Raw Gulanite Issue

http://forums.defiance.com/showthrea...g-RAW-Gulanite

I am having a similar issue that Johnny had posted about back in May, as seen above.

It started around last Monday for me... after I did a couple of 99 Problems Majors (I had no problem receiving Raw Gulanite then) I did some dailies and, after finishing I think it was Hotshot: Preemptive Counterstrike... I began having this issue. When I go run any major, whether I do the full thing and get a high/low score, or I jump in at the boss and get a low/high score...I do not get a whole piece of Raw Gulanite. I get Fragments depending on my score, but not a whole piece of Raw Gulanite. This also happens to me in co-ops as well, so no matter whether I join at the start or near the end, I do not get any Raw Gulanite. Oddly though, Sieges work fine for me.

If no one else is having this issue, then I guess my character or account is bugged. :'( Has this happened to anyone else, and has anyone managed to find a way to fix this issue? It sucks missing out on all that Raw Gulanite... so I can imagine how Johnny felt. :/ Thanks in advance for any help! :)

Hey Guider!

I'm sorry to hear this. I have reported it to the team to check why this is happening. I will keep you updated on the case! Thanks for reporting it :)

I also have not been receiving 1 raw gulanite either on PC/NA.

Quote:

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Originally Posted by erinnyes

Hey Guider!

I'm sorry to hear this. I have reported it to the team to check why this is happening. I will keep you updated on the case! Thanks for reporting it :)

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hey erinnyes! I just wanted to let you know that the issue was fixed for me when I logged in yesterday morning. I just wanted to play yesterday to see if it was going to break again. Thanks for the help! If I see it happening again I'll let you know. <3

Btw I am not sure how widespread the issue is, but Ctss3xxy is having the same issue that I had. Hopefully they can have the issue be fixed for them too. :)

Quote:

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Originally Posted by erinnyes

Hey Guider!

I'm sorry to hear this. I have reported it to the team to check why this is happening. I will keep you updated on the case! Thanks for reporting it :)

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Thanks for reply, I hope you can fix; Johnny quit playing out of frustration over this issue, hope he comes back

Happened to me during EH. On a Monday, did all my dailies and weeklies without getting RG. Logging off then back on fixed the issue.

Quote:

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Originally Posted by Tashinka

Johnny quit playing out of frustration over this issue

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Rightfully so, playing without getting rewards at the end seems about as counterproductive as it gets.

Color me happy that Red Dead Online is in a much better place these days.

Quote:

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Originally Posted by KevinVonBach

Rightfully so, playing without getting rewards at the end seems about as counterproductive as it gets.

Color me happy that Red Dead Online is in a much better place these days.

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Yea , the raw Gulanite problem never got solved . Owed in neighbourhood of 300 . The intro of synergy mods and not dropping from enemies and rewards was too much for me to stomach. 6k in bits in store , wasted !

Kev , I thought I accepted your friend request ? Never see you on Rdr online .

Quote:

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Originally Posted by Johnny Stranger

Yea , the raw Gulanite problem never got solved . Owed in neighbourhood of 300 . The intro of synergy mods and not dropping from enemies and rewards was too much for me to stomach. 6k in bits in store , wasted !

Kev , I thought I accepted your friend request ? Never see you on Rdr online .

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Hey Johnny, I feel your pain dude. :( That would certainly be enough for me to likely quit the game too. I don't know if the 300 Raw Gulanite can exactly be refunded to you...unless something else is done like Purified Gulanite or a different thing... (might not work having your Raw Gulanite be put at 300/5, but maybe that could be something too...? not to mention having the issue be fixed for you...)

Yeah the synergy mods has certainly...drawn some negative attention to it. It sucks either getting enough mods and not a weapon, getting a weapon but not enough mods...or even in general with the inventory issue...

Either way, I hope things are going well for you in real life dude. It's been awhile. :)

Quote:

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Originally Posted by Guider

It sucks either getting enough mods and not a weapon, getting a weapon but not enough mods.

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Grenades and shields are causing it.

