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  1. #241
    Senior Member MacDeath's Avatar
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    Quote Originally Posted by Newsin View Post
    So, those who pre ordered Physical copies from a Game Stop Store are going to have to wait until the second when they can actually release the game to us, before we can download or and patch the game? If thats the case that kind of screwed up. What makes us different then anyone else? Should we not get the same benefits?

    I have talked Directly with Gamestop all the can give me is a Pre Order Code. Which is what I got in the first place. Now I have 2 Pre Order Codes added to my account. Im just trying to get a straight answer I have skimmed through this post and other posts and they are all confusing and not straight forward. So for those of us who Ordered Physical Copies that we have to pick up in store, will we be able to download the game prior to the second? Will we also be getting "tokens" to be able to do so? Its a really easy answer to both questions. Yes or No. All I need and many others need to hear.
    If you have entered a pre-order code you WLL be able to download and patch prior to launch. But first, you account mast be authorized. Trion is authorizing accounts in batches with tokens sent Friday (yesterday) thru Monday. They like to gate how many are patching at the same time.
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  2. #242
    Senior Member ExcuseMyMandarin's Avatar
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    People need to be more patient, the server does not open for another 40 hours or so.. I pre ordered early, got to pre download early. Way to many people whining and crying because their account yet has not been authorized. Things does not happen instantly, take a break guys and salute the great feedback we are getting from Sledgehammer He really do want to give us information, but people need to start looking for the information (thinking about 100 of duplicated threads asking for the same thing.. When can I pre download?)
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  3. #243
    The moment you pre ordered at does not matter. There have been people who pre-ordered and have been able to pre-load right away. People are complaining because this is a rare thing to happen. Usually servers are good enough to support everyone breig able to pre-load at the same time. And it is very anoying watching everyone talk about pre-loading while I'm stuck looking at my launcher thats saying my account is not entitled to plar defiance.

  4. #244
    Have you tried changing your Trion account password and attempting the preload again? That's one of the fixes that's been going around. Apologies if that's already been suggested I just don't want to read this entire thread since there have been so many of these the last couple of days ^^

  5. #245
    Junior Member
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    I pre-ordered the digital edition the same day that it went on sale....I got the notice from PayPal that the order had gone through...but I never recieved notice from Trion that they had gotten my order.

    Is there some way I can check to make sure my order got there?????

    (I don't wanna wait---must wait---must wait....)

  6. #246
    log into your account page, and you should have option to download the launcher from the defiance pc tab.

    log in to teh launcher and you should be able to download the client.


    don't fret if defiance doesn't show up in your transaction history... it's been wonky.

  7. #247
    Member Ins4neN1ghtmare's Avatar
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    Wait so if I got mine from GameStop is there a way to to DL the client prior and begin the patching or do I just have to wait till I pick mine up? Sounds like Trion direct purchases are only getting the option. (No biggie, just wondering)
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  8. #248
    I'm still getting the invalid email/password error when I try to download, not the unauthorized message. I don't mind waiting, if the problem is just that it's not time to download. But if there is some other problem, I'd hate to be trying to fix it while everyone else is playing on Tuesday. (Oh, and I've reset the password, verified the email, used the live-chat help to verify and reset, and made sure my Firefox was updated... multiple times.)

  9. #249
    if your getting invalid username/pwd

    double check your log in details. also try changing your pwd in your account page. iirc pwd's are case sensitive as well, make sure youdon't have caps lock on. if that fails, try "forget pwd" link.


    @insanenightmare you'll need your retail code entered into your account page to download the client and play at launch afaik.


    (my reply with quote button is broken this morning)

  10. #250
    Thanks. I did try changing the password in the account page and it worked there, but I still get the error message when I try the download. The forget password link is pretty funny, actually. It sends me to "This page does not exist. You shouldn't be here."

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