Is the EU PC Server still down, i can't connect to the game's servers at this time. It's way passed the 2 hrs downtime they announced. Anyone else having this issue ?
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Is the EU PC Server still down, i can't connect to the game's servers at this time. It's way passed the 2 hrs downtime they announced. Anyone else having this issue ?
Yep. Same for Xbox EU.
Yep, down. sigh, probably means they broke something >.<
Would be nice to let your customers know whats going on though.
Feedback or communication towards one customers indeed, there's a lack of that with this company. Deffo needs improvement on their part.
Glad i saw this thread, Good to know it isnt just my pc.
http://forums.defiance.com/showthrea...t-now&p=828444
And yes, Trion is still very lacking in community responses.
That's just Trion's unbelievably horrible customer service surfacing once again. Notice how none of the community managers are online. No update on twitter. There's no server status overview for this game. All things that no other MMO would be caught dead doing during a server hardware maintenance event.
That reminds me, for anyone not aware of this. Make a shortcut to it or bookmark.
https://twitter.com/DefianceGame
Although no info about current problem there atm, Was able to play about an hour or two ago.
That was one of the first places I checked too.
I once worked in the service industry. Going home at the end of the scheduled work day if you were in the middle of something important was just completely unthinkable, we were there to do a service and we were happy to do it. We left when the job was done.
Here you have a handful of people responsible for interacting with untold thousands of people, and even though they could do that job with a cellphone from anywhere, not a single one of them apparently cares enough about their job to keep an eye on things after their work day ends, seeing the server is down, making a call, and updating us.
If I ever become like that, please shoot me.
Servers back up for me.
It's back up
servers r up again, i'm able to connect to the server. Wait and see if i'll actually get ingame.
Yep it seems to be working fine :p
Same for me, Servers are back up.