Currently, I'd give the game a 7/10, which to me means "good ideas, promising, but feels a little rushed and needs polishing".
But I don't think ratings like that are very expressive, because they are so one-dimensional. I like the game quite a bit and I'm having fun with it, and I don't regret the purchase. It feels incomplete (which it is!), there are some design flaws, loot drops and lockboxes need tweaking, and I think the patching procedure is really poorly implemented. QA is also lacking, and customer support is very unimpressive (having tickets closed after days with a note to send in another inquiry if assistance is still needed). I feel that 60 bucks was about 30 too much, especially in light of the cash shop. The game has a F2P beta feel to it, for me. But as I said, I enjoy it and it is fun, in spite of the issues.
The show, I would give a 8/10. It's not necessarily my type of scifi (too much like a western or Mad Max), but I enjoyed watching the pilot episode and look forward to the rest of the season. It didn't suck me in as much as some other shows, but I also didn't feel bored.
I think both the game and the show have potential.