Horizon.

https://i.imgur.com/ZH6DtHr.png

99 Problems.

https://i.imgur.com/nVT2yED.png

Grenades and shields are ruining the RNG in the event caches.

I am familiar with this issue, more than once especially when I was pretty new (so like 3-4 weeks ago) I would constantly buy all "standard" caches just for some cheap level boost guns and stuff and then i'd do another major and something I want would appear but I wouldnt get the gulanite so i would simply miss out.


these days I always keep minimum of 1 sometimes 2 raw gulanite to have flexibility in case i do not receive the completion reward. Also im at like 4991 power so i'm not farming blue/purple guns from cheap chests so much so I have spares more readily

Quote:

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Originally Posted by Johnny Stranger

Kev, I thought I accepted your friend request ? Never see you on Rdr online .

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You did, and you must be missing the times when I'm on RDO because I'm on more often now than the past.

Matter of fact, I saw you online today as I popped on to get one of the seven dailies done to continue my 27/28 streak before work this morning.

So yeah...

Quote:

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Originally Posted by Laughing Grass

Grenades and shields are causing it.

Horizon.

https://i.imgur.com/ZH6DtHr.png

99 Problems.

https://i.imgur.com/nVT2yED.png

Grenades and shields are ruining the RNG in the event caches.

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^^This. Remove grenades and shields, and make the RNG 16.7% weapon (1/6), 83.3% mods (5/6), and no one would be complaining.

Hey guys!

As I mentioned I have reported this issue to the team. Though, they are having some problems recreating this bug. If you have any further details to help us recreate is it would be great!

Guider mentioned that it was right after the Preemptive Counterstrike, did anyone else get the same issue after this?

And @Guider, did you do anything in particular before it automatically fixed itself?

Thanks in advance!

Hi I have raised a ticket for this.
I am not receiving 1 raw gulanite on any of the finals that I am doing.
I run 6 characters and find that I am full on purirfied gulanite all the time, as I cannot get enough raw gulanite to buy the 99 problems boxes in the finals.
I therefore run around doing the roadblocks to gain fragments - to get a raw gulanite, or go to sieges whenever I see any.
I also have found that you have drastically reduced the number of roadblocks etc in world - I am sure it is for server stability but driving around the map for ages and just seeing a deserted place is not great - compared to a few months ago when you could just drive around and come across lots of roadblocks - when you drive around now, it is becoming a ghost town when you are searching for grid or any roadblock at all. This also makes it harder to keep on getting raw gulanite.
Also - there are people who keep on being negative in zone or area chat about any person actually turning up to do a siege to receive a raw gulanite... That person could be doing lots of other contracts, or finals or even another siege, and yet - no matter what time they turn up to a siege - they receive abuse.

Now... I digress.... back to the subject....
It does not matter what score I get or how many enemies I kill.... I still do not receive the 1 raw gulanite that we are supposed to receive after an arkfall final.
Giving me 4 raw gulanite on one character as a response to my ticket... does not solve the issue.
Yes I do know that playing 6 characters is going to maybe receive a lot of negative comments on this thread, but we are given 6 character slots, and if we want to play 1 character or 6 then that is entirely our right to do so.
I will send screen shots today of my finals done with each character on the ticket I sent in. Also - It has nothing to do with Preemptive Counterstrike - I have just never received the 1 raw gulanite at all... along with many other people. It is not a daily issue, and it has been ongoing quite a long time... I have just never brought the issue up until I saw this thread, and my clanmates queried why I never have any raw gulanite when they have lots of it.


By the way, thank you very much to Customer Services for the very very quick response to my ticket.




Is this the correct reward for a score like this one ?


https://imgur.com/OyToOmk

I had this happen to me yesterday as well. I can't remember if I had just done Preemptive Counterstrike or not, (although it's likely since that one has come up as a contract multiple times recently), but I do know for sure that the time I didnt get a raw gulanite after an arkfall was when my inventory was full. Not sure if that's really the cause but it's something I noticed. I'm also positive that I had gotten enough score (> 5000) to get one.

