Trion is beginning to feel like Blizzard!

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my money back. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

Sucks man, hope everything gets resolved

So...You were excited about the game and show for over a year, but won't even give the game a month.

Yeah..Sounds reasonable.

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Originally Posted by hardy83

So...You were excited about the game and show for over a year, but won't even give the game a month.

Yeah..Sounds reasonable.

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It is reasonable. This game has all the signs of a straight up cash grab. The beta was a much better game I want that back.

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Originally Posted by OmegaDelta

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my money back. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

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Hey don't compare this piss poor excuse of an supposed mmo game with WOW. This game wont last even a ****ing year unless they start getting there **** together especially with customer service. Any issues iv had with world of warcraft got normally resolved in 2 to 3 days tops. This on the other hand iv had maybe 2 tickets open and its taken about a week tops for each ticket to get resolved one i had to resubmit because they told me i had my item restored but didn't bother to put the items in the redeem page.

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Originally Posted by hardy83

So...You were excited about the game and show for over a year, but won't even give the game a month.

Yeah..Sounds reasonable.

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The biggest fans are always the most disappointed when something doesn't meet their expectations.

I'll call the whambulence.

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Originally Posted by Nero

It is reasonable. This game has all the signs of a straight up cash grab. The beta was a much better game I want that back.

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:confused: that remind of the game "War Z" :confused:

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Originally Posted by Serina

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:confused: that remind of the game "War Z" :confused:

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Im still playing that lol

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Originally Posted by Ikagawa

The biggest fans are always the most disappointed when something doesn't meet their expectations.

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Yeah I understand that, but...Not even a month? Just two weeks?
Maybe the OP has never played MMOs before, that would be fine then, but I was hyped for the game too, and as frustrating as some of these bugs are, I'm willing to give them more than two weeks.

To each their own. I'm not saying the OP is wrong, it's his opinion. I just find it odd if I was in his shoes.

When they took out progression in alpha they signed this games death warrant, it may have limped along being carried by the show but with all this fine tuning to make people use the cash shop I'm doubting that the show will be able to carry it.

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Originally Posted by omega32x

Im still playing that lol

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You have no room to gripe about Defiance then.

like you say give while long to see what happen... I say buy summer it "free to play" typ usa game :o

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Originally Posted by Ikagawa

You have no room to gripe about Defiance then.

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I have plenty when i invest full blown retail price into a game that says it has plenty of content in it. Now if this was a 20 dollar game which it feels more like than yes i would have no room to complain.

I doubt since its a retail game it will go FTP since it didn't have a subscription anyways but I doubt it will live to the end of its season pass.

Quote:

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Originally Posted by OmegaDelta

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my moneyback. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

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I hope you realise that is fraud.

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

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Originally Posted by Serina

like you say give while long to see what happen... I say buy summer it "free to play" typ usa game :o

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Most asian mmos are pretty bad as is but i feel like some american companies are getting there. No offense i think japan makes some great single player games though.

I'm not a huge fan of Activision-Blizzard these days, but I'll say that I have much better experiences with their customer support than with Trion's current performance (two tickets sent, both closed after several days with a comment that if I still need assistance, to send another one). Blizzard also uses a much better patching system where the download doesn't reset if a hotfix is released or where you have to re-download large files instead of just the actual changes.

To be fair, though, it's just Trion's Defiance support team that I am dissatisfied with. Whenever I wrote in to Rift's support team, I received prompt and helpful responses. Not sure why the experience with the Defiance department is so different in comparison.

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Originally Posted by Derity

I hope you realise that is fraud.

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Technically it isn't since he ordered it to get a hellbug cap which he currently does not now have. He is technically in the legal right. Its easily contestable.

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Originally Posted by hardy83

Yeah I understand that, but...Not even a month? Just two weeks?
Maybe the OP has never played MMOs before, that would be fine then, but I was hyped for the game too, and as frustrating as some of these bugs are, I'm willing to give them more than two weeks.

To each their own. I'm not saying the OP is wrong, it's his opinion. I just find it odd if I was in his shoes.

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I've played plenty of MMOs going back to the first MMO!

And you kind of strengthened my point...

...it's only been two weeks and they're nerfing the Hell out of things without compensating with another stat for balance!!

Plus...two freaking weeks to get me my scrip back.

How about items just being taken for no reason?! Like the Hellbug cap!

To be honest...I'm not even that attached to the cap itself...it's the principle! If they were to take it and replace it with another headgear item that is also cool to wear...fine! But "WHY" even take it to begin with?!? And don't replace it with the same crappy sunglasses I already have (and don't wear)!!!

Quote:

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Originally Posted by omega32x

Hey don't compare this piss poor excuse of an supposed mmo game with WOW. This game wont last even a ****ing year unless they start getting there **** together especially with customer service. Any issues iv had with world of warcraft got normally resolved in 2 to 3 days tops. This on the other hand iv had maybe 2 tickets open and its taken about a week tops for each ticket to get resolved one i had to resubmit because they told me i had my item restored but didn't bother to put the items in the redeem page.

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except wows generalized gameplay is garbage

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Originally Posted by Ikagawa

You have no room to gripe about Defiance then.

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exactly some people are just fanboys of terrible things

Quote:

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Originally Posted by OmegaDelta

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my money back. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

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This intimidating wall of text, can be summed in to one word: Disappointment.

