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Who want there money back ( CRITICAL) THE DEFIANCE SERVICE IS NOT AVAILABLE

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  • 05-23-2013, 02:35 PM
    xxpatrick42xx
    we all have been waiting for this game for some time. But you need to understand trion isnt one of the big game development companies and also from what i have read on ign trion had a very large restructioning so who knows what type of staff they are working with. Just give it time and it will be playable and the servers will be back up again
  • 05-23-2013, 02:39 PM
    Donnyrides
    wow, such hate. I'll continue to troll since everybody else is.

    I never claimed to be in the GAME industry. I said i'm in the software development and deployment industry. I know it's hard to believe that there is other software in the world other than video games. Pick what you want to believe. I guess I don't believe everything I read on the Internet either. You're probably best to be like Littlefinger when it comes to the web. Trust nobody.

    I am shocked at the amount of people that have this unconditional love for this service. How many times will you accept missed deadlines from the patch team? Sure they got our initial $60, but I bet they'd love to get my $X I and many others might have spent on add-ons and bits. People do leave game in the dust over this sort of thing. I enjoy the game but I too will have my break point someday.

    This forum is basically a venting post. I don't need to validate my opinions through anybody on this forum, I am simply supporting the OP and expressing that I too feel his disgust for not once but multiple times being told an outage window and having that outage last hours longer than is should. It's is making Trion look very bush league and chances are many people that picked this game up will not pick up another Trion game because of this.

    There you go. Flame away fanboys...
  • 05-23-2013, 02:54 PM
    lllWARCHILDlll
    After reading this I cant help it. Theres an advanced weapon near by. Im going to put it to good use.
  • 05-23-2013, 03:00 PM
    bloodied chrono
    Quote:

    Originally Posted by Donnyrides View Post
    I work in the software business and I find that this sort of thing is very irresponsible. I would fry if I blindly applied a patch to the entire system hoping it worked. In most cases I apply my updates/Upgrades/hotfixes to a small sample size and test before going balls out full blown upgrade. I also am only allowed to do my upgrades off normal working hours. Since this game is global, I could see this being a challenge, but since the majority of players are U.S. This upgrade/patch should have been applied overnight or by using some sort of activity report to find the deadest time. I can assure you that 9 am is not that time.

    Fail over systems are a must. For a game that makes you play online, they should have a better contingency plan in place. While today's issues do not effect me, I'm still pretty embarrassed for Trion since they have not learned from their last patch mistakes and they are giving the impression of "to bad, they can wait". They do have our money already and we don't pay a monthly fee, but taking our money and continuing to produce the same patch mistakes over and over again is unacceptable. I feel bad for the players that dropped real $$ for bits to buy boosts only to have them drift away while hours of outage take place.

    ding ding ding!! we have a winner. I'm sick of the cry babies on these forums but everything you posted is very logical and imo there is no excuse for trion to not take your advice. Doing these patches over night would totally make more sense and eliminate alot of peoples frustration. The majority of the gaming community have jobs and the majority of those jobs are in the daytime so Trion please do these patches over night. That would give you 15 plus hours to get it right. The only reason I can think not to is if more EU people play the game then U.S. people but surly thats not the case.
  • 05-23-2013, 03:16 PM
    lllWARCHILDlll
    Trion committed themselves to putting out the game, and doing what they do to maintain it, and fix whats wrong with it. When you play the game, you are putting time into your character, and are maintaining it.
    Personally, I bought one of the game for myself, one for a good friend, and one that I ground up into powder so I could snort that sh*t. Be cool everybody, TRION isn't motivated to fix anything while we talk smack at them and say hateful things. Have a Dr. Pepper, put your feet up, and chill. ;)
  • 05-23-2013, 03:19 PM
    bloodied chrono
    exactly. This is like the 5th mmo for the 360 and only the second one (final fantasy 11 is the other) that didnt have to be pulled off the shelves within a month of release due to it not working at all. This is unknown territory for developers and imo they are doing a pretty good job. Just wish they would start the patches earlier..
  • 05-23-2013, 03:20 PM
    Mr Gambler
    Sure, I'll take my money back if they are offering, but I'll tear the hand of the first man or woman who tries to take my game... :mad:
  • 05-23-2013, 03:23 PM
    Glisur
    Quote:

    Originally Posted by bloodied chrono View Post
    ding ding ding!! we have a winner. I'm sick of the cry babies on these forums but everything you posted is very logical and imo there is no excuse for trion to not take your advice. Doing these patches over night would totally make more sense and eliminate alot of peoples frustration. The majority of the gaming community have jobs and the majority of those jobs are in the daytime so Trion please do these patches over night. That would give you 15 plus hours to get it right. The only reason I can think not to is if more EU people play the game then U.S. people but surly thats not the case.


    So what you are saying is that although most of us gamers have jobs during the day if they want to run an online game they should make all of their employees (some with families and children at home) work overnight to fix the issues so you can play. Its not like it takes one guy to fix things like this. I will admit it sucks not being able to play but you can test things all you want in a small sample size and have no idea whats going to happen with it once the masses get on.
  • 05-23-2013, 03:29 PM
    bloodied chrono
    Quote:

    Originally Posted by Glisur View Post
    So what you are saying is that although most of us gamers have jobs during the day if they want to run an online game they should make all of their employees (some with families and children at home) work overnight to fix the issues so you can play. Its not like it takes one guy to fix things like this. I will admit it sucks not being able to play but you can test things all you want in a small sample size and have no idea whats going to happen with it once the masses get on.

