False Advertising

[Rakshasa]

I imagine they don't figure it's necessary, since the preview window does in fact show you exactly what the item will look like on your current toon. I don't know how much more straightforward that can be, really. You shop, you see precisely what it will look like on you, you decide whether to buy it or not.

The analogies to real world clothing ads are fun though. This would be like me complaining that the shirt I bought didn't make me look younger, thinner, and more buff like the guy in the ad. They gave me the old, out of shape shirt instead, I want my money back.

[Arsenic_Touch]

It's not false advertising, it just poor marketing.

Actually, it's great albeit dishonest marketing. They put up the cool picture and make everyone think "hey i can look like that on my current character" so they buy it and without thinking about the preview they get it, then realize it's not what expected. Of course they make sure not to note that they're different on each character. It's a shady practice but it's a great marketing idea.

[fang1192]

Can you really call it dishonest? there is a preview button.

If im shown the female variant of an outfit am i supposed to believe that is the only or that my character will spontaneously become female?

[Panthan]

Actually, it's great albeit dishonest marketing. They put up the cool picture and make everyone think "hey i can look like that on my current character" so they buy it and without thinking about the preview they get it, then realize it's not what expected. Of course they make sure not to note that they're different on each character. It's a shady practice but it's a great marketing idea.

I fully agree with you that they could have added a clearer tool-tip or race/gender specivic pictures, but then again it still is common sense to check.
Personally I have yet to buy a pair of shoes, pants, shirts, jackets, hats, helmets , gloves, long-johns, overalls, etc etc etc etc etc without trying them on first.

For the hat.. that part I agree on, imo the helm thingy and the top hat should have been option sold seperately.

[dominad]

I think Trion should just come with BUYER BEWARE.
Boosts do not work or the servers go down so you can not use them.
Purchased bits dont always show.
Outfits "may" be misleading.
Honestly if you are going to spend your money think of it as a lockbox you might get something you might get something worthless or you might get nothing. Don't complain if you waste your money in game.

[Indra Echo]

Anyone trying to defend this is completely out of their mind. If you are paying real life currency for content, you should be getting exactly what is advertised.

Trion should be paying attention to what is shown in their microtransaction shop, that is an aspect of the game that directly impacts their bottom line. You would think that part of the game would be paid close attention to, but sadly it does not seem that way. Not only do we have this issue, but we still cannot purchase clan boosts. It's almost as if Trion simply does not want this game to be profitable.

Stickybuds receiving something different from what was advertised is wholly wrong and inappropriate for any game developer, it's misleading and he should be rightly compensated for it. I don't believe he's even demanding a full refund, he just wants the outfit removed and a reissue of his bits so he can buy something else. That does not impact Trion's bottom line, and earns them nothing but customer goodwill for doing so.

Thing is he did get what was advertised. That outfit is available as shown in the picture. It's just that in order to access that particular look s/he must create an Irathian male character. In effect you could say that anyone purchasing that outfit may well have gotten more than was advertised, since there might be 4 separate variations of it. Some don't have more than one version or they have 2 somewhat different looks based upon gender.

The point here is that the OP did get what was advertised and was even shown what it would look like on his/her current character. False advertising only exists if you were promised something and did not get it.

Trion just does need to make things more explicit.

[Dist0rt3d Hum0r]

Or you lack of understanding when the store showed you the correct version for your character.

It's not false advertising, you know when you buy "Axe" or parfum, girl will not fall in your arms...

This^

If you didn't pay attention to the picture of your character on the right hand side before you bought it then that is your own damn fault, not Trion's.

[Indra Echo]

Here's a link to a thread discussing the different outfit's appearances. I think in there somewhere is also a website that shows the various versions based on gender and race.

http://forums.defiance.com/showthrea...Screenshots%29

[Reverend Blood]

lolfalseadvertising

[dbcameron]

Thing is he did get what was advertised. That outfit is available as shown in the picture. It's just that in order to access that particular look s/he must create an Irathian male character. In effect you could say that anyone purchasing that outfit may well have gotten more than was advertised, since there might be 4 separate variations of it. Some don't have more than one version or they have 2 somewhat different looks based upon gender.

The point here is that the OP did get what was advertised and was even shown what it would look like on his/her current character. False advertising only exists if you were promised something and did not get it.

Trion just does need to make things more explicit.

Yup.

The OP not only got the four different variations of the outfit, but also the two extra looks when we see what it looks like on a Casti. Besides, this is far from the first game that gave different looking outfits for different race/gender. Just take a look at Tera, and be glad they adjust it to fit every race, nothing like finding a bathing suit in a lockbox after two days of farming for one and realizing you can't wear it, it's for a different race/gender.

If you don't want to start an alt there are race change vouchers coming down with the first DLC.

As for the advertisement vs. in game store preview, there's only so much space a thread should take up to advertise on the forum. Do you really want to have to dig through four pictures for each item on the list just to find out what they're advertising? Yeah, to the beginner it might just be a little misleading, but if he asked before buying "Hey this picture is showing a guy with a top hat, but the preview shows something different, what's up with that?"

I promise this would not have been an issue.