It's definitely possible that something is up with Preemptive Counterstrike though, because whenever I do it, the white heading bar at the top of the screen never goes away after I finish it. That's probably a separate issue but something is weird with that hotshot

Quote:

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Originally Posted by ICantAim

^^This. Remove grenades and shields, and make the RNG 16.7% weapon (1/6), 83.3% mods (5/6), and no one would be complaining.

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another reason im skipping 2050

try selling out all your raw gulanite

Hey Everyone,

I have the same issue too!!! Coops, Hotshots, and at random times I don't receive my raw g reward! Usually logging off in between gets it going again. But not always.

Good Luck!

Quote:

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Originally Posted by erinnyes

Hey guys!

As I mentioned I have reported this issue to the team. Though, they are having some problems recreating this bug. If you have any further details to help us recreate is it would be great!

Guider mentioned that it was right after the Preemptive Counterstrike, did anyone else get the same issue after this?

And @Guider, did you do anything in particular before it automatically fixed itself?

Thanks in advance!

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XBOX NA
It just seems to be random. I completed a few 5 crystal 99major, and never got a RG at the end. This has happened about 3 times last week. I didn't change phases, didn't warp to clanmates, or fast travel. I drove to each one.

I also drive to each area, and sometimes a daily won't give RG, even if its the first one I do. This only happened once to me, one day last week.

Same thing has been happening to me for quite a while now, i always try to save 1. I get them from sieges without fail but have done several majors with no gul awarded. dailies rarely award 1 also.

Quote:

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Originally Posted by erinnyes

Hey guys!

As I mentioned I have reported this issue to the team. Though, they are having some problems recreating this bug. If you have any further details to help us recreate is it would be great!

Guider mentioned that it was right after the Preemptive Counterstrike, did anyone else get the same issue after this?

And @Guider, did you do anything in particular before it automatically fixed itself?

Thanks in advance!

---

Hey erinnyes, thanks for another response on the issue. :)

After having the issue for a whole week...the morning after I made this thread, I went straight into a major arkfall (did not change phases after logging in) to see if it changed. That whole day I was consistently getting raw gulanite from majors and co-ops...last I recall anyways.

The next day though it went back to being inconsistent again. Now sometimes I get Raw Gulanite from majors/co-ops, and sometimes I don't. I've just mostly been doing dailiy contracts, which include the minigames. I do not think the minigames are the sole issue (or even the issue here at all) though since others here have been providing different reports; it might have just been a coincidence with the update. It was very weird to have gotten the bug though because although getting raw gulanite has been inconsistent for me for some time now...I had never had it to where I was unable to receive a one whole piece of raw gulanite.

I am unsure how much of use the information above will be, but that is all I can relay on the matter at this time. :/

this issue been reported before, and like it seems it fill be not fixed

Quote:

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Originally Posted by gabberworld

this issue been reported before, and like it seems it will be not fixed

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Since 2013, the one true consistency when it to all things Defiance.

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

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yes this is ruled out. we have been knowing about that cap.

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

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That is not the issue. I've often had 0/5 during and after a major arkfall.

Since they cannot fix the issue, perhaps the limited time event caches that cost 12 pg + 1 raw gulanite could be revised to just cost 12 pg?

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

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Yes, this is ruled out, as I rarely start the day with 1 RG. I spend them all on arkfalls before I log out.

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

---

When I had the issue of getting zero raw gulanite whatsoever, I was not at 5/5 (it was at 0 or 1 I believe...).

Every day since I had it working for me I start off with 0/5 Raw Gulanite, because I spend the 5 pieces of Raw Gulanite + 10 Fragments on 99 Caches. This is nearly right before I log off. Yet sometimes I get no Raw Gulanite from major arkfalls or co-op runs despite having room for them... :/

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

---

I think @Erinnyes that for you to make this statement, goes to show that you are not in game or playing it. As you do not seem to understand what is going on, or what we are talking about regarding the RAW GULANITE as opposed to PURIFIED GULANITE.


If any of you Devs or Customer Relations people were actually in game, and did a final or two - you would understand what we are talking about. Your comment is exactly near the same that I received from the ticket that I put in. And guess what happened to my ticket ... I was given 4 ..... yes 4..... RAW gulanite on Ctss3xxy toon... How the hell does this make up for all the arkfalls that I have failed to receive 1 raw gulanite.....


