I normally don't mind spending some real money towards in game currency, but there's no way I'm going to buy bits as it is right now for the following reasons.
1. The exchange rate is way too low.
2. The drop rate for purple and orange items from lock boxes is way, way too low.
3. Orange items just aren't that much better than blue or purple items.
4. Customer service is way too slow to fix things when your purchase goes wrong.
Trion, you're going to have to do better if you want me to open my wallet again. I went through this with ME3 and Bioware points and I'm not going to do it again.