Quote:

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Originally Posted by Derity

I hope you realise that is fraud.

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

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How is it "Fraud" genius?!?!

I haven't got my Hellbug cap...and I haven't received any DLC yet (nobody has)!!

So how is it fraud Einstein?

Quote:

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Originally Posted by Mivo

To be fair, though, it's just Trion's Defiance support team that I am dissatisfied with. Whenever I wrote in to Rift's support team, I received prompt and helpful responses. Not sure why the experience with the Defiance department is so different in comparison.

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I agree! I never had any issues with the Rift team. They were awesome from day -3 (I had early access too).

When the servers were going to come down...it would announce/remind everyone in chat...and when they said it would be 15 minutes...it was 14 minutes or less! Yes...the Trion "RIFT" team was awesome!

Quote:

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Originally Posted by Nero

Technically it isn't since he ordered it to get a hellbug cap which he currently does not now have. He is technically in the legal right. Its easily contestable.

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Exactly! Thank you!!

It's ONE major patch guys, get over it. These things happen with every mmo! Devs try to start balancing, and they end up screwing some things up, it's perfectly normal.

It will take more than just one patch to get balancing and bugs narrowed down.

So quit yer belly achin' and come to reality.

Quote:

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Originally Posted by N0va

It's ONE major patch guys, get over it. These things happen with every mmo! Devs try to start balancing, and they end up screwing some things up, it's perfectly normal.

It will take more than just one patch to get balancing and bugs narrowed down.

So quit yer belly achin' and come to reality.

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They don't happen with Trion's MMOs. Or they didn't until Defiance.

who are you and what have you done with your sanity? butthurt over change. Ever hear the phrase "change or die?

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Originally Posted by a cankly toe

exactly some people are just fanboys of terrible things

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Than why are you playing this game? Cause its pretty craptastic to. Also wows lasted about 8 years compared to other mmos. Mind you the only game thats come close to good as that is Rift

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Originally Posted by Schwa

They don't happen with Trion's MMOs. Or they didn't until Defiance.

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True, yet, it's pretty inevitable that it would happen. Does with all companies most of the time.

Quote:

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Originally Posted by Derity

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

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And this is what I get every time I try to use that link (and I've reported this bug multiple times too)...

HTTP Status 405 - HTTP method GET is not supported by this URL

type Status report

message HTTP method GET is not supported by this URL

description The specified HTTP method is not allowed for the requested resource (HTTP method GET is not supported by this URL).

Apache Tomcat/6.0.35

Quote:

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Originally Posted by Schwa

They don't happen with Trion's MMOs. Or they didn't until Defiance.

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agreed, posted in another thread that I have been thinking no rift personnel were involved with defiance from devs to cs

they brought in a whole new bunch of people to do defiance and the rift people are rolling their eyes while pointing and laughing

Quote:

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Originally Posted by mcwjimbo

agreed, posted in another thread that I have been thinking no rift personnel were involved with defiance from devs to cs

they brought in a whole new bunch of people to do defiance and the rift people are rolling their eyes while pointing and laughing

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Im sure it would be a better overall game in that sense too.

I hope you all realize how bad every launch ever of an MMO has been horrible? Yeah, the almighty WOW you speak of, the launch sucked.

Games been out for two weeks FFS. Give it some damn time. It's like saying a child is a horrible child because it can't walk right out of the womb...

And OP, that sucks man. Hopefully you get your things soon. Most of the people I've spoken to said the customer service was quick.

Quote:

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Originally Posted by Wrathful_Badger

I hope you all realize how bad every launch ever of an MMO has been horrible? Yeah, the almighty WOW you speak of, the launch sucked.

Games been out for two weeks FFS. Give it some damn time. It's like saying a child is a horrible child because it can't walk right out of the womb...

And OP, that sucks man. Hopefully you get your things soon. Most of the people I've spoken to said the customer service was quick.

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well glad its not subscription based, the fact that no additional money has to go in is a silver lining.

Quote:

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Originally Posted by Wrathful_Badger

I hope you all realize how bad every launch ever of an MMO has been horrible? Yeah, the almighty WOW you speak of, the launch sucked.

Games been out for two weeks FFS. Give it some damn time. It's like saying a child is a horrible child because it can't walk right out of the womb...

And OP, that sucks man. Hopefully you get your things soon. Most of the people I've spoken to said the customer service was quick.

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Dude iv had them take 2 weeks on like just 2 tickets it sucks lol

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Originally Posted by omega32x

Dude iv had them take 2 weeks on like just 2 tickets it sucks lol

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Gee, maybe that's because they're fielding thousands of requests for help.

Quote:

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Originally Posted by Ikagawa

Gee, maybe that's because they're fielding thousands of requests for help.

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Eat your soup its starting to get cold.

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Originally Posted by omega32x

Eat your soup its starting to get cold.

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It's hard to take someone serious when their avatar is of them wearing a WOW trucker cap with long hair. Also, if you love WOW so much, why are you even here?

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Originally Posted by omega32x

Eat your soup its starting to get cold.

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Your mullet made that retort especially witty.

Quote:

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Originally Posted by OmegaDelta

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my money back. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

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To be fair that pistol needed a hard nerf.