just want be able 2 play, when I want 2, four as long as I want 2. STOP the timout BS trion.
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just want be able 2 play, when I want 2, four as long as I want 2. STOP the timout BS trion.
I've done this kind of work-- it's my career, actually. I can tell you that hardware upgrades never go as planned-- you turn the server back on and one of the harddrives doesn't spin up, or there's some undocumented configuration option you have to tweak, or whatever. I can't hold the extra downtime against them, since it was planned and announced and server farms are extremely complex systems.
What I do take issue with is the lack of communication, but even then it's hard for me, who's been there many times, to really be mad about it. I know that when you're firefighting your priority is to put out the fire, not a press release to the effect that a fire is raging. Chances are the hardware operations team is very small, because a well-run hardware ops/systems ops team doesn't need many people, and they're all heads-down trying to figure out/fix the problem as quickly as possible.
Still, someone ought to be posting updates since the maintenance window has been overrun. People get ornery when things don't work and they don't know why. When those people are the ones paying you, a little communication can go a long way.
maybe if they hadn't laid off more than half their developers, then they could get issues fixed in a timely manner....
Dumbest post in the thread thus far. Developers =/= server techs. This is a hardware thing, not software.Quote:
Originally Posted by Ethrealrunner
smh
Hey check this out. You can create new characters and connect to the server but can't connect using your old one...
i just went trionworlds support to submit a bug report and try live chat.that server is down.got as far as the page tried to log in and it is down for maintenance
So basically we are dead in the water and need to find another game to play?
People don't think. When you press start it clearly says on screen: "connecting to servers" before your character selection. Not to mention your character is stored on the server. So if servers aren't up how can you see your characters that are stored on said servers. Anyway, to get back to the topic. I am also having issues, wanted to play a bit before work but I guess it's out the question. BTW I'm on the NA servers.
EDIT: Also I can create a new character and play just fine. I can log out of the new one and reconnect fine, but not my old character.
The character selection screen most likely connects you to a login/database server, which stores the information on the game server you actually play on. There are many different types of servers in a network.Quote:
Originally Posted by spitfire
i find it odd this isnt effecting everyone.most of my friends play defiance and 2 of them are playing right now while the rest cant.once again i think trion is clueless,starting to wish i hadn't bought this game.it's great when it works right,oh wait,that hasn't happened yet.i doubt i will be purchasing anything else for this game.they can't keep what they have running,imagine them trying to make dlc work right with a broken game.fat chance
I know with many other online games, they have different types of servers. Login servers hold character info and account details while gameplay servers are the ones people actually play the game on. Looks like some sort of communication trouble between login servers and gameplay servers with characters created before the patch. New characters created after patch work fine.Quote:
Originally Posted by spitfire
I swear this game is getting worst every day. I really like playing but i cannot play. Most often than noy i get errors about servers or the game kicks me out juat when im about to complete a mission...i juat put my child down for a nap and was going to come on for a game and now i get critical timeout error. Im done!! Whoever knows someone whonwanta to buy this game for 50 let me know...im sick of not being able to play when i want.
yup having same issue where I get to character selection screen n hit A to play and it times me out meanwhile im in a party with friends that are in the game playing it yet I cannot get in!!! COME ON TRION... THIS ****S GETTING OLD QUICK...
Have they said anything about this issue?
Try logging in guys. I was just able to connect with the character that was giving me issues.
I was successful as well, looks like trouble may be resolved.
i was able to log in finally too.if i have to stop for any reason im not logging out until i know its actually fixed.
Looks Like I'm in on my original toon as well.
Okay, Seems to be working again....5 hrs later than the original 2 hr estimate. Woulda been nice if someone at least kept us in the loop.
able to see the character screen then press <play> .....wait, wait, wait [CRITICAL] server timed out unable to connect.
definately not the modem or 360. Yesterday contacted Trion Online Support about an issue (prepaid boosts) and recieved the default response ~ submit an online game ticket via your 360 controler.
hmm.... at this point I dont care what they put up on their Micro Transaction Store. I have the season pass that came with my UE edition and after yesterdays conversation with the GM about Trion's customer service policy? Im going to spend my microsoft points on other games down the road.
back to topic, I was able to log in this moring around 630a recieved the same issue [server timed out] but after 3 or 4 trys was able to log in.
After logging in the "Boost" I purchased yesterday "Self EXP" just before the Social Features/Boosts took a dump and vanished, after log in noticed it was gone. I still had plenty of Time left on the one Boost I had purchased about 1 hour before the server dump.
TV show is good, the Definace game is eh... getting abit bored but still kinda fun (needs more content) but Trion Worlds customer service policy is definately not customer service oriented. Especially in todays economy to be more competitive with other online game developers.
Id like to say that the Trion Worlds Customer support is world class outstanding like the quality of the SyFy Defiance television show ~ but it is not.
LOL looking back at the conversation with the GM yesterday and he/she telling me exact words "Well the Boosts you purchased were going to expire anyway after the issues began." Point is I still had time left reguardless as well as the one purchased yesterday.
I'll still play the game till something else comes along just dont see the value of investing into their store anymore, especially with the way they treat customers who spend money.
thinking about buying a ps3 just to play that "last of us" game also Ive never played uncharted either. So between work & that, it should keep my spending money on games occupied till the new consoles come out around november er so.
Last nights episode was awesome btw, I hope SyFy brings back the commander with a significant important role. More focused tho I think he should be. Prob get hammered on this idea but after watching this episode the first thought at the end crossed my mind was ~ ME2 suiside mission with the commander leading. Sorry but those stories in that other "title" i'll never forget. Nolan I see more like Anderson, Rafe was awesome at the end/conversation. I reallly hope Syfy keeps the connection between the two going (good influence).
Sorry for the drift/derail but the Defiance television show I like and am glad to have bought on iTunes.
i had the same problem i deleted my updates and re-downloaded them and it worked
I was able to log in after the maintenance was done, then 5 hours later when I come from work its timing me out. :( just got the game yesterday, wish I could enjoy it a bit more.:(
I'm not sure if this will work for everyone, but try creating a new character. I haven't been able to connect to the server with my main character since the update. So, I tried creating a new character and I had no problems connecting. I decided to then go back to my main, and it started right up.
deleted :)