I do not care that the cap is 5/5 I already know that and already many players especially in this thread know that we are at a limit of 5/5... BUT.... We also know that we are NOT RECEIVING the 1 RAW GULANITE with each final.... to receive 1 or 2 FRAGMENTS at a final after a 99 final is painful.


Would one of you staff members.... actually go in game and see what we are talking about on this thread... and then come back and make an actual reply that you know what you are talking about?


I have slowed down doing 99 finals... I am fed up of chasing my *** around looking for RAW GULANITE when my co-players are getting 1 raw all the time.


ALso - just look at what your Producer - Destromathe has done.....



He had to actually create a toon to get in game when Zephkial had left... Yes... I know because I saw him in game and sent him a message when we were having issues in game... He did not respond like Zephkial would have... but to see a dev - Destromathe coming into game and having to create a character to look at what was going on in the game shows that none of your dev team or cust services team even are in game and are aware of what is going on.


Erinnyes --- just show up in game and please apologise for that statement telling us that 5/5 is the cap. because that is very condescending to the players here who know the game far better than yourself. If we are telling you guys something... then LISTEN TO US... Because right now ... I do not see that happening from my side of the screen.


And yes, I have sent various screenshots of the finals that I have done and different characters that I have that show the rewards... and nothing has been done.

Quote:

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Originally Posted by Ctss3xxy

I think @Erinnyes that for you to make this statement, goes to show that you are not in game or playing it. As you do not seem to understand what is going on, or what we are talking about regarding the RAW GULANITE as opposed to PURIFIED GULANITE.

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I was thinking the same thing, but it seems like it matters not. Communication around here is at an all time low.

Nothing has changed (other than firing people). Nothing has improved. Shambles.

Quote:

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Originally Posted by KevinVonBach

I was thinking the same thing, but it seems like it matters not. Communication around here is at an all time low.

Nothing has changed (other than firing people). Nothing has improved. Shambles.

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I have a background in customer service. and one of my tasks was to train Call Centre staff in Ikea over here in England. I can assure you that we took those new members of staff to various stores, taught them about how Ikea works, what departments they had, and what products they sold. Then we trained them on the software system. Staff needed to know what customers were asking about... Practical and Theoretical training is essential in customer services industry.



I would have hoped to see customer service staff for Gamigo - playing their games and having a greater understanding.


Or.... why don't they employ players here.... I am sure many of us would like to work for this game and can offer a deeper background/understanding of the game and there are some great players here that have a computer coding / gaming in depth knowledge.

Quote:

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Originally Posted by Ctss3xxy

Or.... why don't they employ players here.... I am sure many of us would like to work for this game and can offer a deeper background/understanding of the game and there are some great players here that have a computer coding / gaming in depth knowledge.

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If they could find a way to monetize this... I'm sure they would implement it ASAP.

I can receive 2 Core - but only 1 FRAGMENT OF GULANITE ???




https://imgur.com/a/RxXtDQm

@erinnyes you seem to be missing the point of this problem.

We all know that the Raw Gulanite cap is 5 pieces, we have been playing the game longer that you have been involved with its CS team.

The problem that everyone is trying to explain to you is that when we go to an arkfall, as a reward we are supposed to be receiving one piece of Raw Gulanite. What we are complaining about is that we have not been getting this one piece of Raw Gulanite, forcing us to go do other events for fragments of Gulanite until we get enough fragment to make one Raw Gulanlte.

Since we are spending so much time trying to find other ways of earning the Raw Gulanite we need to spend our Purified Gulanite, we are spending less time enjoying the event.

Since this problem has been going on since the previous event, how about you get a couple of Dev's to start reading our complaints and get to work on it.

Let me describe the problem one last time so that everyone can understand it:
When we go to a major arkfall with Raw Gulanite numbering between zero and four pieces
(we can refer to this variable "n"). When we get down with the arkfall and are recieving the rewards we should have n+1 pieces of Raw Gulanite. What we are currently recieving is n+0 (Please note the zero in this simple equation is used to indicate that we did not get our one piece of Raw Gulanite that we should have recieved.) instead you seam to think that we are unable to figure what what the Raw Gulanite cap means

Those of us that have had this problem, we have been shorted hundreds of pieces of Raw Gulanite, and you expect to fix that by handing out four pieces of Raw Gulanite.

