Bought everything between 10am and 10:30am PST... here it is almost midnight and still can't log in. But my wife has had no troubles after hearing beta testers got Head Start as well.... and she paid $0. I paid $100 already.... ($50 on the stupid 6250 bits that I thought was the bundle and then $50 on the Ultimate Founder's Pack....) I've even uninstalled after the livestream and try reinstalling the client on my PS4... Still login failures...
  • 07-07-2018, 12:02 AM
    Akira Kimekawa
    Free people are already to Ratings of 3-4... meanwhile your financial supporters are on the sideline... I was okay knowing that maybe will take a day before its all under control... but im furious that free playing arkhunters are having fun after i just dished out $100......
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