    It's a good point that you made but they are doing a job and therefore are getting paid so working over night once a month shouldn't be too much to ask. I know if my job required me to work over night once in awhile then I would do it. I too have a family so getting that paycheck is much more important then working weird hours once in awhile.

    That being said I didn't really consider the fact that the problems with the patches could be because of lots of people being on the servers at once but I doubt thats the case.
  • 05-23-2013, 04:02 PM
    Glisur
    Quote:

    Originally Posted by bloodied chrono View Post
    It's a good point that you made but they are doing a job and therefore are getting paid so working over night once a month shouldn't be too much to ask. I know if my job required me to work over night once in awhile then I would do it. I too have a family so getting that paycheck is much more important then working weird hours once in awhile.

    That being said I didn't really consider the fact that the problems with the patches could be because of lots of people being on the servers at once but I doubt thats the case.

    Wel said. I agree with mostof your points but what I meant by the masses geting on is that any gamer of any age could easily find a glitch in 5 minutes by pure accident that the company didnt find after hours of testing. Some glitches are very stuational and such glitches as this duplication glitch are quickly to be exploited.
  • 05-23-2013, 04:26 PM
    Vault Dweller
    Im new to MMOs and i cant believe how many people ***** and moan about this...Defiance cant be your only game -_-
  • 05-23-2013, 05:20 PM
    TruePerception
    Maybe you're all right I'll try to be a little bit more patient this is my first MMO game. Its just with work I really don't have that much time to play sometimes I just have a small window .There's been several times where I wasn't able play but I guess it makes sense that whole call of duty comparison kinda gave me a different perspective. I was really expecting something different. A little disappointed because I really like the game.
  • 05-23-2013, 05:23 PM
    Der Bar Juden
    I can't really complain about the down time since I just got it yesterday and cannot show any pattern of downtime, but I will say this, any server based mmorpg, or in this case mmotps, is going to have higher that average downtime in the months following initial release, there is just simply no way that beta testing is going to measure up to real world launch and is realistically meant to catch the vast majority of catastrophic failures, but some are missed, and in the rare instance where something like this happens, and not only affects the in game environment, but also the companies renewable income, they are going to leave the servers offline until A. The problem is fixed or B. the loss of renewable income due to customer dissatisfaction becomes greater than the loss due to consumer in-game exploitation of coding errors.

    Also, if this game were purely co-op, it would be less of an issue and might just wait till the next patch, but since it is also PvP, it gives the players who exploit errors an unfair advantage against those who either do not know how to exploit the error, cannot exploit the error (in the event the error is limited to one platform), or those who simply don't want to lessen their experience through exploitation.

    TL;DR — suck it up, it is normal to have downtime and the progs also have the ability to offset any in game loss caused by the downtime.
  • 05-23-2013, 05:23 PM
    camikaze
    It's not bugging me that much... WOW's weekly Tuesday maintenance has given me a "sit down, shut up and wait it out" attitude. Besides, it's a pretty new game and one of the first-ever MMO's on Xbox, so I'd give them some leeway. Of course, I just bought the game today after looking forward to it for weeks and haven't been able to play at all so my patience is wearing a LITTLE thin, lol... Just want an ETA.
  • 05-23-2013, 05:28 PM
    billyjoe
    I don't want money back, I just want to play, as a MMO this game is cool, we should know there would be down time, it helps for future games. I am just tired of having to let my son have the Xbox to play Halo.
  • 05-23-2013, 05:37 PM
    Nadir
    You can do that!
  • 05-23-2013, 05:56 PM
    Firetalion
    I want there grammar to be taught in schools right!

    Quote:

    Originally Posted by Vault Dweller View Post
    Im new to MMOs and i cant believe how many people ***** and moan about this...Defiance cant be your only game -_-

    Hehe, naw, I think this is the only one that has official forums to go to and pee pee and moan about on...
  • 05-23-2013, 05:57 PM
    KuuKaku
    Quote:

    Originally Posted by Vault Dweller View Post
    Im new to MMOs and i cant believe how many people ***** and moan about this...Defiance cant be your only game -_-

    Actually it IS my only game for now since I left MOST of my games over at friends house. xD
  • 05-23-2013, 06:01 PM
    Nadir
    also my only came seeing as I have an old xbox and had to delete everything for the 10gb space requirement
  • 05-23-2013, 06:01 PM
    KOLZ
    Quote:

    Originally Posted by Vault Dweller View Post
    Im new to MMOs and i cant believe how many people ***** and moan about this...Defiance cant be your only game -_-

    lol the xbox community isn't exactly known for having funds..So yeah it probably is this kids only game and it's also rented out or downloaded from a torrent site most likely.
  • 05-23-2013, 06:06 PM
    thedude
    Here how this forum works: Guy has legit problem or complaint. 30 others guys pull out it's an mmo excuse.
    I don't know what mmo's you guys play, but the ones I have played update frequently and are never down for more than an hour.
  • 05-23-2013, 06:30 PM
    KOLZ
    Quote:

    Originally Posted by thedude View Post
    Here how this forum works: Guy has legit problem or complaint. 30 others guys pull out it's an mmo excuse.
    I don't know what mmo's you guys play, but the ones I have played update frequently and are never down for more than an hour.


    Here how this forum works: Guy has an annoying complaint..The same complaint everyone else is dealing with so he isn't special and no one gives a damn how he feels since everyone else wants to play..

    I don't know about you but if you got more than one game to play then it isn't anything major to deal with. :)
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