How about you just remove the Raw Gulanite from the game until your Dev's can actually fix the problem? Since the first time that they said this problem was going to be fixed, and it was not.

Quote:

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Originally Posted by KindOfCat

@erinnyes you seem to be missing the point of this problem.

We all know that the Raw Gulanite cap is 5 pieces, we have been playing the game longer that you have been involved with its CS team.

The problem that everyone is trying to explain to you is that when we go to an arkfall, as a reward we are supposed to be receiving one piece of Raw Gulanite. What we are complaining about is that we have not been getting this one piece of Raw Gulanite, forcing us to go do other events for fragments of Gulanite until we get enough fragment to make one Raw Gulanlte.

Since we are spending so much time trying to find other ways of earning the Raw Gulanite we need to spend our Purified Gulanite, we are spending less time enjoying the event.

Since this problem has been going on since the previous event, how about you get a couple of Dev's to start reading our complaints and get to work on it.

Let me describe the problem one last time so that everyone can understand it:
When we go to a major arkfall with Raw Gulanite numbering between zero and four pieces
(we can refer to this variable "n"). When we get down with the arkfall and are recieving the rewards we should have n+1 pieces of Raw Gulanite. What we are currently recieving is n+0 (Please note the zero in this simple equation is used to indicate that we did not get our one piece of Raw Gulanite that we should have recieved.) instead you seam to think that we are unable to figure what what the Raw Gulanite cap means

Those of us that have had this problem, we have been shorted hundreds of pieces of Raw Gulanite, and you expect to fix that by handing out four pieces of Raw Gulanite.

How about you just remove the Raw Gulanite from the game until your Dev's can actually fix the problem? Since the first time that they said this problem was going to be fixed, and it was not.

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Dont watse your time offering up ideas on fixes for this game. They dont listen and never will. Its purely a cashgrab game. Just do what the most have done (population numbers dont lie) and move on to other games that reward you for playing.

2050 is in a real bad state at the minute and no devs or cms or in fact anyone from Gamigo seem to give a damn so why should we?

Quote:

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Originally Posted by erinnyes

Hey guys,

There is a cap on Raw Gulanite, you can carry up to 5 at a time. Therefore, anything past the cap is not received.

Is this ruled out in your cases?

Thanks in advance!

---

if developers is interested fix this then most off times i see this bug when user have 0 Raw Gulanite


but i don't know what triggers this.

I'm sorry to say this but all the CMs on here need to be fired! They are completely useless! It is pretty obvious that they have no knowledge about this game or its problems.

In normal time (not during an event), we're all overflowing with RG. Spending PG on orange stuff, protos and crystals, we run out of PG before we run out of RG. The ration is usually more than 40PG for each RG, on a typical day we get 60PG, so we spend 1 or 2 RG, while getting 3-5. At some point we all end up wasting RG on white box, but most of the time we can log off with 3-5 RG.

But during this event, we acquire PG faster than we (should be) acquire RG. We get 72 PG per day, and spend it on 99 cache that cost 12PG, so we could in theory buy 6 of them. But we don't typically get 6 RG, so we actually need to do extra stuff, and even then, we usually all log off with 0 RG.

So the cap isn't the problem. We never hit the RG cap, even when things are working correctly, we run out of RG. So when things don't work correctly, we just do our bounties/contracts and after a while we figure out "Hey, I'm still out of RG!! Wtf I should have got a few since I logged in!!"

Quote:

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Originally Posted by gabberworld

if developers is interested fix this then most off times i see this bug when user have 0 Raw Gulanite


but i don't know what triggers this.

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I have this problem whether I have 1, 2 3, or 4 and even 0 raw gulanite


So what you are saying is not the problem.


I NEVER receive the 1 RAW that other people are receiving ..... and this BUG is not being fixed - at least we should be advised that it is being worked on....