To all Defiance fans...

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05-01-2013, 12:31 PM
FlamingNinja007

To all Defiance fans...

That title was actually misleading. This is basically to all Defiance/Trion haterz.

I lost my Hellbug Cap. I submitted a ticket. They gave it back to both of my characters. Last time only my main had it. One day, I could not log on. I contacted live support. It took under 15 minutes to get talking to one. They got me in, AND THEY GAVE ME BOOSTS. Now, they gave me the red outfit I deserved for pre-ordering the legendary edition, instead of the camo outfit they had...along with another Hellbug Cap. Sadly, You only get one of each outfit piece, so I do not have two, but that is okay because they did that just for back up.

So...suck it, haters.
05-01-2013, 12:36 PM
Pyth

You really showed them!
05-01-2013, 12:37 PM
Aaricane

*dislike one poorly executed Trion game, get labeled as a hater*
05-01-2013, 12:41 PM
Munx

Quote:

Originally Posted by FlamingNinja007

That title was actually misleading. This is basically to all Defiance/Trion haterz.

I lost my Hellbug Cap. I submitted a ticket. They gave it back to both of my characters. Last time only my main had it. One day, I could not log on. I contacted live support. It took under 15 minutes to get talking to one. They got me in, AND THEY GAVE ME BOOSTS. Now, they gave me the red outfit I deserved for pre-ordering the legendary edition, instead of the camo outfit they had...along with another Hellbug Cap. Sadly, You only get one of each outfit piece, so I do not have two, but that is okay because they did that just for back up.

So...suck it, haters.

Yeah and it only took them a month to get you your red suit, aswell as a week to recover your hellbug cap.

If anything your post just highlights the current issues with trion.

The support department at trion seems great, but its far from being so awesome that it makes up for rest of the defiance team slacking off.
05-01-2013, 12:43 PM
FlamingNinja007

It took them a little over a day to get my cap back. All I did was submit a ticket. Thus, I find their support department amazing, and I have no real complaints about the rest of the game, yet. Every time I find I am afflicted by a bug, it gets fixed in a day to a week. Maybe, I am lucky.
05-01-2013, 01:17 PM
Tryskell

Cool story, they repair errors.

Now it's time to apply them on patches for all.
05-01-2013, 01:18 PM
Durva360

Was given my hellbug hat back within 24 hours of the issue first starting and just got off live chat due to missing a vehicle. Not even 5 minutes it was returned :)
05-01-2013, 01:19 PM
Cutlass Jack

I was tricked into this thread! :eek:
05-01-2013, 01:24 PM
Mindfix

My experience with both Rift and Defiance when it comes to support has been second to none, that said this thread will get trolled.
05-01-2013, 01:25 PM
Ciannon

Quote:

Originally Posted by FlamingNinja007

That title was actually misleading. This is basically to all Defiance/Trion haterz.

I lost my Hellbug Cap. I submitted a ticket. They gave it back to both of my characters. Last time only my main had it. One day, I could not log on. I contacted live support. It took under 15 minutes to get talking to one. They got me in, AND THEY GAVE ME BOOSTS. Now, they gave me the red outfit I deserved for pre-ordering the legendary edition, instead of the camo outfit they had...along with another Hellbug Cap. Sadly, You only get one of each outfit piece, so I do not have two, but that is okay because they did that just for back up.

So...suck it, haters.

I thought this was going to be a post about the Miami Heat and their crappy team.
05-01-2013, 01:28 PM
Hiero Glyph

Quote:

Originally Posted by FlamingNinja007

I lost my Hellbug Cap. I submitted a ticket. They gave it back to both of my characters. Last time only my main had it. One day, I could not log on. I contacted live support. It took under 15 minutes to get talking to one. They got me in, AND THEY GAVE ME BOOSTS. Now, they gave me the red outfit I deserved for pre-ordering the legendary edition, instead of the camo outfit they had...along with another Hellbug Cap. Sadly, You only get one of each outfit piece, so I do not have two, but that is okay because they did that just for back up.

All that for just $150?!
05-01-2013, 01:30 PM
Ciannon

Quote:

Originally Posted by Hiero Glyph

All that for just $150?!

But wait... There's more!
05-01-2013, 01:31 PM
Valethar

Carnac the Magnificent predicts an infraction in your future.

http://scrabblesense.com/wp-content/.../12/Carnac.jpg
05-01-2013, 01:47 PM
Schwa

Trion's customer support for Defiance is fantastic, as always.

Their development and content support, not up to their standards.
05-01-2013, 01:50 PM
Untamed Gunner

Ya they got me my hell bug hat no problem love this game
05-01-2013, 01:56 PM
Adomic

I really have to agree, so far I have only had to contact them once due to the Old Friends, Old Swords mission, in less then 30 mins my mission was pushed ahead, and now in the newest patch they will be fixing it. I am happy with Trion.
05-01-2013, 02:10 PM
Alechiel

Quote:

Originally Posted by Aaricane

*dislike one poorly executed Trion game, get labeled as a hater*

*like a game, get labeled as a fanboy*

See ? We're on the same boat you and I.
05-01-2013, 02:18 PM
That guy

They haven't helped me with sh*t!:D
05-01-2013, 02:21 PM
Myst

Quote:

Originally Posted by Valethar

Carnac the Magnificent predicts an infraction in your future.

http://scrabblesense.com/wp-content/.../12/Carnac.jpg

I want that hat in game!
05-01-2013, 02:30 PM
Darkfyre

Quote:

Originally Posted by Aaricane

*dislike one poorly executed Trion game, get labeled as a hater*

to abstract that a bit more:

dislike poor quality game; get labeled as a hater by its fanbois
05-01-2013, 02:33 PM
Valethar

Quote:

Originally Posted by Myst

I want that hat in game!

I'm actually curious how much that thing would take at auction. I can imagine someone paying a fairly ridiculous amount of money for the original. :)