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  1. You're welcome! The team had to work some magic,...

    You're welcome! The team had to work some magic, but it looks like everything is back to normal.
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    Thread is now closed. Thanks for your questions!

    Thread is now closed. Thanks for your questions!
  3. Thanks for the heads up. I just sent an email to...

    Thanks for the heads up. I just sent an email to the Glyph team so they could check this out!
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    Great idea! This is definitely something we'd...

    Great idea! This is definitely something we'd like to do. We're looking at different ways to spice up events in the future and this is one of the ideas we're thinking about implementing.
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    Defiance Livestream Q&A Thread!

    http://www.trionworlds.com/defiance/wp-content/uploads/sites/5/2015/11/defiance-header.jpg

    Greetings Ark Hunters!

    On our livestream this week, we'll be discussing the upcoming Hot Crazy Summer...
  6. Defiance Livestream: May 19 at 10:30 AM PDT (5:30 PM GMT)

    http://www.trionworlds.com/defiance/wp-content/uploads/sites/5/2015/11/defiance-header.jpg

    Join us on the Trion Worlds Twitch channel at 10:30 AM PDT (5:30 PM GMT)! This week we'll talk about the...
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    This is a tough subject to address. Of course we...

    This is a tough subject to address. Of course we care about the players who are no longer with us, and we're certainly aware of the impact they've had on our community. The feature discussed here is...
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    Honestly, the bottom line is that we don't want...

    Honestly, the bottom line is that we don't want to jump the gun. We'd love to talk about our future plans in concrete terms, but in order to do that our future plans actually need to be concrete....
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    Nothing we can talk about yet, but we've...

    Nothing we can talk about yet, but we've definitely got some plans in the works. Just keep an eye on our regular channels to stay in the loop!
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    Hey Nero, I just looked into the status of your...

    Hey Nero, I just looked into the status of your issue. It looks like the problem affecting your account is different than Wuzu's, and it's not something our team will be able to resolve as easily....
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    It looks like the team located the problem and...

    It looks like the team located the problem and you should be able to log in now. Go ahead and give it a try, but let me know if run into any issues.
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    Hey Wuzu, I've brought your issue to the...

    Hey Wuzu,

    I've brought your issue to the team's attention, so they're looking into it. We're still trying to figure out what might have caused this, so I can't really provide you with more...
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    I asked for some clarification on this, and it...

    I asked for some clarification on this, and it doesn't look like these hulkers are intended to count. Sorry for the confusion there!
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    There are definitely discussions taking place...

    There are definitely discussions taking place regarding several plans we have yet to implement. However, we want to make sure we don't jump the gun until we're confident in our ability to deliver....
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    Glad to have you back Major! Hope you enjoy...

    Glad to have you back Major! Hope you enjoy yourself.
  16. Sticky: Outbreak Hotfix #2 - Patch Notes - May 8, 2017

    Patch Notes

    Reduced the amount of enemies at Outbreak major arkfalls
  17. Hey there! I'm sorry for the trouble this issue...

    Hey there! I'm sorry for the trouble this issue has caused. I confirmed your support ticket had been escalated, which means our CS team will review your ticket further and follow-up with you as soon...
  18. Hey there! Sorry for the late reply, but if...

    Hey there! Sorry for the late reply, but if you're still having problems I'd give these troubleshooting steps a try and see if that helps.
  19. Outbreak Hotfix #2 - 10AM PDT (5PM GMT) - May 8, 2017

    Hey there Ark hunters!

    We're bringing Defiance offline for a hotfix on Monday at 10AM PDT (5PM GMT) for about 1 hour so we can make some adjustments to the Outbreak enemies.

    If additional...
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    Hey there! If you haven't already, I'd try...

    Hey there! If you haven't already, I'd try verifying the integrity of the game cache. If that doesn't help, submit a support ticket so our CS team can investigate further!
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    Hey there! Do you not see a section called...

    Hey there! Do you not see a section called "Patron Subscription Information" with a button that says "Change Plan"? It should be near the top of the page you linked, under where your Bits are listed.
  22. Outbreak Hotfix #1 - Patch Notes - May 4, 2017

    Patch Notes

    Altered the way Scrip and Ark Salvage are granted at Outbreak events. Enemies will no longer drop these currencies, and they will be awarded at the end of the event based on your...
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    Thanks for the info! I submitted a bug report for...

    Thanks for the info! I submitted a bug report for this so the team will take a look as soon as they can.
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    Patch Notes - Outbreak - May 1, 2017

    NEW EVENT

    Outbreak is here! Biological empowered enemies have invaded paradise. Plaguers, scrappers, and hulkers have been infected, and need to be put down. Complete Arkfalls for new rewards and...
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    Hi! As I mentioned in another thread, I confirmed...

    Hi! As I mentioned in another thread, I confirmed your ticket is still being investigated. Our CS team will follow-up with you as soon as they can!
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